Date   

Re: Identify subject matter experts by information consumption? #expertise-location

Matt Moore
 

Sam,

What problem are you solving?

Typically I do not find an expert for the sake of finding an expert. I find them because their expertise will help me solve a problem.

The kind of a expert that I need to find depends on the problem I am trying to solve.

Otherwise you find yourself in this situation.

“I’m not sure what to do with these answers”


Regards,

Matt Moore
+61 423 784 504

On Feb 24, 2021, at 1:11 AM, Sam Yip <sam@...> wrote:

Hi all - I am curious to understand the process by which you would identify a subject matter expert within your organization. I am working on a computer science research on identifying experts by reference to their information consumption pattern -- essentially looking at the topics of what one would read/write, and use that as a proxy to determine if he is an expert**. For example, if someone keeps reading and writing about "5G automation" and "carrier aggregation" (from his emails, blogs, documents, presentations etc.) then he is potentially an expert on these topics. Is this a simplistic way to approach a nuanced task? Do you have other processes to determine if someone is an expert? 

Looking forward to your thoughts

**the research methodology here is to apply algorithms to retrieve information from different channels (along with who writes/reads what), and detect pre-defined topics from the body of information.


Webinar: COVID Vaccination Misinformation - 24 Feb 21 #COVID-19 #webinar

Matt Moore
 


As a result of a massive medical effort, we now have multiple vaccines for COVID-19. However developing vaccines is not sufficient to solve this planetary challenge, people have to take them. Vaccination is a communications and information challenge as well as a biomedical one. In the session, we will discuss:
- Why people are hesitant to take vaccines
- The role that different actors (e.g. governments, tech companies, the general public) play in vaccine information provision
- What this means for the effective roll out of the COVID-19 vaccines, particularly in Australia

Alex McIntosh is strategy lead at Reset Australia, a research and advocacy organisation focused on preventing digital harms to democracy, with a current focus on the rising wave of medical and COVID-19 misinformation and the threat it poses to our vaccine rollout. Over the past year she launched Misinformation Medic - a campaign raising public awareness of social media platforms roles in amplifying harmful content during the COVID-19 pandemic. She also led the development of Reset Australia’s Live List policy - a proposal which would mandate transparency from the social media platforms to equip health experts with the data they need to tackle COVID-19 misinformation.

Adam Dunn is Head of Biomedical Informatics and Digital Health at the University of Sydney. His research programs are focused applied machine learning in clinical epidemiology and public health. The multidisciplinary teams he leads have examined the epidemiology of health misinformation for more than 5 years. Their work includes the first analyses to examine associations between estimates of information exposure and vaccination coverage, and now looks at when and how to address health misinformation safely and effectively in online communities.

Heidi J. Larson, PhD, is Professor of Anthropology, Risk and Decision Science and is the Founding Director of the Vaccine Confidence Project at the London School of Hygiene & Tropical Medicine. She is also Clinical Professor of Health Metrics Sciences, University of Washington, Seattle, USA, and Guest Professor at the University of Antwerp, Belgium. Dr. Larson previously headed Global Immunisation Communication at UNICEF, chaired GAVI’s Advocacy Task Force, and served on the WHO SAGE Working Group on vaccine hesitancy. She is author of STUCK: How Vaccine Rumors Start – and Why They Don’t Go Away (Oxford U Press, 2020)


Re: Identify subject matter experts by information consumption? #expertise-location

Murray Jennex
 

we used to call what Stamind does social network analysis and that is a powerful way of seeing who people email or possibly call when they have questions.  Of course this doesn't work for environments where people can just walk to the person they think knows the answer.  SNA is difficult to do and keep current and that is the only drawback....murray jennex


-----Original Message-----
From: Jonathan Gordon-Till <jonathan@...>
To: main@SIKM.groups.io
Sent: Tue, Feb 23, 2021 3:01 pm
Subject: Re: [SIKM] Identify subject matter experts by information consumption?

Hi Sam

First, just to reiterate Dan's comment about 'expert' versus 'expertise'. In my organization we take this a step further and consider 'experience' as part of the same spectrum, on the basis that even a complete novice has valuable experience from which others can learn.

Regarding your key question: Not exactly the answer you wanted, but there is AI technology such as Starmind (starmind.ai) which develops a neural network of connections between 'concepts' and 'people' based on the digital content created by the people. So it's not looking at what documents they are reading, but only what they are creating - and making a broad assumption that content creation somehow equates to experience. The more a person creates content relating to a concept, the more he/she is associated with that concept, hence the greater the indicator of experience (which may be roughly equated with expertise, etc.). So in principle, you can use e.g. Starmind technology to 'find an expert'.

Regards

Jonathan / UK


Re: Identify subject matter experts by information consumption? #expertise-location

Sam Yip
 

Thank you all for the great comments and insights. A lot of valuable insights and there are a few points I’d love to learn more about:  

 

  • How do you determine the granularity of the taxonomy, which will be used as topics? In general is it always better to have fine-grained terms for taxonomy e.g. “SharePoint data migration” (fine-grained) vs “Information management” (very broad).  Also how do you strike the balance of letting taxonomy evolve on its own (which may be pulled in different directions by different offices across different regions) vs having a closely monitored and centralised taxonomy (at the risk of not keeping up with evolution of expertise/knowledge)?
  • it makes a lot of sense to differentiate experts - expertise - experience. How do you capture experience, or even just familiarity of a process, short of having a full-blown CoP or Q&A forum which requires a coordinated effort? To illustrate by way of example, say I am a project manager at a healthcare corporation at its Chicago office, and have previously looked into the process of applying for patents in Norway. I have spent 40 hours gathering information & requirements before the project was put on hold, but my effort will still be useful for for someone in say London office who is looking to apply for patents in Norway. How do you transfer that? 

  • In your SME networks, is there usually an inherent bias for senior staff, because they have built up sufficient expertise on topics? 


Re: Identify subject matter experts by information consumption? #expertise-location

Jonathan Gordon-Till
 

Hi Sam

First, just to reiterate Dan's comment about 'expert' versus 'expertise'. In my organization we take this a step further and consider 'experience' as part of the same spectrum, on the basis that even a complete novice has valuable experience from which others can learn.

Regarding your key question: Not exactly the answer you wanted, but there is AI technology such as Starmind (starmind.ai) which develops a neural network of connections between 'concepts' and 'people' based on the digital content created by the people. So it's not looking at what documents they are reading, but only what they are creating - and making a broad assumption that content creation somehow equates to experience. The more a person creates content relating to a concept, the more he/she is associated with that concept, hence the greater the indicator of experience (which may be roughly equated with expertise, etc.). So in principle, you can use e.g. Starmind technology to 'find an expert'.

Regards

Jonathan / UK


Re: Identify subject matter experts by information consumption? #expertise-location

Stephen Bounds
 

Hi Sam,

I would recommend also looking into social network analysis, and being cognisant of the distinction between an "expert" and a "knowledge broker".

Someone may be a trusted referrer without necessarily being an expert, and vice versa. Both can be very useful but I think are qualitatively different concepts.

Cheers,
Stephen.

====================================
Stephen Bounds
Executive, Information Management
Cordelta
E: stephen.bounds@...
M: 0401 829 096
====================================
On 24/02/2021 12:11 am, Sam Yip wrote:

Hi all - I am curious to understand the process by which you would identify a subject matter expert within your organization. I am working on a computer science research on identifying experts by reference to their information consumption pattern -- essentially looking at the topics of what one would read/write, and use that as a proxy to determine if he is an expert**. For example, if someone keeps reading and writing about "5G automation" and "carrier aggregation" (from his emails, blogs, documents, presentations etc.) then he is potentially an expert on these topics. Is this a simplistic way to approach a nuanced task? Do you have other processes to determine if someone is an expert? 

Looking forward to your thoughts

**the research methodology here is to apply algorithms to retrieve information from different channels (along with who writes/reads what), and detect pre-defined topics from the body of information.


Re: Identify subject matter experts by information consumption? #expertise-location

Simon Denton
 

That's certainly an approach we use to identify potential SME's. We combine that with self assessment, peer reviews and actions by others.

For example, our graduate engineers are largely responsible for content creation but the SMEs are responsible for checking and approval of the content. An SME might not use a Topic with sufficient frequency to be detected but the value they bring as mentors, checkers and approvers is a key indicator.

Regards,

Simon


From: main@SIKM.groups.io <main@SIKM.groups.io> on behalf of Dan Ranta via groups.io <danieleranta@...>
Sent: Tuesday, February 23, 2021 2:51:55 PM
To: main@sikm.groups.io <main@sikm.groups.io>
Subject: Re: [SIKM] Identify subject matter experts by information consumption?
 
Hi Sam - the first point I want to share with you on this is that I have found it's important to use words carefully.  By that I mean that the word "expert" can be a tricky one.  I like to generally refer to employees having "expertise."  In many organizations, there is a special carve out category for an expert that has to do with official sanctioning from talent management / HR competency (really a process often between senior management and HR).  At GE, for example we had a very special category of expertise called Control Title Holders or CTHs.  I always considered these folks to be "experts" and it created a nice scenario where we could create a distinction between expert and expertise.  In general, it's very healthy for a KM program to define expertise and you also want to do so without creating any animosity between colleagues.  It's far easier to get massive uptake when you talk in terms of "expertise" and it's massive uptake and participation that you will want.  In summary, the word expertise is far softer and easier to promote.  Some other brief thoughts that deserve further expansion:

- Taxonomy is important to create topics and sub-topics for folks to select expertise
- Making your taxonomy look more and more like capabilities and competencies over time is challenging but essential to take it to the next level(s)
- KM is largely about processes (flows of knowledge) and having a large body of defined expertise is key to making knowledge flows of all types more precise and personalized...get the best answers...avoid collaborative overload...and much more
- Lastly, the only way to get to a large amount of expertise defined is to trust employees to define their own expertise; count on emotional intelligence to ensure completeness and accuracy of defining expertise

There is so much more - but I hope this helps.

Dan 

On Tue, Feb 23, 2021 at 8:11 AM Sam Yip <sam@...> wrote:
Hi all - I am curious to understand the process by which you would identify a subject matter expert within your organization. I am working on a computer science research on identifying experts by reference to their information consumption pattern -- essentially looking at the topics of what one would read/write, and use that as a proxy to determine if he is an expert**. For example, if someone keeps reading and writing about "5G automation" and "carrier aggregation" (from his emails, blogs, documents, presentations etc.) then he is potentially an expert on these topics. Is this a simplistic way to approach a nuanced task? Do you have other processes to determine if someone is an expert? 

Looking forward to your thoughts

**the research methodology here is to apply algorithms to retrieve information from different channels (along with who writes/reads what), and detect pre-defined topics from the body of information.



--
Daniel Ranta
Mobile:  603 384 3308


Re: Identify subject matter experts by information consumption? #expertise-location

Dan Ranta
 

Hi Sam - the first point I want to share with you on this is that I have found it's important to use words carefully.  By that I mean that the word "expert" can be a tricky one.  I like to generally refer to employees having "expertise."  In many organizations, there is a special carve out category for an expert that has to do with official sanctioning from talent management / HR competency (really a process often between senior management and HR).  At GE, for example we had a very special category of expertise called Control Title Holders or CTHs.  I always considered these folks to be "experts" and it created a nice scenario where we could create a distinction between expert and expertise.  In general, it's very healthy for a KM program to define expertise and you also want to do so without creating any animosity between colleagues.  It's far easier to get massive uptake when you talk in terms of "expertise" and it's massive uptake and participation that you will want.  In summary, the word expertise is far softer and easier to promote.  Some other brief thoughts that deserve further expansion:

- Taxonomy is important to create topics and sub-topics for folks to select expertise
- Making your taxonomy look more and more like capabilities and competencies over time is challenging but essential to take it to the next level(s)
- KM is largely about processes (flows of knowledge) and having a large body of defined expertise is key to making knowledge flows of all types more precise and personalized...get the best answers...avoid collaborative overload...and much more
- Lastly, the only way to get to a large amount of expertise defined is to trust employees to define their own expertise; count on emotional intelligence to ensure completeness and accuracy of defining expertise

There is so much more - but I hope this helps.

Dan 

On Tue, Feb 23, 2021 at 8:11 AM Sam Yip <sam@...> wrote:
Hi all - I am curious to understand the process by which you would identify a subject matter expert within your organization. I am working on a computer science research on identifying experts by reference to their information consumption pattern -- essentially looking at the topics of what one would read/write, and use that as a proxy to determine if he is an expert**. For example, if someone keeps reading and writing about "5G automation" and "carrier aggregation" (from his emails, blogs, documents, presentations etc.) then he is potentially an expert on these topics. Is this a simplistic way to approach a nuanced task? Do you have other processes to determine if someone is an expert? 

Looking forward to your thoughts

**the research methodology here is to apply algorithms to retrieve information from different channels (along with who writes/reads what), and detect pre-defined topics from the body of information.



--
Daniel Ranta
Mobile:  603 384 3308


Re: Identify subject matter experts by information consumption? #expertise-location

David Graffagna
 

Hi Sam ... a while ago I asked a question about establishing an SME Network and got some great input from the group. Some of this exchange may be of help. https://sikm.groups.io/g/main/message/6673


Identify subject matter experts by information consumption? #expertise-location

Sam Yip
 

Hi all - I am curious to understand the process by which you would identify a subject matter expert within your organization. I am working on a computer science research on identifying experts by reference to their information consumption pattern -- essentially looking at the topics of what one would read/write, and use that as a proxy to determine if he is an expert**. For example, if someone keeps reading and writing about "5G automation" and "carrier aggregation" (from his emails, blogs, documents, presentations etc.) then he is potentially an expert on these topics. Is this a simplistic way to approach a nuanced task? Do you have other processes to determine if someone is an expert? 

Looking forward to your thoughts

**the research methodology here is to apply algorithms to retrieve information from different channels (along with who writes/reads what), and detect pre-defined topics from the body of information.


Community Manager Opening with KPMG #jobs

Padraig Gibbons
 

Hi All,

KPMG is looking for an experienced community manager to support an internal program to enable large scale global virtual communities, both technical and business focussed in nature. Location is very flexible with a preference to EST and CET timezones.

Canada listing - Community Manager, Global Collaboration & Knowledge in Toronto, Canada | KPMG
UK listing - Vacancies (kpmgcareers.co.uk) 
US listing - https://us-jobs.kpmg.com/careers/JobDetail?jobId=53475

Any questions please feel free to get in contact.

Padraig.


Intranet and Digital Workplace Awards are open for entries #awards

James Robertson
 

Hi all,

Just a quick note that the global 2021 Intranet and Digital Workplace Awards are open for entries, with submissions closing on March 26:

https://www.steptwo.com.au/iia/enter/

We've had some great KM-related winners in the past, including:

  • STEM learning library -- NSW Dept of Education (2020)
  • Managing knowledge through an intranet -- Domodedovo Moscow Airport (2019)
  • Redesigning a collection of market knowledge -- IBM (2018)
  • Supporting site inspectors out in the field -- COWI (2017)
  • Driving efficiency and saving time for police -- Avon & Somerset Police (2017)
  • Creating a pinboard for the enterprise -- Accenture (2016)
  • Improving access to projects and knowledge -- GHD (2016)
  • Launching a topic-based intranet -- Philips (2016)
  • ... to name just a few recent winners

If you've done something great, we'd love to give you a trophy! :-)

(Drop a line to awards@... if you'd like some feedback on what to enter, and how to best position it.)

Cheers,
James

--
Step Two James Robertson
Founder and Managing Director | Step Two
Ph: +61 2 9319 7901 | M: +61 416 054 213
www.steptwo.com.au


February 2021 SIKM Call: Nirmala Palaniappan - Tips & Tricks for Your Lessons Learned Program #monthly-call #lessons-learned

Stan Garfield
 
Edited

Today we held our 186th monthly call. Thanks to Nirmala for presenting, to those who asked questions and made comments, and to all those who attended. Please continue the discussion here by replying to this thread. Here are the details of the call.
Group Chat

[2/16/2021 10:56:47 AM] Sundarraj: Hi all

[2/16/2021 10:57:41 AM] Stan Garfield: Slides

[2/16/2021 10:57:41 AM] Stan Garfield: Profile of Nirmala

[2/16/2021 11:15:39 AM] Stan Garfield: Recent SIKM thread on lessons learned

[2/16/2021 11:15:39 AM] Stan Garfield: Peer assist on lessons learned

[2/16/2021 11:22:06 AM] Stan Garfield: Lessons learned process

[2/16/2021 11:22:06 AM] Stan Garfield: Proven practices for lessons learned

[2/16/2021 11:23:37 AM] Andrew Trickett: Nirmala was it 5 fingers methodology?

[2/16/2021 11:23:37 AM] Andrew Trickett: Thank you

[2/16/2021 11:29:30 AM] Barbara FIllip: There is often a perception that "lessons learned" are about failures and "best practices" are about successes.  That perception needs to be corrected often.

[2/16/2021 11:29:59 AM] Joitske: What is the incentive for people to invest time in lessons learned?

[2/16/2021 11:30:57 AM] Bob Farricker: We use the phrase "Things that could have gone better" to limit negativity

[2/16/2021 11:31:27 AM] Katelyn Bryant-Comstock: How do you avoid the lessons learned database becoming "yet another database"?

[2/16/2021 11:35:22 AM] Ken Wiggins: find individuals don't know what "lessons are".  They wait until the end of projects for others to contribute to what they think lessons may be

[2/16/2021 11:37:08 AM] Andrew Trickett: Stan can I pitch in on Ken’s point

[2/16/2021 11:38:12 AM] Ninez Piezas-Jerbi: what is the typical challenge of having/investing in a lessons learned database?

[2/16/2021 11:39:13 AM] Ken Wiggins: May I answer Andrew's points?

[2/16/2021 11:39:13 AM] Ken Wiggins: Much appreciated, thank you Andrew

[2/16/2021 11:44:02 AM] Ninez Piezas-Jerbi: thank you!

[2/16/2021 11:44:46 AM] Eugene Victorov: Any experience on reporting lessons learned ROI? In my experience - only as amount of risk mitigated in terms of money.

[2/16/2021 11:44:46 AM] Eugene Victorov: thank you!

[2/16/2021 11:50:08 AM] Bob Farricker: Thanks. Great topic and presentation

[2/16/2021 11:50:15 AM] Barbara FIllip: Thank you.

[2/16/2021 11:50:23 AM] Ken Wiggins: Great session, thanks everyone

[2/16/2021 11:50:24 AM] Stephen Hall: Thank you

[2/16/2021 11:50:28 AM] Joitske: thanks!


Re: February 2021 SIKM Call: Nirmala Palaniappan - Tips & Tricks for Your Lessons Learned Program #monthly-call #lessons-learned

Nirmala Palaniappan
 

Hi All,

Here’s the link to the article I referred to, during the session

Nirmala

On Tue, 16 Feb 2021 at 9:30 PM, main@SIKM.groups.io Calendar <noreply@groups.io> wrote:

SIKM Leaders Community Monthly Call

When:
Tuesday, 16 February 2021
11:00am to 12:00pm
(GMT-05:00) America/New York

Where:
https://sikm.groups.io/g/main

Organizer:
stangarfield@...

Description:
We hold monthly conference calls on the third Tuesday every month at 11 am ET:

  • Schedule of future calls
  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the phone icon and then choose your audio preference. If you don't, you will be unable to hear and speak.
  • If you have problems connecting, call customer service at 844-844-1322.Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site
  • Slides - There is no live screen sharing - you follow along by advancing the slides yourself.

--
"The faithful see the invisible, believe the incredible and then receive the impossible" - Anonymous


Re: KM and Product Management question

Elizabeth Winter
 

Many thanks, Nick—this is exactly what I’ve been looking for!

 

Appreciate your taking the time to share!

Lizzi

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Nick Milton via groups.io
Sent: Thursday, February 11, 2021 5:49 AM
To: main@SIKM.groups.io
Subject: Re: [SIKM] KM and Product Management question

 

Hi Elizabeth

 

Some thoughts here

http://www.nickmilton.com/2020/03/10-principles-for-km-in-product.html

http://www.nickmilton.com/2020/02/product-life-cycle-knowledge-management.html

http://www.nickmilton.com/2020/06/4-flavours-of-km-which-one-do-you-work.html

 

Also I can recommend the book “Knowledge based product development – a practical guide” by Bob Melvin

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Elizabeth Winter
Sent: 11 February 2021 03:45
To: sikm@groups.io
Subject: [SIKM] KM and Product Management question

 

Hi, KM Colleagues—

 

I'm reaching out to see if/how any of you have best practices to share around interactions between KM and Product Management. We're in the midst of an agile transformation, and I'm looking for ways to make the need for connection between the work explicit, and how KM practices (like metadata tagging/retagging) can become more agile and nimble. My goals are to educate my colleagues on good KM practices (I'm a one-person shop) while at the same time adapting KM and adding value in our new ways of working.

 

Any resources or best practices you can recommend? How to we make KM more agile?

 

Many thanks!

Lizzi

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 

 



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February 2021 SIKM Call: Nirmala Palaniappan - Tips & Tricks for Your Lessons Learned Program #monthly-call #lessons-learned

Stan Garfield
 
Edited

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EST.

  • February 16, 2021 SIKM Call: Nirmala Palaniappan - Tips & Tricks for Your Lessons Learned Program
  • Slides
  • For online chat, use the group chat in FreeConferenceCall.com.

SIKM Leaders Community Monthly Call

  • When: Tuesday, February 16, 2021, 11:00 AM-12:00 PM Eastern Standard Time
  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield
    - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the phone icon and then choose your audio preference.
  • If you have problems connecting, call customer service at 844-844-1322.
  • Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site 
  • Slides - There is no live screen sharing - you follow along by advancing the slides yourself.
  • Previous Calls
  • Future Calls
  • Calendar


Re: KM Jobs Panel: Recruiting and Applying #jobs

Patrick Lambe
 

Thanks Nuria!

P

Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com


On 12 Feb 2021, at 6:19 PM, Nuria Lupón Sanz <nulusanz@...> wrote:

Hi Patrick and all
 
I would like to share with you some of the KM Jobs I found last years. I liked to compare what was required in US and in Europe, because KM roles are not popular in Europe, specially in Spain.
Although the descriptions of the roles are widely open (develop strategy, policies, define solutions, analyse effectiveness…), my personal experience during the job  interviews is that those companies hiring KM experts are looking for someone to develop a previously defined aspect or even to make a proposal (as a requirement to be consider a candidate) without knowing anything about the company.
 
I hope these exemples helps you.
 
Regards
 
Nuria Lupon
 
 
De: Patrick Lambe
Enviado: miércoles, 10 de febrero de 2021 8:37
Para: main@SIKM.groups.io
Asunto: [SIKM] KM Jobs Panel: Recruiting and Applying
 
Dear Colleagues
 
ISKO Singapore is a network of Knowledge Management and Knowledge Organisation practitioners in Singapore (www.iskosg.org). We meet monthly to discuss different topics in KM and KO of interest to our members. Since last year we have been meeting virtually, and have no admission fees, so you are welcome to register for our events if your schedules permit, and our event materials/ recordings are freely available at http://www.iskosg.org/event-materials.html
 
In May we are planning to run a session on KM Jobs looking at the two aspects: how to recruit to KM roles, and how to apply for them. As raw material we’re gathering examples of good and bad recruitment ads. We are gathering examples from Singapore, but it would be great if to have international examples as well. Feel free to send me examples on list or privately off-lists and let me know if you’d like us to de-identify the ads.
 
Our initial list of questions for the panel is:
 
1. When is a "KM role" not a KM role?
2. What should be the distinguishing features  of knowledge management job roles?
3. What are some examples of good job descriptions and bad job descriptions?
4. What does it tell you and what should you do if faced with a weak job description in KM?
5. How should you present yourself and your experience when you are going for a KM role?
6. What should you look for in a prospective KM employer?
7. If you find out that an advertised "KM role" is really primarily about something else (e.g. IT, records management) how should you deal with this?
8. What are the questions employers should ask of candidates in KM, and what are the questions candidates should ask prospective employers?
 
Many thanks!
 
Patrick
 

 
<5B05CAB8CAED4198990826AF92BDDB1E.png><msf-position.docx><KMposition-SPA.docx><KM-positions.docx>


Re: February 18 KM4Dev Knowledge Cafe on Peer Assistance and Support #peer-assist #webinar

Priyadarshini Banati
 

Great, thank you Nancy.
Warmly,
Priya

On Sat, 13 Feb 2021, 15:11 Nancy White, <nancy.white@...> wrote:
Bria, it will be recorded, however there are extensive breakout session elements so it may lack a little coherence in that sense. The cam for dead community always cleans up their recording artifacts and post them about 1 to 2 weeks after the event. It's one of the benefits of being part of the community!

On Sat, Feb 13, 2021, 4:12 AM Priyadarshini Banati <priyabanati@...> wrote:
Hi,
Will this session be recorded?
Warmly,
Priya

On Fri, 12 Feb 2021, 16:29 Nancy White, <nancy.white@...> wrote:
Passing this along from a sister community! Kate Pugh will be joining me in the mischief. A key idea we are bringing to the table is discerning when we are worshipping at the altar of expertise and the expense of tapping true peer to peer knowledge, and the role of dialogic versus content centric peer assistance process options. I've written a rambly introduction blog post here: https://fullcirc.com/2021/02/09/virtual-peer-assistance-mutual-support-moip11/ (It REALLY needs editing and improvement, but if I don't hit "send" at some point, nothing happens!!) 

Waving
Nancy W

Dear KM4Dev colleagues

KM4Dev, is holding its 13th monthly knowledge cafe next week. On 18 February at 16.00-17.30 CET, we will be Bringing peer assists online: let’s do it! featuring Nancy White and Katrina Pugh, facilitated by Jorge Chavez-Tafur. Using practices informed by Liberating Structures, we will first examine the benefits and challenges of peer assistance methods using the User experience fishbowl which, unlike more typical fishbowls, includes a breakout process where the members of the “bowl” generate solutions and useful questions for the “fish.” This will provide some exposition on the topic. Then we will switch to Troika consulting where it only takes three people to provide valuable peer assist -- and recognizes that even people without shared context or experience may have useful insights. Finally, we will generate our insights and lessons learned with a chat based What? So what? Now what?

Register for the knowledge cafe here: https://us02web.zoom.us/meeting/register/tZUtc-2rrDkoGdTFdV0UmiQR5eoDcup5UG3S

For those of you who might have been irregular visitors to the KM4Dev discussion list in the past, I also wanted to inform you that the KM4Dev discussion list migrated in December and can now be found here: https://dgroups.io/g/km4dev/ You are, of course, welcome to join us there!

Kind regards, on behalf of the KM4Dev core group
Sarah

Sarah Cummings

Visit Knowledge Management for Development at: http://www.km4dev.org/?xg_source=msg_mes_network


Re: February 18 KM4Dev Knowledge Cafe on Peer Assistance and Support #peer-assist #webinar

Nancy White
 

Bria, it will be recorded, however there are extensive breakout session elements so it may lack a little coherence in that sense. The cam for dead community always cleans up their recording artifacts and post them about 1 to 2 weeks after the event. It's one of the benefits of being part of the community!


On Sat, Feb 13, 2021, 4:12 AM Priyadarshini Banati <priyabanati@...> wrote:
Hi,
Will this session be recorded?
Warmly,
Priya

On Fri, 12 Feb 2021, 16:29 Nancy White, <nancy.white@...> wrote:
Passing this along from a sister community! Kate Pugh will be joining me in the mischief. A key idea we are bringing to the table is discerning when we are worshipping at the altar of expertise and the expense of tapping true peer to peer knowledge, and the role of dialogic versus content centric peer assistance process options. I've written a rambly introduction blog post here: https://fullcirc.com/2021/02/09/virtual-peer-assistance-mutual-support-moip11/ (It REALLY needs editing and improvement, but if I don't hit "send" at some point, nothing happens!!) 

Waving
Nancy W

Dear KM4Dev colleagues

KM4Dev, is holding its 13th monthly knowledge cafe next week. On 18 February at 16.00-17.30 CET, we will be Bringing peer assists online: let’s do it! featuring Nancy White and Katrina Pugh, facilitated by Jorge Chavez-Tafur. Using practices informed by Liberating Structures, we will first examine the benefits and challenges of peer assistance methods using the User experience fishbowl which, unlike more typical fishbowls, includes a breakout process where the members of the “bowl” generate solutions and useful questions for the “fish.” This will provide some exposition on the topic. Then we will switch to Troika consulting where it only takes three people to provide valuable peer assist -- and recognizes that even people without shared context or experience may have useful insights. Finally, we will generate our insights and lessons learned with a chat based What? So what? Now what?

Register for the knowledge cafe here: https://us02web.zoom.us/meeting/register/tZUtc-2rrDkoGdTFdV0UmiQR5eoDcup5UG3S

For those of you who might have been irregular visitors to the KM4Dev discussion list in the past, I also wanted to inform you that the KM4Dev discussion list migrated in December and can now be found here: https://dgroups.io/g/km4dev/ You are, of course, welcome to join us there!

Kind regards, on behalf of the KM4Dev core group
Sarah

Sarah Cummings

Visit Knowledge Management for Development at: http://www.km4dev.org/?xg_source=msg_mes_network


Re: February 18 KM4Dev Knowledge Cafe on Peer Assistance and Support #peer-assist #webinar

Priyadarshini Banati
 

Hi,
Will this session be recorded?
Warmly,
Priya

On Fri, 12 Feb 2021, 16:29 Nancy White, <nancy.white@...> wrote:
Passing this along from a sister community! Kate Pugh will be joining me in the mischief. A key idea we are bringing to the table is discerning when we are worshipping at the altar of expertise and the expense of tapping true peer to peer knowledge, and the role of dialogic versus content centric peer assistance process options. I've written a rambly introduction blog post here: https://fullcirc.com/2021/02/09/virtual-peer-assistance-mutual-support-moip11/ (It REALLY needs editing and improvement, but if I don't hit "send" at some point, nothing happens!!) 

Waving
Nancy W

Dear KM4Dev colleagues

KM4Dev, is holding its 13th monthly knowledge cafe next week. On 18 February at 16.00-17.30 CET, we will be Bringing peer assists online: let’s do it! featuring Nancy White and Katrina Pugh, facilitated by Jorge Chavez-Tafur. Using practices informed by Liberating Structures, we will first examine the benefits and challenges of peer assistance methods using the User experience fishbowl which, unlike more typical fishbowls, includes a breakout process where the members of the “bowl” generate solutions and useful questions for the “fish.” This will provide some exposition on the topic. Then we will switch to Troika consulting where it only takes three people to provide valuable peer assist -- and recognizes that even people without shared context or experience may have useful insights. Finally, we will generate our insights and lessons learned with a chat based What? So what? Now what?

Register for the knowledge cafe here: https://us02web.zoom.us/meeting/register/tZUtc-2rrDkoGdTFdV0UmiQR5eoDcup5UG3S

For those of you who might have been irregular visitors to the KM4Dev discussion list in the past, I also wanted to inform you that the KM4Dev discussion list migrated in December and can now be found here: https://dgroups.io/g/km4dev/ You are, of course, welcome to join us there!

Kind regards, on behalf of the KM4Dev core group
Sarah

Sarah Cummings

Visit Knowledge Management for Development at: http://www.km4dev.org/?xg_source=msg_mes_network

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