Date   

Re: Gritting Teeth and Raising Eyebrows with Johnnie Moore - 13 August #COVID-19 #webinar

Matt Moore <innotecture@...>
 

Hello Dan!

We would love to have you altho I believe 6pm Syd time is 4am Boston time.

BTW this podcast cover Johnnie’s Unhurried work and also Rob Poynton’s book “Pause”: https://infoinnouts.podbean.com/e/unhurried-pauses-johnnie-moore-rob-poynton/

Regards,

Matt Moore
+61 423 784 504

On Jul 31, 2020, at 6:30 AM, Dan Keldsen <dan.keldsen@...> wrote:

Matt - ah, good to keep re-running into you lately. Hello from Boston!

I always enjoy the titles of your posts - more than half the battle is to get people to read more than just the title/subject, eh?

I'm planning on sitting in on this session.

It's interesting times for all of us, especially those of us (cursed?) who believe we should be learning things from our past lessons, to avoid repeating them moving forward! (sigh)

Sounds like Unhurried is a very different take on modern life - count me in! (slowly... ;) )

/Dan


Re: Knowledge Retention from Select 'At Risk' Employees #knowledge-retention #knowledge-transfer

Katrina Pugh
 

Hi, SIKM:  
I see Dan K just sent this note to the group :) Here’s the link to the book Sharing Hidden Know-how (Wiley, 2011), on using facilitation, conversation, and translation for getting out knowledge and putting it to work.  https://www.amazon.com/Sharing-Hidden-Know-How-Managers-Knowledge/dp/0470876816 
The knowledge jam, as we call it, is pretty efficient, and it‘s a short line to improved productivity, innovation, and societal impact. As with our Covid-19 period, a have a few great examples of upheavals after which we used the knowledge jam to make sense and put the insights into future processes. Knowledge Jam a lot like Knowledge Continuity and other dialogue-based practices. The key point is “get the seekers and/or brokers into the process.”

Also, here’s a short summary of Knowledge Jam that Nancy Settle-Murphy and I wrote.  http://www.ittoday.info/Articles/NS-Harnessing-Hidden-Know-How.htm 

Thanks
Kate

Katrina Pugh
AlignConsulting | Collaboration, Analytics and Strategy
Columbia University | Information and Knowledge Strategy Master of Science Program


On Jul 30, 2020, at 4:41 PM, Dan Keldsen <dan.keldsen@...> wrote:

Kate - ah, came to this thread late, and was reading backwards. I was wondering if your book was going to be mentioned!

Great resource to use to methodically, but not... dryly I suppose is the best word for it, exhume the valuable hard-won knowledge of practitioners!

/Dan


Powering into an active future? Or Slamming on the brakes? #COVID-19 #lean-six-sigma

 

Hello all - I see many familiar faces from the early (for me) KM days of the late 90s/early 2000s, the heady days of Enterprise 2.0 and through to... the current state of things. (whew)

I recently reconnected with Stan,who gracefully steered me here.

I'm on a bit of mission these days to demonstrate business, organizations and people who are actively SOARING in the last few months. They haven't stopped in their tracks, haven't retreated to safety in a hope that everything will go back to "normal" (a constant moving target).

I'm hunting those who are proactively working through their reaction to the pandemic to see what the commonalities (or rarities) are for this somewhat rare cohort.

Early hint, I'm finding that organizations that had almost any real experience with Lean (Thinking/Manufacturing/Startup) are generally in far better shape than others.

As a 60+ year old management and thinking practice, that gives me hope that there are OTHER common practices that that the assembled KMers here may be able to point me to.

I'd love to get additional interviews going to help expose what's possible and sew more seeds for others to reap.

Any people/organizations you'd like to nominate? (And that includes you and your organization)

Thanks in advance, and looking forward to rejoining in the KM camaraderie!

Dan


Re: Knowledge Retention from Select 'At Risk' Employees #knowledge-retention #knowledge-transfer

 

Kate - ah, came to this thread late, and was reading backwards. I was wondering if your book was going to be mentioned!

Great resource to use to methodically, but not... dryly I suppose is the best word for it, exhume the valuable hard-won knowledge of practitioners!

/Dan


Re: Alternative open source to SharePoint Technology #tools

 

Hi Ankur - James has far more up-to-date information than I do on this topic, but I'm curious...

Why opensource? No judgement, just curiosity. I'm wondering how attitudes/reasons for or against open source have changed since the early days of the intrusion of wikis and similar KM-ish started to intrude on the legacy KM tools world.

/Dan


Re: Gritting Teeth and Raising Eyebrows with Johnnie Moore - 13 August #COVID-19 #webinar

 

Matt - ah, good to keep re-running into you lately. Hello from Boston!

I always enjoy the titles of your posts - more than half the battle is to get people to read more than just the title/subject, eh?

I'm planning on sitting in on this session.

It's interesting times for all of us, especially those of us (cursed?) who believe we should be learning things from our past lessons, to avoid repeating them moving forward! (sigh)

Sounds like Unhurried is a very different take on modern life - count me in! (slowly... ;) )

/Dan


Re: Knowledge Transfer - looking for a speaker for our internal company conference #knowledge-retention #knowledge-transfer #call-for

Douglas Weidner
 

At the KM Institute we teach a course on what is no doubt the most rigorous K Transfer approach. 

It was developed dating back to about 2006, and implemented/perfected in a number of major organizations.

Two universities analyzed results and published results regarding the amount of critical K transferred::
Exit Interviews - about 10%
Mentoring - about 67%, but focused on 1:1
K Transfer - about 91%, but focused on one to many, which is substantially more efficient as well.

It was regularly offered in F2F mode and will be converted to both synchronous virtual and asynchronous self-paced modes this year. 

Douglas Weidner
Exec Chairman, Chief CKM Instructor
KM Institute

On Wed, Jul 29, 2020 at 1:18 PM Tom Short <tshortconsulting@...> wrote:

[Edited Message Follows]

Back when I was working I was hired by a major power utility to create a km solution to mitigate aging workforce risk. Employee populations included 10,000 staff in back office and plant engineering/operations.


Over course of two years we developed a pretty robust suite of tools and approaches that were tuned to the varying needs and situations that existed across the target populations.

Happy to discuss further if that’s of interest.  
--
-Tom
--

Tom Short Consulting
TSC
+1 415 300 7457

All of my previous SIKM Posts


Re: Knowledge Transfer - looking for a speaker for our internal company conference #knowledge-retention #knowledge-transfer #call-for

 
Edited

Back when I was working I was hired by a major power utility to create a km solution to mitigate aging workforce risk. Employee populations included 10,000 staff in back office and plant engineering/operations.


Over course of two years we developed a pretty robust suite of tools and approaches that were tuned to the varying needs and situations that existed across the target populations.

Happy to discuss further if that’s of interest.  
--
-Tom
--

Tom Short Consulting
TSC
+1 415 300 7457

All of my previous SIKM Posts


Re: Knowledge Transfer - looking for a speaker for our internal company conference #knowledge-retention #knowledge-transfer #call-for

Ivan Butina
 

Hi Andrew,

I work on KM with UNICEF. For me it would be too soon to share any learnings: I could only share what efforts we have been undertaking because of COVID-19. Having said that, I'd be really interested in your and your company's experience. I understand that this is an internal call: would there be a way to share the insights and outputs from the call?

Best,
Ivan

On Tue, Jul 28, 2020 at 5:43 PM andrewmuras <amuras66@...> wrote:

Each October we have an internal ‘mini-conference’ on Knowledge Transfer (aging workforce, single point experts, etc.) and are looking for someone at a company who might be willing to spend 30-45 min with us on a virtual conference all. 

 The topic we’re looking at would be “how KT tools/processes can be applied to current business challenges as a result of COVID, e.g., how has COVID impacted their KT efforts, etc.”  Ideally it would be someone at a company that is actively working Knowledge Transfer where they could provide a 15-20 min overview of what they’re doing, and then we could have an open discussion/Q&A about how KT continues to apply during the continuing COVID environment. Thank you

Andrew Muras, andrew.muras@...


Knowledge Transfer - looking for a speaker for our internal company conference #knowledge-retention #knowledge-transfer #call-for

andrewmuras
 

Each October we have an internal ‘mini-conference’ on Knowledge Transfer (aging workforce, single point experts, etc.) and are looking for someone at a company who might be willing to spend 30-45 min with us on a virtual conference all. 

 The topic we’re looking at would be “how KT tools/processes can be applied to current business challenges as a result of COVID, e.g., how has COVID impacted their KT efforts, etc.”  Ideally it would be someone at a company that is actively working Knowledge Transfer where they could provide a 15-20 min overview of what they’re doing, and then we could have an open discussion/Q&A about how KT continues to apply during the continuing COVID environment. Thank you

Andrew Muras, andrew.muras@...


Re: July 2020 SIKM Call: Hank Malik - KM at Petroleum Development Oman #monthly-call

Ginetta Gueli
 

Hello Hank,
again thank you for sharing your experience which to me seems a wonderful example of Best Practice.

Question for you: how long did you and your team take to reach the positive and current status quo?

Thanks and regards,
Ginetta

On Tue, Jul 21, 2020 at 06:43 PM, Stan Garfield wrote:
TO: SIKM Leaders Community

Today we held our 179th monthly call. 
Here are the details.

Thanks to Hank for presenting, to those who asked questions and made comments, and to all those who attended. Please continue the discussion here by replying to this thread.

Group Chat

[7/21/2020 11:17:21 AM] Tom Barfield: I agree - business pilot approach is the way to get started.  At some point there is probably a need for a hybrid top down and business focus needed.

[7/21/2020 11:24:41 AM] Ginetta: So @Hank you found the KM team within your organization. You did not have the need to hire someone from outside. Is that correct?

[7/21/2020 11:33:23 AM] Stan Garfield: N Cs of Topic X

[7/21/2020 11:37:47 AM] Pavel Kraus: In our SKMF.net roundtable discussions on securing KM jobs, we ended up with the strategy of linking KM activities directly to value creation. That makes KMers indispensable.

[7/21/2020 11:38:44 AM] Andrew Trickett: Hank a good database, are you able to do some weeding so that the lessons are still relevant to peoples day to day work.?

[7/21/2020 11:39:27 AM] Ginetta: @Hank: slide 15/16 -> did you create specific task force (with x number of people) for each KM component?

[7/21/2020 11:39:27 AM] Ginetta: @Hank: slide 17 -> how did you create the KPI? Where did you get those numbers to say "increased % of..", "Reduced time ...". Did you use IT backend data or survey or?

[7/21/2020 11:49:18 AM] John: congrats again on MIKE! :)

[7/21/2020 11:49:29 AM] Ginetta: Great work Hank!

[7/21/2020 11:49:29 AM] Ginetta: Thank you for sharing!

[7/21/2020 11:51:31 AM] Luis Suarez: Hi Hank, if you were to start today with PDO's KM programme (as opposed to 4 years ago), what would you have done different and why?

[7/21/2020 11:51:46 AM] Ginetta: @Hank: when you went to the board of directors did they say you "wow go ahead , here you are the funds, the people, etc"? Or did you get some resistance? Can you share with us a couple of tough questions and the winning answer you provided?

[7/21/2020 11:56:09 AM] Luis Suarez: Thanks, Hank, for the answer! :)

[7/21/2020 11:56:09 AM] Luis Suarez: Thanks much, indeed, for the presentation, Hank! That was really inspiring! Well done! (clap) (clap) (clap)

[7/21/2020 11:59:48 AM] Bob Farricker: Great presentation

[7/21/2020 12:00:00 PM] Eve Porter-Zuckerman: thank you!

[7/21/2020 12:00:01 PM] Heather Fox: Thanks Hank--great presentation

[7/21/2020 12:00:05 PM] Andrew Trickett: Thank you

[7/21/2020 12:00:06 PM] Susan Genden: Thank you!

[7/21/2020 12:00:10 PM] Ginetta: Yes clap clap! Thanks!


 
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: July 2020 SIKM Call: Hank Malik - KM at Petroleum Development Oman #monthly-call

 

Hank Malik's presentation/discussion on the KM program at Petroleum Development Oman was a robust case study of a particular industry/company - it had something for seasoned KMers, but would be quite helpful for those new to KM with guidance for approaches, tools and capabilities building.

If you missed the live discussion, I recommend listening to the recording and viewing the slides when convenient. 


Gritting Teeth and Raising Eyebrows with Johnnie Moore - 13 August #COVID-19 #webinar

Matt Moore <innotecture@...>
 

More Info & RSVP: https://www.meetup.com/Information-Innovation-UTS/events/272075377

We’ve spent the last few months sitting at our computers, trying to work together on Zoom - and stay sane in the process.

For many of us, it’s been stressful and exhausting. And it raises bigger questions about how to survive - and perhaps even flourish - in our technology-driven world.

Based on Johnnie Moore’s work on Unhurried, this session explores ways of being more human, more embodied and wholehearted in our work. Participation will be invited.

This session could surprise you. We re hoping that it will surprise us too.

Johnnie Moore works as a facilitator and coach in the UK and internationally. He's helped managers and leaders at all levels to work more creatively and meet stressful challenges more resourcefully.

He is co-author of the book Creative Facilitation and a visiting tutor on the Oxford Strategic Leadership Programme.


July 2020 SIKM Call: Hank Malik - KM at Petroleum Development Oman #monthly-call

Stan Garfield
 
Edited

TO: SIKM Leaders Community

Today we held our 179th monthly call. 
Here are the details.

Thanks to Hank for presenting, to those who asked questions and made comments, and to all those who attended. Please continue the discussion here by replying to this thread.

Group Chat

[7/21/2020 11:17:21 AM] Tom Barfield: I agree - business pilot approach is the way to get started.  At some point there is probably a need for a hybrid top down and business focus needed.

[7/21/2020 11:24:41 AM] Ginetta: So @Hank you found the KM team within your organization. You did not have the need to hire someone from outside. Is that correct?

[7/21/2020 11:33:23 AM] Stan Garfield: N Cs of Topic X

[7/21/2020 11:37:47 AM] Pavel Kraus: In our SKMF.net roundtable discussions on securing KM jobs, we ended up with the strategy of linking KM activities directly to value creation. That makes KMers indispensable.

[7/21/2020 11:38:44 AM] Andrew Trickett: Hank a good database, are you able to do some weeding so that the lessons are still relevant to peoples day to day work.?

[7/21/2020 11:39:27 AM] Ginetta: @Hank: slide 15/16 -> did you create specific task force (with x number of people) for each KM component?

[7/21/2020 11:39:27 AM] Ginetta: @Hank: slide 17 -> how did you create the KPI? Where did you get those numbers to say "increased % of..", "Reduced time ...". Did you use IT backend data or survey or?

[7/21/2020 11:49:18 AM] John: congrats again on MIKE! :)

[7/21/2020 11:49:29 AM] Ginetta: Great work Hank!

[7/21/2020 11:49:29 AM] Ginetta: Thank you for sharing!

[7/21/2020 11:51:31 AM] Luis Suarez: Hi Hank, if you were to start today with PDO's KM programme (as opposed to 4 years ago), what would you have done different and why?

[7/21/2020 11:51:46 AM] Ginetta: @Hank: when you went to the board of directors did they say you "wow go ahead , here you are the funds, the people, etc"? Or did you get some resistance? Can you share with us a couple of tough questions and the winning answer you provided?

[7/21/2020 11:56:09 AM] Luis Suarez: Thanks, Hank, for the answer! :)

[7/21/2020 11:56:09 AM] Luis Suarez: Thanks much, indeed, for the presentation, Hank! That was really inspiring! Well done! (clap) (clap) (clap)

[7/21/2020 11:59:48 AM] Bob Farricker: Great presentation

[7/21/2020 12:00:00 PM] Eve Porter-Zuckerman: thank you!

[7/21/2020 12:00:01 PM] Heather Fox: Thanks Hank--great presentation

[7/21/2020 12:00:05 PM] Andrew Trickett: Thank you

[7/21/2020 12:00:06 PM] Susan Genden: Thank you!

[7/21/2020 12:00:10 PM] Ginetta: Yes clap clap! Thanks!


Re: July 2020 SIKM Call: Hank Malik - KM at Petroleum Development Oman #monthly-call

Stan Garfield
 

A reminder to all who are joining the calls for the first time:

If you join online, be sure to click on the grey phone icon and then choose your audio preference. If your audio is live, you should see a red phone icon.
 
There is no live screen sharing. You follow along by advancing the slides yourself.


Re: July 2020 SIKM Call: Hank Malik - KM at Petroleum Development Oman #monthly-call

 

Hi Stan,
I've had a problem with access to the session today. Here's what I see (screenshot below) I eventually dialed in.
Sorry, would like to fix this for next time, maybe I'm missing something...
image.png
Beth

Beth Coleman

 




On Mon, Jul 20, 2020 at 11:37 PM Stan Garfield <stangarfield@...> wrote:

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT.

  • July 21, 2020 SIKM Call: Hank Malik - Managing Our Knowledge: Delivering Real Benefits - KM at Petroleum Development Oman
  • Slides: Managing Our Knowledge - Hank Malik.pdf 
  • For online chat, use the group chat in FreeConferenceCall.com, or visit tchat.io and sign in with your Twitter account, or use the #KMers hashtag directly in Twitter.

SIKM Leaders Community Monthly Call

  • When: Tuesday, July 21, 2020, 11:00 AM-12:00 PM Eastern Daylight Time
  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield
    - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the grey phone icon and then choose your audio preference. If your audio is live, you should see a red phone icon.
  • If you have problems connecting, call customer service at 844-844-1322.
  • Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site 
  • Slides - There is no live screen sharing - you follow along by advancing the slides in SlideShare.
  • Previous Calls
  • Future Calls
  • Calendar


July 2020 SIKM Call: Hank Malik - KM at Petroleum Development Oman #monthly-call

Stan Garfield
 
Edited

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT.

  • July 21, 2020 SIKM Call: Hank Malik - Managing Our Knowledge: Delivering Real Benefits - KM at Petroleum Development Oman
  • Slides: Managing Our Knowledge - Hank Malik.pdf 
  • For online chat, use the group chat in FreeConferenceCall.com, or visit tchat.io and sign in with your Twitter account, or use the #KMers hashtag directly in Twitter.

SIKM Leaders Community Monthly Call

  • When: Tuesday, July 21, 2020, 11:00 AM-12:00 PM Eastern Daylight Time
  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield
    - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the grey phone icon and then choose your audio preference. If your audio is live, you should see a red phone icon.
  • If you have problems connecting, call customer service at 844-844-1322.
  • Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site 
  • Slides - There is no live screen sharing - you follow along by advancing the slides yourself.
  • Previous Calls
  • Future Calls
  • Calendar


Re: We are the new Community Champions #Special

Ginetta Gueli
 
Edited

Thank you Aprill and Ivan for your help and welcome to Beth, Catherine and Michael!

All the best,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: Alternative open source to SharePoint Technology #tools

Ankur Gupta
 

Hi James,

I am looking for capabilities primarily like:

1. Search Engine
2. Online collaboration platform 
3. Document Management (Libraries)
4. Tool for Expertise / Skills Locator

Let know your thoughts. 

Regards,
Ankur 

On Fri, Jul 17, 2020 at 10:33 AM James Robertson <jamesr@...> wrote:

Hi Ankur,

Part of my role is to keep track of various technologies in this market (in a vendor-neutral way). So I'm happy to help if I can!

SharePoint consists of a few overall aspects:

  • publishing platform for intranets (at corporate and business level)
  • team-level collaboration space (although this is being overtaken by Microsoft Team)
  • lightweight document management

Broadly speaking, what kind of capabilities are you looking for?

That will help myself, and the rest of the list, to point you in the direction of the right product category...

Cheers,
James


On 17/7/20 1:46 pm, Ankur Gupta wrote:
Dear SIKM Community,

I am looking for an alternative to SharePoint Technology, Can anyone share the list of all the tools which are open source available with almost the same features?

Best Regards,
Ankur Gupta 
._,_._,_
--
Step Two James Robertson
Founder and Managing Director | Step Two
Ph: +61 2 9319 7901 | M: +61 416 054 213
www.steptwo.com.au


Re: Alternative open source to SharePoint Technology #tools

James Robertson
 

Hi Ankur,

Part of my role is to keep track of various technologies in this market (in a vendor-neutral way). So I'm happy to help if I can!

SharePoint consists of a few overall aspects:

  • publishing platform for intranets (at corporate and business level)
  • team-level collaboration space (although this is being overtaken by Microsoft Team)
  • lightweight document management

Broadly speaking, what kind of capabilities are you looking for?

That will help myself, and the rest of the list, to point you in the direction of the right product category...

Cheers,
James


On 17/7/20 1:46 pm, Ankur Gupta wrote:
Dear SIKM Community,

I am looking for an alternative to SharePoint Technology, Can anyone share the list of all the tools which are open source available with almost the same features?

Best Regards,
Ankur Gupta 
._,_._,_
--
Step Two James Robertson
Founder and Managing Director | Step Two
Ph: +61 2 9319 7901 | M: +61 416 054 213
www.steptwo.com.au

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