Date   

Re: Call for Chapters: Book about KM & Organizational Culture #books #call-for #culture

Ginetta Gueli
 

Dear Dana,
this is an interesting project and I could forward your email to the CoP KM4Dev (focus on the dev sector). Some members might be interested to collaborate with you. Let me know what you think.

Thank you and regards,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: Case studies in KM #case-studies #learning

Stan Garfield
 

For previous threads about case studies, see the #case-studies hashtag.

Chapter 15 of my book Proven Practices for Promoting a Knowledge Management Program contains 10 case studies. You can request a free copy from Lucidea, and you can view 5 free webinars, each containing two of the case studies, and which are linked to in the article.

Chapter Fifteen REUSE PROVEN PRACTICES 191

  • Microsoft Services 191


Re: Case studies in KM #case-studies #learning

Leif Edvinsson
 
Edited

Connecting with Prof. Pawlowsky will help you, especially as ISO 30401 is a milestone in KM.

 

there are a number of studies on the outcome of KM. Suggest a literature analysis.

 

A major study with n= 3401 companies  that we conducted for the German ministry of Economics  shows clear evidence (structural equation model) with regard to  a number of outcome variables such as monetary performance, Basel credibility indicators, product and process innovation. Unfortunatly most publications on this are in German. Currently working on KM certification process (ISO 30401), here the most promising empirical evidence is moulded into certification specs.   

 

Best      

 

Peter Pawlowsky

 

 

Pawlowsky, P. (2011): Knowledge 2010 – Intellectual Capital as Driver of Wealth. In: Jeschke, S./Isenhardt, I./Hees, F./Trantow, S. (Hrsg.): Enabling Innovation. Innovative Capability – German and International Views. Heidelberg, Dortrecht, London, New York: Springer. S. 307 - 330. ISBN 978-3-642-24502-2.

 

Pawlowsky,P. /Gözalan,A. / Schmid,S. (2011): Wettbewerbsfaktor Wissen: Managementpraxis von Wissen und Intellectual Capital in Deutschland - Eine repräsentative Unternehmensbefragung zum Status quo FOKUS prints 08/11

 

Pawlowsky, P./Gözalan, A./Schmid, S. (2012): Wie strategisches Wissensmanagement den Unternehmenserfolg fördert. In: PERSONALquarterly - Schwerpunkt Weiterbildung, 02/2012, 64. Jg., S. 30 - 33. ISSN 2193-0589.

 

________________________________________________________________________________________

Univ.-Prof. Dr. Peter Pawlowsky 

Chemnitz University of Technology

Faculty of Economics & Business Administration 

p.pawlowsky@...

www.personalundfuehrung.com

 

Neue Bücher:  


Peter Pawlowsky (2019) Wissensmanagement, De Gruyter 

 

Yaman Kouli, Peter Pawlowsky, Markus Hertwig (Hrsg.2020) Wissensökonomie und Digitalisierung, Springer 

 

Publikationen: 


https://www.personalundfuehrung.com/publikationen

 


lör 21 nov. 2020 kl. 19:39 skrev Martin Dugage <mrdugage@...>:

Dear KM friends,
I am teaching KM to a bunch of students in Paris, and I realize that I need a few case studies to support my teaching, such as the ones I had in business school when I was their age. The ones I use are totally made up, and therefore not very convincing. Do you have any recommendations as to where I could find this?
Many thanks for your help.
Best regards,
Martin R Dugage
--
Rgds _Martin R. Dugage

 

 


Re: Case studies in KM #case-studies #learning

Fred Nickols
 

Wow! Looks like a wonderful piece of work, Patricia. Well done!

Fred Nickols
Solution Engineer & Chief Toolmaker
Distance Consulting LLC


On Nov 21, 2020, at 4:34 PM, Patricia Eng <Patricia.Eng@...> wrote:




Hello Martin

May I suggest some stuff that I wrote?

I have two books full of real life case studies - one is called Navigating the Minefield which profiles KM programs at 19 companies around the world including Airbus, ARUP, Lloyds, the Port of Antwerp and others.  This book presents the KM programs in terms of the issues they faced and how the KM managers addressed them.  These are all based on one on one interviews.

And the KM Cookbook which profiles another 16 KM programs including GE, the World Bank, the Olympics, Medecins Sans Frontieres and Technip FMC.  This book describes the KM program from the point of view of the KM manager - also based on interviews.  The electronic version of the KM Cookbook is available on Amazon for less than 10 pounds.  

I think either would give you a number of case studies that you could use.  

The interviews were fun to do and I learned a lot.

All the best!

Patricia Eng


Case studies in KM #case-studies #learning

Patricia Eng <Patricia.Eng@...>
 



Hello Martin

May I suggest some stuff that I wrote?

I have two books full of real life case studies - one is called Navigating the Minefield which profiles KM programs at 19 companies around the world including Airbus, ARUP, Lloyds, the Port of Antwerp and others.  This book presents the KM programs in terms of the issues they faced and how the KM managers addressed them.  These are all based on one on one interviews.

And the KM Cookbook which profiles another 16 KM programs including GE, the World Bank, the Olympics, Medecins Sans Frontieres and Technip FMC.  This book describes the KM program from the point of view of the KM manager - also based on interviews.  The electronic version of the KM Cookbook is available on Amazon for less than 10 pounds.  

I think either would give you a number of case studies that you could use.  

The interviews were fun to do and I learned a lot.

All the best!

Patricia Eng


Re: Case studies in KM #case-studies #learning

Murray Jennex
 

I've done several and published several:  The ones I've written are:

My book:
Jennex, M. E. (Ed.). (2005). Case studies in knowledge management. IGI Global.

My favorite chapter:
Jennex, M.E., “Introduction: The Need for Knowledge Management,” Current Issues in Knowledge Management, edited by M.E. Jennex, IGI, 2008, pp. 1-5. (this is about why the US could not return to the moon in the 2000s) an updated version is: Jennex, M.E., (2013).  “Knowledge Management: The Risk of Forgetting.”  iKNOW, the magazine for Knowledge Workers, 3(1), pp. 4-7.

Other Articles/chapters: (some case studies, some qualitative based on case studies)
Jennex, M.E., (2013).  “Knowledge Management Success in an Engineering Firm.” Engineering Management Reviews, 2(3), pp. 65-74.
Jennex, M.E., (2014). “A Proposed Method for Assessing Knowledge Loss Risk with Departing Personnel”  VINE: The Journal of Information and Knowledge Management Systems, 44(2), pp. 185-209.
Chantarasombat, C., Srisa-ard, B., Kuofie, M.H.S., and Jennex, M.E., (2010). “Using Knowledge Management to Create Self-Reliant Communities in Thailand.” International Journal of Knowledge Management, 6(1), pp. 62-78.
Alemu, D., Jennex, M. E., & Assfea, T. (2020). An Agricultural Knowledge Management System for Ethiopia. In M. Jennex (Ed.), Knowledge Management, Innovation, and Entrepreneurship in a Changing World (pp. 334-359). Hershey, PA: IGI Global. doi:10.4018/978-1-7998-2355-1.ch013

I've done several books plus I'm editor in chief of the International Journal of Knowledge Management.  Let me know more specifically what you are looking for and I can see if there is something related in the books or journal

Murray Jennex, San Diego State University, editor in chief International Journal of Knowledge Management



-----Original Message-----
From: Martin Dugage <mrdugage@...>
To: main@sikm.groups.io
Sent: Sat, Nov 21, 2020 10:39 am
Subject: [SIKM] Case studies in KM

Dear KM friends,
I am teaching KM to a bunch of students in Paris, and I realize that I need a few case studies to support my teaching, such as the ones I had in business school when I was their age. The ones I use are totally made up, and therefore not very convincing. Do you have any recommendations as to where I could find this?
Many thanks for your help.
Best regards,
Martin R Dugage
--
Rgds _Martin R. Dugage


Re: Call for Presenters #knowledge-cafè #call-for

John Hovell
 

Absolutely, we move the day/time around each month based on the presenters local time zone and availability, it’s quite an international group…  thanks Aprill!

 

We’ve had luck with “local lunchtime during the week (Tuesday/Wednesday)”, so we often aim for that, but even that part is flexible too… The day/time is announced on the website each month.

 

Much appreciated,

John

JohnHovell@...

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Aprill Allen
Sent: Saturday, November 21, 2020 3:20 PM
To: main@sikm.groups.io
Subject: Re: [SIKM] Call for Presenters

 

Hi John,

 

Thanks for sharing. Sounds like an interesting idea. Does the group flex time of day to accommodate international presenters?

 

On Sun, 22 Nov 2020 at 6:49 am, John Hovell <johnhovell@...> wrote:

Hi SIKM,

 

Building upon the recent requests, we’re also looking for presenters for the monthly virtual knowledge café next year.

 

The official link is Knowledge Cafe

 

We convene a free virtual knowledge café each month where someone presents content for 15 minutes, then we break into random small groups for 3 rounds of 15 minutes each, then close with a full group discussion.

 

Happy for anyone to come present a topic of any kind…

 

Thanks,

John

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Dana Tessier
Sent: Saturday, November 21, 2020 2:42 PM
To: main@SIKM.groups.io
Subject: Re: [SIKM] Call for Chapters: Book about KM & Organizational Culture #books

 

Hello! I'm updating this topic as the call for chapters has been extended until December 10, 2020. 

If you are interested in getting involved in this project, please do not hesitate to reach out. 

Here is the link for the call for proposals: https://www.igi-global.com/publish/call-for-papers/call-details/4896 

--

--


Aprill Allen
Founder and Managing Director | Knowledge Bird
Knowledge management consulting & KCS Trainer
M: +61 400 101 961
knowledgebird.com


Re: Call for Presenters #knowledge-cafè #call-for

Aprill Allen
 

Hi John,

Thanks for sharing. Sounds like an interesting idea. Does the group flex time of day to accommodate international presenters?

On Sun, 22 Nov 2020 at 6:49 am, John Hovell <johnhovell@...> wrote:

Hi SIKM,

 

Building upon the recent requests, we’re also looking for presenters for the monthly virtual knowledge café next year.

 

The official link is Knowledge Cafe

 

We convene a free virtual knowledge café each month where someone presents content for 15 minutes, then we break into random small groups for 3 rounds of 15 minutes each, then close with a full group discussion.

 

Happy for anyone to come present a topic of any kind…

 

Thanks,

John

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Dana Tessier
Sent: Saturday, November 21, 2020 2:42 PM
To: main@SIKM.groups.io
Subject: Re: [SIKM] Call for Chapters: Book about KM & Organizational Culture #books

 

Hello! I'm updating this topic as the call for chapters has been extended until December 10, 2020. 

If you are interested in getting involved in this project, please do not hesitate to reach out. 

Here is the link for the call for proposals: https://www.igi-global.com/publish/call-for-papers/call-details/4896 

--
--

Aprill Allen
Founder and Managing Director | Knowledge Bird
Knowledge management consulting & KCS Trainer
M: +61 400 101 961
knowledgebird.com


Call for Presenters #knowledge-cafè #call-for

John Hovell
 

Hi SIKM,

 

Building upon the recent requests, we’re also looking for presenters for the monthly virtual knowledge café next year.

 

The official link is Knowledge Cafe

 

We convene a free virtual knowledge café each month where someone presents content for 15 minutes, then we break into random small groups for 3 rounds of 15 minutes each, then close with a full group discussion.

 

Happy for anyone to come present a topic of any kind…

 

Thanks,

John

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Dana Tessier
Sent: Saturday, November 21, 2020 2:42 PM
To: main@SIKM.groups.io
Subject: Re: [SIKM] Call for Chapters: Book about KM & Organizational Culture #books

 

Hello! I'm updating this topic as the call for chapters has been extended until December 10, 2020. 

If you are interested in getting involved in this project, please do not hesitate to reach out. 

Here is the link for the call for proposals: https://www.igi-global.com/publish/call-for-papers/call-details/4896 


Re: Call for Chapters: Book about KM & Organizational Culture #books #call-for #culture

Dana Tessier
 

Hello! I'm updating this topic as the call for chapters has been extended until December 10, 2020. 

If you are interested in getting involved in this project, please do not hesitate to reach out. 

Here is the link for the call for proposals: https://www.igi-global.com/publish/call-for-papers/call-details/4896 


Re: Case studies in KM #case-studies #learning

Dan Ranta
 

Martin - after my post and reading the post that Tom Short shared, something occurred to me.  You most likely don't want all cases to be very positive.  I want to share one other case with you that I don't consider a success.  I very recently finished a KM strategy job for a fast-growing startup company.  This case will be 100 percent sanitized - no sharing of the company name.  In short, here's some very high-level details:
  • I interviewed 37 employees - all discovery done by interview virtually due to the pandemic.
  • I integrated the KM strategy with concepts of Operational Excellence since this company was very interested in using better collaboration to drive consistency in their operations.
  • This was a company with a focus on technology first.  They had a "glued together" set of adhoc technology enablers thinking that this gave them a leg up on connecting people.
  • In the end, their leaders rejected my messaging around blending people, behavior, leadership (and other non-technical elements) into the mix as a better overall approach to building a sustainable, collaborative culture.  They were fixated on technology delivering them to the promised land!
I don't consider the case a failure as much as a reality of the world we live in today in the KM space.

Dan





On Sat, Nov 21, 2020 at 12:39 PM Martin Dugage <mrdugage@...> wrote:
Dear KM friends,
I am teaching KM to a bunch of students in Paris, and I realize that I need a few case studies to support my teaching, such as the ones I had in business school when I was their age. The ones I use are totally made up, and therefore not very convincing. Do you have any recommendations as to where I could find this?
Many thanks for your help.
Best regards,
Martin R Dugage
--
Rgds _Martin R. Dugage



--
Daniel Ranta
Mobile:  603 384 3308


Re: Case studies in KM #case-studies #learning

Paul McDowall
 

Hi Martin,
I have a case study on my website.  It's about my program in a central government agency.
Cheers
Paul

Paul McDowall
Know How Works
Ottawa, Canada
Tel: 613-825-7374
Cell: 613-796-7257
Web: www.knowhowworks.com


Re: Case studies in KM #case-studies #learning

Dan Ranta
 

Martin - I recommend our recent case at GE.  The case is told very well in the 11-page attached chapter that I narrated and Chris Collison wrote from the excellent and recent book:  "The KM Cookbook" by Chris, Patricia Eng, and Paul Corney.  Since I left GE about a year ago, Rachad Najjar has taken this story, this program, and this case to new levels - integrating learning concepts and more into the program.  I suggest you talk to Rachad on this since he's in Grenoble, France (in charge of KM for GE's 55,000-person Renewable Energy business).  Of course, Rachad is a Francophone and this will make the sharing of this case even better for your students.



On Sat, Nov 21, 2020 at 12:39 PM Martin Dugage <mrdugage@...> wrote:
Dear KM friends,
I am teaching KM to a bunch of students in Paris, and I realize that I need a few case studies to support my teaching, such as the ones I had in business school when I was their age. The ones I use are totally made up, and therefore not very convincing. Do you have any recommendations as to where I could find this?
Many thanks for your help.
Best regards,
Martin R Dugage
--
Rgds _Martin R. Dugage



--
Daniel Ranta
Mobile:  603 384 3308


Re: Case studies in KM #case-studies #learning

 
Edited

Check out the book chapter I wrote describing nine lessons learned from two case studies a colleague and I wrote up based on client projects we did.

Don’t let the 2002 publication date put you off - these lessons learned are as relevant now as they were then. Here is the book on Amazon (check out the first review - the commenter name checked me and our chapter):
https://www.amazon.com/Knowledge-Management-Lessons-Learned-Monograph/dp/1573871818

Here’s a link to a PDF copy of the book chapter: https://drive.google.com/file/d/1oettcGSTj7js3AtXJJoFMHxS79RpycGR/view?usp=drivesdk
Feel free to use with your class! (And I’d be happy to join a zoom discussion about it if you’re interested - let me know :).

Best,

-Tom
--

Tom Short Consulting
TSC
+1 415 300 7457

All of my previous SIKM Posts


Case studies in KM #case-studies #learning

Martin Dugage
 

Dear KM friends,
I am teaching KM to a bunch of students in Paris, and I realize that I need a few case studies to support my teaching, such as the ones I had in business school when I was their age. The ones I use are totally made up, and therefore not very convincing. Do you have any recommendations as to where I could find this?
Many thanks for your help.
Best regards,
Martin R Dugage
--
Rgds _Martin R. Dugage


Re: Internal Gig Marketplaces #future-of-work

John Antill
 

Internal GIG marketplaces are nothing new. It is a chance to learn a new skill with a new team. There are a few conditions that make it work. Your current workplace culture has to understand that you will be working on the new team for x hours a day for x days. It is a way to showcase your talents when you are looking for a chance to grow. 
It connects the teams with others who share similar interests and skills. This allows the employee to learn about new opportunities.
This works really well for a new project that will need a temporary work or an idea that the department has already tapped all its resources. Look at this as a way to allow your teams to take control of 1-2 hours a day to work on something they want to do. This will raise morale and is more indicative of today's culture instead of the culture of the 70-90s when they all had to be authoritarian and control every aspect of the employees work schedule. This is not a suit and tie that is reminiscent from the 50s. Today's work environment needs to be open to new ideas to find the next major discovery. 
The US Federal Government has created Open Opportunities https://openopps.usajobs.gov/ and allows its workforce with permission to work from this. It broadens and helps with experience. 
The 
John Antill
MCKM CKS IA KT
MLS KM Student
256-541-1229


On Fri, Nov 20, 2020 at 11:39 PM Matt Moore via groups.io <matt=innotecture.com.au@groups.io> wrote:
Hi,

So at the risk of being a bummer here, what actual problem do internal gig marketplaces solve?

Is the problem that organisations have people sitting around with nothing to do? That suggests that they are not being managed properly. In my experience, there is always work to be done in teams - it's just that not all people want to do all the work that they could (for a variety of reasons).

Is the problem that critical tasks are not being done? Again that suggests a problem with managerial oversight. Why aren't these tasks being done?

Why aren't teams collaborating on solving problems? If it is simply that they are unaware of each other's problems then a marketplace may help with that. in my experience, it is often the case that such common problems are known but other issues prevent collaboration - e.g. having my people work on your problem helps your KPIs but not mine so why should I help you?

So my concern with gig marketplaces is that:
- they will add marginal value in organisations with collaborative cultures (and the systems and processes that support that collaboration) and fail in those without them,
- putting in a marketplace will not solve problems of poor management - and may in fact distract from solving them.

The most well-known labour marketplace in the world - Uber - has never been profitable. So I'm not sure that bodes well for corporate ones.

Regards,

Matt


Re: Internal Gig Marketplaces #future-of-work

Matt Moore
 

Hi,

So at the risk of being a bummer here, what actual problem do internal gig marketplaces solve?

Is the problem that organisations have people sitting around with nothing to do? That suggests that they are not being managed properly. In my experience, there is always work to be done in teams - it's just that not all people want to do all the work that they could (for a variety of reasons).

Is the problem that critical tasks are not being done? Again that suggests a problem with managerial oversight. Why aren't these tasks being done?

Why aren't teams collaborating on solving problems? If it is simply that they are unaware of each other's problems then a marketplace may help with that. in my experience, it is often the case that such common problems are known but other issues prevent collaboration - e.g. having my people work on your problem helps your KPIs but not mine so why should I help you?

So my concern with gig marketplaces is that:
- they will add marginal value in organisations with collaborative cultures (and the systems and processes that support that collaboration) and fail in those without them,
- putting in a marketplace will not solve problems of poor management - and may in fact distract from solving them.

The most well-known labour marketplace in the world - Uber - has never been profitable. So I'm not sure that bodes well for corporate ones.

Regards,

Matt


Re: Internal Gig Marketplaces #future-of-work

Tammy Bearden
 

Thank you Louis-Pierre! 
I’ll check it out and address questions to Andrew. 


On Nov 18, 2020, at 2:45 PM, Louis-Pierre Guillaume <louis-pierre@...> wrote:


Hello Tammy,

Schneider Electric has been running its Open Talent Market since 2018
It is powered by Gloat: https://www.gloat.com/

Andrew Saidy used to be in charge, until October 2020
I can try to locate the new process owner.

Best regards,
Louis-Pierre

----------------------------------

Louis-Pierre Guillaume
Support Digital Transformation and Collaborative Innovation, to enhance the value of knowledge
+33 6 10 33 63 21
louis-pierre.guillaume@...

www.amallte.comLinkedIn - Twitter - Medium



Le lun. 16 nov. 2020 à 14:35, Tammy Bearden via groups.io <tammybearden=yahoo.com@groups.io> a écrit :

Hello everyone!

Do you or others you know have insights to share about an internal gig marketplace? I'd like to chat with others who have either participated in or ran a gig marketplace inside their organizations. Still working through the cost/benefits, but essentially it is to tap idle resources (often newer, less known employees who are underutilized and eager to do more) and give them capability building work (for both them and the organization.) Rewards and recognition need to be a part of it, though cannot be why one might participate. I also need to use an accommodating platform to try this out with a small group. I have started with a Teams community with a Planner app. Seems there much be something better!

From what I've read and heard, Bose Corp and Schneider Electric both have a gig marketplace, but I don't yet have personal connections to those who could share their journey. If you have contacts (at Bose, Schneider, or other orgs) who have hands-on perspectives to share, I'd be grateful for the introduction and the opportunity to learn how they launched, roadblocks I haven't thought of, and how it was most impactful. 

Thank you all in advance! 

Tammy Bearden
816-738-4280
1898 & Co., Part of Burns & McDonnell


Some of my drafted messaging to shed a bit more light:

You do great work, but sometimes there's a lull between your projects. How can you be a great player while sitting the bench? Pick up a gig and give it a swing!

Whether you have more work than you can hold on your plate and need a helping hand or you are one who has completed a project and are looking for short-term gigs…this is the place for you!! In the Gig Marketplace, you can post small projects and tasks that you need help with or you can pick up a task or two to help a colleague. While these are not usually billable, they all are valuable as we further build out our capabilities. 

List your gig!

Pick up a gig!

Why?

Why?

  • Your team doesn’t have enough time or the skillset to complete a specific non-billable task needed for your department or business line…in-source it!
  • You need a little help but are unsure how to find the right combination of skills, abilities, interests, and capacity…let them find you instead!
  • Keeping the work in-house allows you advance your capabilities while growing new competencies within our employee-owners.
  • You like variety and get to explore a short term project of interest outside of your usual role.
  • You will get to work with people you may otherwise never meet, which builds your network across 1898 & Co.
  • You are an unselfish collaborator and can’t imagine a better way to spend time between projects than by helping someone else. 

How?

How?

  • Add a gig or task in the marketplace with a title, mini-description, your name, and a due date.
  • Keep tasks short and manageable. They may get reprioritized by a new client project need.
  • When you no longer need help on that gig, close it out.
  • Shop the marketplace for a gig that interests you.
  • Contact the gig-poster directly to understand requirements and time commitment, and determine of this gig is a good fit.
  • Search and set alerts to watch for gigs by keyword.

Reminder

Reminder

  • The xxxxxxx team has many capabilities for in-sourced billable work. (Contact xxxxxxx)
  • The Marketplace is ideal for non-billable gigs.
  • Billable client work takes priority over these mini-projects. ;-)

 


Re: Job Opening at Dell: Advisor to Services KM Taxonomy Strategy & Implementation #jobs

 

The job is remote and can be done anywhere.  I have a global organization so location is not an issue.  Having skills in Taxonomy and Ontology are a must however.  I appreciate your interest in Dell!

Bit


Re: Job Opening at Dell: Advisor to Services KM Taxonomy Strategy & Implementation #jobs

Sugandha Bajaj
 

Dear Bit, 

I hope you are doing well. 

I always have the same question to anyone who mails a job opening, which is "Can a non resident apply?". I am an Indian and seeking a job in KM field.

Looking forward to hearing from you.

Best Regards, 
Sugandha Bajaj 
+91-9536277662


On Thu, 19 Nov 2020, 7:22 pm Bit Rambusch, <bit_rambusch@...> wrote:
Thank you for posting this Stan!  This position is in my organization and yes it is remote.  I posted to this forum last week for this role as well.  We are still accepting resumes and applications.  We really need people with Taxonomy and Ontology skills.


--
Sugandha Bajaj

1601 - 1620 of 9974