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Re: March 2020 SIKM Call: John Hovell and David Gurteen - Conversational Leadership
#leadership
#monthly-call
#conversation
Good to hear, Guy - thanks. As I read through this again, it occurred to me that the four types he presents aren't necessarily prescriptive. Particularly the last two, barn raising and house tour. Either of them seem to me to be perfectly valid depending on the nature of the conversation. I think fitness for purpose is important, which means understanding intent and then determining which tool is best suited for the job. (cf, Vroom and Yetton decision hierarchy - sometimes an autocratic decision is perfectly reasonable or even expected. E.g., when the plane is going down with both engines out, it is not the time for the captain to go back and poll the passengers about what they think should be done next).
-Tom -- Tom Short Consulting All of my previous SIKM Posts
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Re: March 2020 SIKM Call: John Hovell and David Gurteen - Conversational Leadership
#leadership
#monthly-call
#conversation
Thanks, Tom. Good reference to Michael Kahn's ideas about The Seminar. The slides are fun (helps us not get too serious about all this). And the essay itself is good, especially the list of the four types of seminars. So we can certainly use these ideas in the knowledge-focused work we're trying to do. And those of us who teach will like playing with these (especially the barn-raising – can't wait to get to that!). Guy St. Clair Lecturer in Knowledge Services Business Certification and Post-Baccalaureate Studies Programs C olumbia University in the City of New York School of Professional Studies Tel: 917-797-1500
Guy is also the author of Knowledge Services: A Strategic Framework for the 21st Century Organization Guy 's Knowledge Services Blog : http://bit.ly/2vqOfqHGuy's Personal Blog ("Sharing Guy's Journey"):
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Re: March 2020 SIKM Call: John Hovell and David Gurteen - Conversational Leadership
#leadership
#monthly-call
#conversation
TO: SIKM Leaders Community
Today we held our 175th monthly call. Here are the details.
Thanks to John and David for presenting, to Tom Short, Diana Russo, Merrill Anne Jordan, Andrew Muras, Dan Ranta, and Kate Pugh for participating in the conversation, and to those who attended. Please continue the discussion here by replying to this thread. [3/17/2020 11:16:12 AM] David Gurteen: https://conversational-leadership.net/introduction-to-conversational-leadership/ [3/17/2020 11:18:18 AM] David Gurteen: https://conversational-leadership.net/communityship/ [3/17/2020 11:21:47 AM] Tom Short: "useful self"?? [3/17/2020 11:25:31 AM] Merrill Anne Jordan: Or "resources" for that matter. We are not resources, we are people [3/17/2020 11:27:48 AM] David Gurteen: "use of self" [3/17/2020 11:29:41 AM] John: "use of self" also known as "self as instrument" [3/17/2020 11:29:41 AM] John: Dr. Mee-Yan Cheung-Judge has a lot there [3/17/2020 11:42:08 AM] Katrina Pugh: Catherine Turco (MIT Sloan) talks about the Conversational Firm. It's many layered, and involves exposing data with humility (and confidentiality) to the larger firm with the readiness to get both productive and messy response [3/17/2020 11:44:45 AM] Merrill Anne Jordan: It's contextual [3/17/2020 11:45:49 AM] Tom Short: sounds descriptive, Kate, as opposed to prescriptive. [3/17/2020 11:46:41 AM] John: conversational firm, yup... [3/17/2020 11:46:44 AM] Tom Short: culture-based variables like level of openness and trust are difficult to change, sometimes even if led by leadership. [3/17/2020 11:46:48 AM] Katrina Pugh: Yes - Many layered. You can just put ugly, messy data out there without the psychological safety: "I want to hear your words" [3/17/2020 11:46:51 AM] John: and conversational intelligence is another one [3/17/2020 11:46:51 AM] John: Talk, Inc.: How Trusted Leaders Use Conversation to Power their Organizations is one of David's fav books on it [3/17/2020 11:48:09 AM] Tom Short: closest thing to this I've heard about might be various tries at Holocracy [3/17/2020 11:51:57 AM] John: yup, holocracy could be like an org design/structure perspective... [3/17/2020 11:53:42 AM] Stan: From The conversation: A short manifesto about the future of online interaction by Seth Godin: Let’s have a conversation instead. A conversation involves listening and talking. A conversation involves a perception of openness and access and humanity on both sides. People hate meetings but they don’t hate conversations. [3/17/2020 11:54:03 AM] Tom Short: also, Google's research on what makes effective teams, whereby they concluded that the best teams weren't a function of the talent of the individual members. The best teams had established trust and a safe space for all the members to contribute. [3/17/2020 11:54:26 AM] John: "Are we in a meeting, or are we being met?" [3/17/2020 11:54:26 AM] John: from Katherine Woods [3/17/2020 11:58:11 AM] Tom Short: reminds me of an article by Michael Kahn, 1971, called The Seminar. [3/17/2020 12:00:50 PM] Eve Porter-Zuckerman: wonderful conversation - spending a lot of time now prompting and coaching leaders on participating in virtual conversations now. would welcome resources on this as well [3/17/2020 12:00:54 PM] John: thanks all for dialing in :) [3/17/2020 12:00:54 PM] John: yup, hi Eve, lot of interest and great work in virtual conversations! :) [3/17/2020 12:01:46 PM] Merrill Anne Jordan: thanks so much to David and John, I have to hop off for another meeting. Please speaking with you all today! Stay healthy everyone! [3/17/2020 12:01:47 PM] John: check out Judy Rees [3/17/2020 12:02:51 PM] Eve Porter-Zuckerman: thanks! [3/17/2020 12:03:12 PM] Katrina Pugh: Great discussion! Let's keep it going! [3/17/2020 12:03:22 PM] John: thanks all! [3/17/2020 12:03:25 PM] Beto do Valle: Good insights, thank you. [3/17/2020 12:03:27 PM] Grazyna Wykowska: Thanks a lot!
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Re: March 2020 SIKM Call: John Hovell and David Gurteen - Conversational Leadership
#leadership
#monthly-call
#conversation
Attached below is a PDF containing a printout of an email newsletter from The Ready I just received this morning that I'd add as another resource related to the Conversational Leadership topic.
Here's the opening quote from this week's newsletter: Good info, links to podcasts, free signup. -Tom -- Tom Short Consulting All of my previous SIKM Posts
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Re: March 2020 SIKM Call: John Hovell and David Gurteen - Conversational Leadership
#leadership
#monthly-call
#conversation
Good call today. Thanks, John Hovell and David Gurteen (and, of course, Stan!).
Further to my comment comparing Conversational Leadership to Michael Kahn's 1971 piece on The Seminar, I did a web search and found a number of items referencing Kahn's work, including this presentation that nicely summarizes his work and puts it in a modern context. https://www.wcu.edu/WebFiles/PDFs/FYSSeminar_-_What_Makes_A_Seminar_Unique_-_JHabel.pdf There are references toward the end of this deck, including a pointer to a PDF containing Kahn's original essay, The Seminar. -- Tom Short Consulting All of my previous SIKM Posts
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Re: Because You Need To Know Podcast
#podcast
Thanks Edwin,
I clicked on the link, but my podcast does not seem to be there. Were you just resending the link to all, or should I have seen mine (I did not think it would be completed yet)
Regards Arthur Shelley Producer: Creative Melbourne Author: KNOWledge SUCCESSion Sustained performance and capability growth through knowledge projects Earlier Books: The Organizational Zoo (2007) & Being a Successful Knowledge Leader (2009) Principal: www.IntelligentAnswers.com.au Founder: Organizational Zoo Ambassadors Network Mb. +61 413 047 408 Skype: Arthur.Shelley Twitter: @Metaphorage LinkedIn: https://www.linkedin.com/in/arthurshelley/ Free behavioural profiles: www.organizationalzoo.com Blog: www.organizationalzoo.com/blog
From: SIKM@groups.io <SIKM@groups.io> On Behalf Of Edwin Morrris
Sent: Saturday, 14 March 2020 4:52 AM To: sikm@groups.io Subject: [SIKM] Podcast
Please enjoy.
https://m.soundcloud.com/pioneer-ks
Edwin K. Morris
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Webinar - Covid-19 & Digital Workplaces - 23 March 2020
#COVID-19
#webinar
#workplace
Hi,
Webinar: Covid-19 & Digital Workplace: https://www.meetup.com/Information-Innovation-UTS/events/269474755/ Regards,
Matt Moore
+61 423 784 504
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We have received 37 responses so far. We have 822 members, so we would like to have more of you complete the survey. This is a good time to take a few minutes to fill in the survey. Thanks very much.
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March 2020 SIKM Call: John Hovell and David Gurteen - Conversational Leadership
#leadership
#monthly-call
#conversation
This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT. Note: We are now on Daylight Savings Time in the US.
SIKM Leaders Community Monthly Call
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Re: Coronavirus & The Digital Workplace: Never Let A Crisis Go To Waste
#COVID-19
#workplace
Murray Jennex
actually KM is already helping greatly in this current crisis. the ban on large scale meetings is due to lessons learned from Philadelphia during the 1918 spanish flu pandemic. Philadelphia went ahead with a bond parade and celebration while other cities did not, the result is that Philadelphia had a much much greater impact, over 12000 died than in any other city in the US. One of my crossover research areas is KM and crisis response, I founded both the International Journal of Knowledge Management and the International Journal of Information Systems for Crisis Response and Management (now the International Journal of Crisis Response and Management) with the idea that KM could greatly help in crises since crises tend to happen with sufficient time between them for people to forget what happened before. Now is a good time for KM people to step up and help organizations to remember what they've done before during crisis and to use what worked then now and to learn from what didn't work.....murray jennex
-----Original Message-----
From: Pavel Kraus <p.kraus@...> To: SIKM@groups.io Sent: Sun, Mar 15, 2020 8:46 am Subject: Re: [SIKM] Coronavirus & The Digital Workplace: Never Let A Crisis Go To Waste Offices, universities are shutting down and everybody should now work from home? And how about efficiency and effectiveness of virtual collaboration?
I see already signs of the upcoming discussion about which tool is the best. So here some reflexions about what can knowledge management contribute in this Age of Corona: https://www.linkedin.com/pulse/knowledge-management-age-corona-pavel-kraus @Matt: The link above is not working for me.
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Re: Coronavirus & The Digital Workplace: Never Let A Crisis Go To Waste
#COVID-19
#workplace
Matt Moore <innotecture@...>
Hi Pavel,
toggle quoted messageShow quoted text
Like the post - sound advice. My post is back and can be found - along with others - here: https://www.linkedin.com/in/mattbmoore/detail/recent-activity/posts/ I will have a lot more to say on this later in the week. Regards, Matt
On Monday, 16 March 2020, 02:46:46 am AEDT, Pavel Kraus <p.kraus@skmf.net> wrote:
Offices, universities are shutting down and everybody should now work from home? And how about efficiency and effectiveness of virtual collaboration? I see already signs of the upcoming discussion about which tool is the best. So here some reflexions about what can knowledge management contribute in this Age of Corona: https://www.linkedin.com/pulse/knowledge-management-age-corona-pavel-kraus @Matt: The link above is not working for me.
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Re: Coronavirus & The Digital Workplace: Never Let A Crisis Go To Waste
#COVID-19
#workplace
Offices, universities are shutting down and everybody should now work from home? And how about efficiency and effectiveness of virtual collaboration?
I see already signs of the upcoming discussion about which tool is the best. So here some reflexions about what can knowledge management contribute in this Age of Corona: https://www.linkedin.com/pulse/knowledge-management-age-corona-pavel-kraus @Matt: The link above is not working for me.
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Matt Moore <innotecture@...>
Hi,
https://infoinnouts.podbean.com/e/myths-of-organizational-culture/ https://www.youtube.com/watch?v=lPVxXoMUMHg An Information Innovation @ UTS Seminar Series Production. 00:00 - Introductions 01:58 - The myth of being able to "create" a culture 06:44 - The myth that culture drives performance 07:45 - The myth that culture is EITHER driven by leadership OR by the grassroots 08:45 - The myth that culture can be created around one thing 09:30 - Skills vs mindsets 13:31 - The importance of local context 19:00 - Retail example: Zara and the Pink Scarf 23:00 - How do organizational structures impact culture? 26:09 - How does size and growth impact structure and culture? 32:17 - The missing data on organizational failure 36:27 - Talking agile 38:00 - Organizational health markers - how sick are we? 43:30 - Digital transformation and increasingly complexity 45:45 - External shocks that change cultures (e.g. technology, policy) 52:00 - Who will be around in 10 years time? What does it take to build a sustainable organization? 01:02:20 - What about Artificial Intelligence? 01:07:30 - What can we do about culture as individuals? Josie Gibson is a former journalist fascinated by how so few people pull off complex stuff and most others fail. She now runs a group for unique changemakers, The Catalyst Network, coaches and mentors executives and would-be leaders, and works on the occasional mega-project to keep herself grounded in real work life. Richard Claydon's work examines ironic management and organisational misbehavior. He is CEO of RoundPegz, a community of disruptive thinkers and rebel talents helping leaders and companies better manage the turbulence of and cope with the Black Swans of the contemporary business environment. He teaches the Leadership Module for Macquarie Business School's Global MBA program. 09 March 2020 Regards, Matt Moore
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Because You Need To Know Podcast
#podcast
Please enjoy.
President and Founder of Pioneer Knowledge Services  What is Knowledge Management? Office 716.995.4461 234.542.5836 fax https://pioneer-ks.org/
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Sonal Rachna
Hello KM Community, I currently work with KPMG, US as a Content Manager (on contract). Though my office is in Montvale, NJ; I mostly work virtually. My contract will be over soon and I am looking for appropriate opportunities. I have 14 years of experience in Market Research and Knowledge Management. In the past, I have worked with Deloitte (as a Full-time Manager) and have led multi-cultural service delivery teams. I have been a certified trainer and have trained Associates on soft-skills. I am in US on L2 visa and will not require any sponsorship now or in future. Please refer me to any relevant position you may come across. Regards, Sonal
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TO: SIKM Leaders Community Members
In November 2019, the SIKM Leaders Community reflected on experiences of gender and diversity in the community. The draft Blueprint document for community-wide comment contains the recommendations the community made in November, which have been expanded by 16 SIKM members during the months of January and February 2020. Members provided reflections and creative recommendations for accommodating a range of differences — not just differences in gender, but also differences in style, cultural background, thought, and identity. There was consensus that diversity is a good thing, but that we have work to do. Here is the SIKM Gender Discussion Summary. Thanks to Kate Pugh, Nancy Dixon, and Susan Ostreicher for leading the effort and to everyone who participated in the conversations. ACTION: Please ratify and/or provide input to the sections by responding to the SIKM 2020 Community Blueprint Survey. After all responses are in, the team will work with me to finalize this Blueprint and post for all to view.
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Re: Document Management Policy, Standard and Governance Framework
#content-management
#governance
Miguel Jordan
Hi Stephen: thanks very much also for your quick response. Will revise your mentioned link. Best regards, Miguel
El mar., 3 mar. 2020 a las 2:54, Stephen Bounds (<km@...>) escribió:
--
Atte.
Miguel A.Jordán
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Re: Document Management Policy, Standard and Governance Framework
#content-management
#governance
Stephen Bounds
Hi Miguel, Here's something I wrote about the topic a couple of years back: In general, anything by James Lappin is gold if you're looking
for a forward-looking approach to recordkeeping and document
management. I'm assuming you are looking at the topic from a
government context? Cheers, ==================================== Stephen Bounds Executive, Information Management Cordelta E: stephen.bounds@... M: 0401 829 096 ==================================== On 3/03/2020 11:05 am, Miguel Jordan
wrote:
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Re: Document Management Policy, Standard and Governance Framework
#content-management
#governance
Miguel Jordan
Thanks Daan! I have been reading a lot about and wanted to know if there was something else to consider for such topics. Best regards, Miguel
El lun., 2 mar. 2020 a las 21:23, Daan Boom (<daanboom@...>) escribió:
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Atte.
Miguel A.Jordán
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Re: Document Management Policy, Standard and Governance Framework
#content-management
#governance
Daan Boom
Dear Miguel, it’s best to start your journey with orienting yourself with a few white papers published by the AIIM (https://www.aiim.org/) and ARMA (https://www.arma.org) I further reference you to iso standard 15489 on information and documentation management. The ISO is pricey but to get the definitions and concepts right worth the investment. Most of the white papers reference to the iso as well so for orientation you might as well stick to the free papers.
toggle quoted messageShow quoted text
Daan
On Mar 3, 2020, at 06:38, Miguel Jordan <ingenierojordan@...> wrote:
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