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Re: The effect of remote working on memory
#remote-work
Yes Tom… AND … (connecting thoughts to lead to related concepts or a potential “New Normal”)
If people watch/listen to a recording of a remote call, it triggers quite a different path of thinking. The “experience” of the interactive conversation when you are “in it” (like action research and life) is different from “observing it” later (more like an ethnographic study of life). We can’t re-live conversations, only replay them - if a digital recording exists… OR in retrospect, we can reflect on how we could have “played” it differently the first time round.
This is the challenge in engaging in conversation and making decisions in real time (a reality of life). You make decisions and take actions on what is known at the time, but you are judged in retrospect, when much more is known and more time exists to contemplate the alternative options. Sometimes what we know, and the limitations of our comfort zones/experiences, can actually misinform us because they do not apply in the new context. People say “I couldn’t have known”, which is sometimes right and sometimes incorrect. The point is how did you react to not knowing and yet deciding. Making good decisions in uncertainty is a critical capability for knowledge informed leaders.
We are in a moment when the knowledge profession can make a significant contribution to how society evolves from the CODID crisis. However, this opportunity will be short lived. People admit to not knowing what to do and are open for guidance (unlike their inward focus during “business as usual”). This disruption is a wakeup call and an opportunity to highlight that there are far bigger issues that require society to consider more deeply. Once people start “settling back into normal” our ability to influence the “Conversations That Matter” are very limited. A key way forward is influencing outside the KM community, so others can shift their mindsets from (the statement) “What IS” to more relevant question forming our collective futures - “What is POSSIBLE?”.
Regards Arthur Shelley Producer: Creative Melbourne Author: KNOWledge SUCCESSion Sustained performance and capability growth through knowledge projects Earlier Books: The Organizational Zoo (2007) & Being a Successful Knowledge Leader (2009) Principal: www.IntelligentAnswers.com.au Founder: Organizational Zoo Ambassadors Network Mb. +61 413 047 408 Skype: Arthur.Shelley Twitter: @Metaphorage LinkedIn: https://www.linkedin.com/in/arthurshelley/ Free behavioural profiles: www.organizationalzoo.com Blog: www.organizationalzoo.com/blog
From: SIKM@groups.io <SIKM@groups.io> On Behalf Of Tom Short
Sent: Tuesday, 14 April 2020 4:31 AM To: SIKM@groups.io Subject: Re: [SIKM] The effect of remote working on memory
Wow - interesting observation, Dennis. That's one I've not heard of before or experienced myself. I wonder if this has something to do with the type of meeting. Some meetings have a clear agenda and objective, which helps keep everyone focused on task. I would think these types of meetings would be easier to recall, at least in terms of what outcomes were created. Versus meetings aimed at sense making in service of decision making. For these, the journey is just as important as the destination. Who said what is important; and so is the overall vibe in the room. Attendee's reactions - verbal and non-verbal - are key. Level of attention everyone is paying. Tone and volume of a speaker's voice matters. Pregnant pauses that are allowed to float without someone feeling the need to jump in. Tom Short Consulting All of my previous SIKM Posts
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Re: KM Support
#request
It's possible people didn't realise the link Edwin provided went to a PayPal donation page. It would be a wonderful thing if one day these individual voluntary services could become the purview of a single, global professional membership service that included RealKM, this podcast, and the SIKM community management. In the meantime, here are the two links together: Pioneer Knowledge Service donation - https://lnkd.in/e4PNHyj RealKM Patreon - https://www.patreon.com/realkmmag --
On Thu, Apr 23, 2020 at 12:27 PM Arthur Shelley <arthur@...> wrote:
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Re: KM Support
#request
Hi KMers,
I have known Edwin for a long time and respect and appreciate his investing significant effort and resources to generate high quality podcasts. These can help increase awareness of the importance of knowledge for decision-making. We need more services like “Because You Need to KNOW” podcast to supplement aligned knowledge services like Real KM Magazine and SIKM Leaders forum. If the KM community don’t support initiatives to widen the scope and understanding of the role of knowledge, then we can’t expect those outside our knowledge communities to notice that it is of value.
The COVID crisis has highlighted just how important timely Knowledge-informed decisions are, to achieve optimal outcomes as well as real time generated knowledge being acted on as it emerge. Where leaders have listened to the people reflecting and acting on real time data as it is generated have fared best in this crisis. These principles apply to a much wider range of activities in life than a crisis. When we get more people (and especially leaders) to understand this, society will benefit. Interestingly, the same thing happened in the 1918-9 ‘flu pandemic, but when many authorities relaxed their measures too early the second cycle hit. More died in the second than the first because they acted as if it was al over (including San Francisco who got through cycle one relatively unscathed, through disciplined constraint control).
There is no doubt that “return to normal” being sought by many is not a realistic possibility. What we do know is that we will be in a very different place with different expectations of society and probably with different structures. There was a lot broken about the “old systems”, especially far too much short term thinking and actions over longer term strategic sustainable decision-making. This is driven by an “extraction mentality” to harvest the planet, rather than recognising that there are constraints on the ecosystem. With more behavioural adaptability and open to new normal alternatives, we will get to better paces when people are more aware and more open to knowledge principles and practice Lets support the wider sharing of what we know, to assist others to know …
Regards Arthur Shelley Producer: Creative Melbourne Author: KNOWledge SUCCESSion Sustained performance and capability growth through knowledge projects Earlier Books: The Organizational Zoo (2007) & Being a Successful Knowledge Leader (2009) Principal: www.IntelligentAnswers.com.au Founder: Organizational Zoo Ambassadors Network Mb. +61 413 047 408 Skype: Arthur.Shelley Twitter: @Metaphorage LinkedIn: https://www.linkedin.com/in/arthurshelley/ Free behavioural profiles: www.organizationalzoo.com Blog: www.organizationalzoo.com/blog
From: SIKM@groups.io <SIKM@groups.io> On Behalf Of Edwin Morrris
Sent: Tuesday, 14 April 2020 12:41 AM To: SIKM@groups.io Subject: [SIKM] KM Support
Dear Forward Thinkers of the Knowledge Management Community,
We ask for action and support from you. Pioneer Knowledge Services seeks your financial support in the form of a tax deductible donation.
Why help us? Because the missions of our for-profit advising (or consulting) competitors call them to generate profit (or increase shareholder wealth) by helping organizations achieve their goals. PKS’s mission calls us to bring grant and other philanthropic resources to the table, in addition to our expertise, to support organizations in realizing goals. We are:
Vision: We inspire cultures that value knowledge as an asset.
Mission: We work with organizations to enhance their ability to gather, develop, share, and make more efficient the handling of information and knowledge that will better position organizations to achieve their goals.
If you find value by the programs we provide please consider committing to a recurring donation. Any amount is appreciated. If you are passionate about #KM please consider helping us. Please connect to https://lnkd.in/e4PNHyj
Be safe.
Yours in knowledge, Edwin
Check out our latest podcast: Because you need to know
Office 716.995.4461 234.542.5836 fax
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Latest podcast release
#podcast
Thanks Edwin and Dave,
Good conversation today. When do you think you will post the recording from today (and your previous one with me?) I think this one has a “now” flavour that may reduce in impact as time passes (although it will remain highly relevant – it will get a greater attention and stimulate more reflection/conversation given the current context. As Dave stated, learning in the moment and acting on this in real time will optimise the social benefits from the resource.
Regards Arthur Shelley Producer: Creative Melbourne Author: KNOWledge SUCCESSion Sustained performance and capability growth through knowledge projects Earlier Books: The Organizational Zoo (2007) & Being a Successful Knowledge Leader (2009) Principal: www.IntelligentAnswers.com.au Founder: Organizational Zoo Ambassadors Network Mb. +61 413 047 408 Skype: Arthur.Shelley Twitter: @Metaphorage LinkedIn: https://www.linkedin.com/in/arthurshelley/ Free behavioural profiles: www.organizationalzoo.com Blog: www.organizationalzoo.com/blog
From: SIKM@groups.io <SIKM@groups.io> On Behalf Of Edwin Morrris
Sent: Thursday, 16 April 2020 2:27 AM To: SIKM@groups.io Subject: [SIKM] Latest podcast release
Might find interesting.
Edwin K. Morris
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Free online course from Stanford on Knowledge Graphs
#learning
#knowledge-graph
This course started 3/31 and is available for anyone to attend/audit for free via Zoom. The previous sessions are recorded and are available for viewing as well. https://web.stanford.edu/class/cs520/
May be of interest to practitioners working on ontology/taxonomy creation and related work. The first session covers the basics of what a knowledge graph is, which may be of interest to a wider range of KM practitioners. Regards, -Tom -- Tom Short Consulting All of my previous SIKM Posts
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Re: SUMMARY & NEXT STEPS: Are there gender differences in posting behavior in this community?
#gender
#peer-assist
Dear SIKM Leaders Community
Thank you so much for all of your insights on gender and diversity, your Focus Group input, your survey responses, your willingness to volunteer, and your help with drafting of the Blueprint and mini-project plans. I think that Stan joins me in remarking that this enthusiasm for SIKM Leaders is palpable. It portends many more years of exciting knowledge-sharing, problem solving, thought-leadership and....fun!
A THANK YOU
Thank you, Stan Garfield, for getting this going, and for advising us through the process. Special thanks to my co-leaders, Nancy Dixon, Susan Ostreicher, Ivan Butina and Aprill Allen, who toiled tirelessly on the Blueprint and mini projects.
And, thanks especially to the rest of the Focus Groups, who joined us from three continents 5 time zones and many different industries and disciplines:
UPLOADED
Please see this folder "Blueprint for SIKM Leaders" https://groups.io/g/SIKM/files/Blueprint%20for%20SIKM%20Leaders This contains:
1. The SIKM Leaders Blueprint. This describes the norms of group, as well as guidelines and investments you recommended in the November online discussion, focus groups, and survey.
2. Annex with mini-projects: At the end of the Blueprint is an "Annex" containing near term projects. We synthesized your inputs into a simple model of rotating "Community Managers/Champions," who, in turn, will lead SIKM collaborations. For now, you suggested these collaborations be peer assists/live discussions on interesting topics, searchable member profiles, and groups.io tool optimization. (We'll likely add Annexes over time.) To get to the Annex, jump down to the orange section. You'll see:
3. Demographics from the 50+/- respondents of the March survey. You will notice some striking stats on who responded: Largest group was the veterans, and folks from the United States. You expressed you hoped to broaden the diversity and inclusiveness of SIKM, and we hope that the Blueprint and mini-projects will help.
NEXT STEPS:
1. There were about 30 people who volunteered to be community managers/champions. The first group will kick-off, led by Ivan and Aprill, on * May 1 *. Please look for an email with details.
2. In turn, Community Managers/champions will work with Susan and Nancy to plan peer assists, live sessions, and discussions about using Groups.io more intensively. For those of you who signed up to help, look out for emails regarding planning. All events will be open to all, and will be announced as an SIKM leaders groups.io thread.
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Be safe and sane during this time of global pandemic. Please don't hesitate to reach out to Ivan Butina (ivan.butina@...) if you missed the survey and want to volunteer.
Warmly,
Kate Pugh
SIKM Diversity project conveners:
Katrina Pugh
AlignConsulting | Collaboration AI and Strategy
Columbia University | Info and Knowledge Strategy Master's Program Faculty
Mobile 617-967-3910
On Sat, Apr 11, 2020 at 9:33 PM Alina Pukhovskaya <alina.pukhovskaya@...> wrote:
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Re: Sharing my article on KM in the times of Covid
#COVID-19
Hi Nirmala,
toggle quoted messageShow quoted text
I completely agree that the focus is once again first on tools and not in the way how to intelligently use them. Here my thoughts for the same topic: https://www.linkedin.com/pulse/knowledge-management-age-corona-pavel-kraus/ Regards, Pavel
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Re: Getting Document Naming Conventions Adopted
#content-management
#governance
Jonathan Ralton <jonralton@...>
Yes, thanks David for reminding us of this point about modified dates changing continuously... this is
definitely something to watch out for especially as the latest versions
of Office 365's Word/Excel/PowerPoint have AutoSave turning on by
default. With increased co-authoring (multiple authors working on the
same document concurrently via a collaboration platform such as Teams or
SharePoint), the modification date/time is constantly updated often
with just viewing. Additionally with an Excel document, if one does not
change the data/contents but applies filters, sorting, etc. that still
records as a change, causes a save, and those non-data/non-content alterations are set for everyone else viewing that
document afterward. It can be extremely disorienting to others opening the file down the road. As far as the naming format suggestions, I prefer CMSs to handle versioning and not save _v2.xxx files. Including a version requirement in your naming standards could continue to encourage the separate saving of versions instead of letting the systems handle this for you. If you're dealing with just a network drive/cold storage location, then that is irrelevant of course.
On Tuesday, April 21, 2020, 7:59:35 AM EDT, David Eddy <deddy@...> wrote:
2/ - I advocate using YYYYMMDD as a document PREFIX in many situations. Relying on which ever software that's currently in vogue is risky. I have experienced software that modifies the modification date simply by viewing the document. People who embrace good filing practices tend to mentally file documents by events & time frames. Dates as prefix make it easier to narrow in on "...that project I was working on just before Covid-19 hit..."
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Re: Getting Document Naming Conventions Adopted
#content-management
#governance
Murray Jennex
I'll add that it also works best where all the users have the same common context of understanding, meaning they all know the knowledge domain. I found that once you start trying to use naming conventions that all knowledge users in an organization can follow, unless it is a pretty small organization it falls apart pretty quickly and the names become less and less meaningful....murray jennex
My experience goes back to Y2K once again. We tried to use naming conventions for all electric utilities around the world. It didn't work, too many language and cultural issues to make it happen and too much difference in the knowledge background of users. What we found was that which worked for a single company couldn't be expanded to a region, country, or global. Heck, I found that it was nearly impossible to use meaningful naming conventions in my very large organization. What worked for nuclear didn't work for hydro or conventional plants or the transmission people. What I learned is what sounds like a good idea is incredibly difficult to implement. And this is still true, I do consulting to different utilities and each is their own world with their own language and culture.
-----Original Message-----
From: David Eddy <deddy@...> To: SIKM@groups.io Sent: Tue, Apr 21, 2020 4:59 am Subject: Re: [SIKM] Getting Document Naming Conventions Adopted #guidelines As you may or may not have experienced "naming conventions" is a very personal, perpetually contentious issue.
Creating "good names" works when there is a single control point. The people who create the content IN THE DOCUMENTS are NOT that control point. Point being: take the content creators out of the process of creating good, meaningful, consistent document names. > > I have a proposed convention, which is simply "Project_Subject_YYYYMMDD_v#", although I am considering dumping the date and version # since box handles this on its own > 1/ - YYYYMMDD is absolutely ONLY correct, unambiguous date format. 2/ - I advocate using YYYYMMDD as a document PREFIX in many situations. Relying on which ever software that's currently in vogue is risky. I have experienced software that modifies the modification date simply by viewing the document. People who embrace good filing practices tend to mentally file documents by events & time frames. Dates as prefix make it easier to narrow in on "...that project I was working on just before Covid-19 hit..." ______ David Eddy Boston SIKM 781-455-0949
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Re: Getting Document Naming Conventions Adopted
#content-management
#governance
Hello Gabriela,
How about adding the meta data? how does the search work in the system? these might be important things to consider otherwise document storage won't be used efficiently. Best regards, Deependra
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Re: Getting Document Naming Conventions Adopted
#content-management
#governance
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Knowledge Management Architect Position
#jobs
Hi everyone - Here is a Knowledge Management Architect position opening at Atlassian - based in Austin. Catherine
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April 2020 SIKM Call: Chris Collison - Chefs’ Stories from the KM Cookbook
#monthly-call
#standards
TO: SIKM Leaders Community
Today we held our 176th monthly call. Here are the details.
Thanks to Chris for presenting, to Kate Pugh, Dan Ranta, Paul Corney, and Ivan Butina for their questions, to Mary Abraham and Catherine Shinners for live tweeting, and to those who attended. Please continue the discussion here by replying to this thread.
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Re: April 2020 SIKM Call: Chris Collison - Chefs’ Stories from the KM Cookbook
#monthly-call
#standards
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Re: April 2020 SIKM Call: Chris Collison - Chefs’ Stories from the KM Cookbook
#monthly-call
#standards
Slideshare link in invite is generic - anyone have full link to Chris’s slides?
-- -Tom -- Tom Short Consulting All of my previous SIKM Posts
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KM Webinar today at 1:00 CT - Revitalizing Your KM Strategy for Digital Transformation
#webinar
#strategy
#transformation
I have some time on the webinar today to share my perspectives and Keeeb's vision - please join me.
Use this link to register for the free webinar: http://www.kmworld.com/webinars/roundtable/21apr2020/kee3 The webinar starts at 1 CT.
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Re: April 2020 SIKM Call: Chris Collison - Chefs’ Stories from the KM Cookbook
#monthly-call
#standards
Mary Abraham
Apologies, Stan! I see how this works now. Please ignore my previous question. Best, Mary
--
__ V. Mary Abraham kmadvice@... | 917.525.3483 Above and Beyond KM | Broadli Inc. Author, Optimizing Law Firm Support Functions. Contributor, The Talent Management Toolkit for Law Firms
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Re: April 2020 SIKM Call: Chris Collison - Chefs’ Stories from the KM Cookbook
#monthly-call
#standards
Mary Abraham
Hi Stan, Thanks for this reminder. I’m looking forward to hearing Chris. For those of us who do not have Microsoft, is there another way to see the slides? Many thanks. Best, Mary
On Mon, Apr 20, 2020 at 7:55 AM Stan Garfield <stangarfield@...> wrote:
--
__ V. Mary Abraham kmadvice@... | 917.525.3483 Above and Beyond KM | Broadli Inc. Author, Optimizing Law Firm Support Functions. Contributor, The Talent Management Toolkit for Law Firms
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Re: Getting Document Naming Conventions Adopted
#content-management
#governance
Dennis Thomas
All good stuff! APQC has a blog entitled: 5 KM Best Practices to Fix Virtual Collaboration. It has some good points. Dennis L. Thomas IQStrategix Leveraging Organizational Knowledge
On April 21, 2020 at 9:21:36 AM, Gabriela Fitz (gabi@...) wrote:
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Re: Getting Document Naming Conventions Adopted
#content-management
#governance
Gabriela Fitz
Thanks Stephen, I appreciate this insight! My concern with just focusing on folders is that staff can share a document outside of a folder that someone doesnt have access to or visiblity into and then that file loses all relevant context. David, I agree that this has to be automated to some degree and its super helpful to my thinking to focus on, as you say the "choke" point. Perhaps automating the addition of a folder name and date to what the document creator cooks up as the subject of the document could be a happy medium between what Stephen is suggesting and the idiosyncrasies of box, which you rightly point out may not be the platform they use for the long term! I've already learned so much in just these few exchanges, thank you! Would love to hear from others as well. Best, Gabi
On Mon, Apr 20, 2020 at 6:36 PM Stephen Bounds <km@...> wrote:
--
Gabriela Fitz Think Twice LLC 773.882.8250 | LinkedIn Preferred Pronouns: she/her/hers
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