Date   

Re: Knowledge Management Maturity Baseline #maturity #institutionalization

Gordon Vala-Webb
 

@Jonathan 

Thanks for the encouragement.

I must say, the combination of pseudoscience and maturity models plus low caffeine is not a happy one.

G
--
Gordon Vala-Webb
Building Smarter Organizations
How to lead your zombie organization back to life


Re: Knowledge Management Maturity Baseline #maturity #institutionalization

Jonathan Norman
 

Hahaha, thanks Gordon, you’ve made my day. Hurrah for your grumpiness!

 

BR

 

Jonathan

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Gordon Vala-Webb via groups.io
Sent: 13 April 2021 13:40
To: main@SIKM.groups.io
Subject: Re: [SIKM] Knowledge Management Maturity Baseline #guidelines #institutionalization #maturity

 

I have looked at the report in detail - but the methodology looks pretty suspect to me.

1) Survey size: They surveyed only 1,000 "employees." They don't report on the characteristics of the sample size, the population they are trying to measure (all employees everywhere?), and no mention of reliability / accuracy. So I would argue you can't make use of any of their numbers as representative of anything.

2) Survey structure: Their understanding of KM seems to be lacking - or they have a particular approach in mind that they want to further. For example - they asked if people would "prefer to work for an organization where employees share their unique work knowledge with each other." Maybe that unique knowledge is wrong / outmoded? Maybe that knowledge shouldn't be shared but baked in to the work process? Maybe there is other, better, knowledge to be had - that this 'unique' knowledge is simply the tip of the iceberg.

Feeling a bit grumpy (obviously) - so off for another coffee.
--
Gordon Vala-Webb
Building Smarter Organizations
How to lead your zombie organization back to life


Re: Knowledge Management Maturity Baseline #maturity #institutionalization

Cindy Young
 

Coffee is an excellent idea everyday!  :-)


On Tue, Apr 13, 2021 at 8:40 AM Gordon Vala-Webb <gvalawebb@...> wrote:
I have looked at the report in detail - but the methodology looks pretty suspect to me.

1) Survey size: They surveyed only 1,000 "employees." They don't report on the characteristics of the sample size, the population they are trying to measure (all employees everywhere?), and no mention of reliability / accuracy. So I would argue you can't make use of any of their numbers as representative of anything.

2) Survey structure: Their understanding of KM seems to be lacking - or they have a particular approach in mind that they want to further. For example - they asked if people would "prefer to work for an organization where employees share their unique work knowledge with each other." Maybe that unique knowledge is wrong / outmoded? Maybe that knowledge shouldn't be shared but baked in to the work process? Maybe there is other, better, knowledge to be had - that this 'unique' knowledge is simply the tip of the iceberg.

Feeling a bit grumpy (obviously) - so off for another coffee.
--
Gordon Vala-Webb
Building Smarter Organizations
How to lead your zombie organization back to life




Re: Knowledge Management Maturity Baseline #maturity #institutionalization

Gordon Vala-Webb
 

I have looked at the report in detail - but the methodology looks pretty suspect to me.

1) Survey size: They surveyed only 1,000 "employees." They don't report on the characteristics of the sample size, the population they are trying to measure (all employees everywhere?), and no mention of reliability / accuracy. So I would argue you can't make use of any of their numbers as representative of anything.

2) Survey structure: Their understanding of KM seems to be lacking - or they have a particular approach in mind that they want to further. For example - they asked if people would "prefer to work for an organization where employees share their unique work knowledge with each other." Maybe that unique knowledge is wrong / outmoded? Maybe that knowledge shouldn't be shared but baked in to the work process? Maybe there is other, better, knowledge to be had - that this 'unique' knowledge is simply the tip of the iceberg.

Feeling a bit grumpy (obviously) - so off for another coffee.
--
Gordon Vala-Webb
Building Smarter Organizations
How to lead your zombie organization back to life


Re: Knowledge Management Maturity Baseline #maturity #institutionalization

Chris Collison
 

Hi Jonathan,

Interesting report.  I am more persuaded by value created from accelerated onboarding than the piecemeal consolidation of hours (the 5.3 hours don’t all come in a convenient lump!).  I think people generally things to do in the ‘waiting time’ – some of which is productive, and some of which is a distraction which is good for wellbeing.

 

On the maturity model front, my advice would be to gather some examples (Straits Knowledge, APQC, UK Gov, other examples etc) and use them as references/sources in a workshop where your stakeholders build their own.  That way they get to contextualise the facets of KM most relevant to their organisation.  The ‘what does good really look like?’ conversations which arise from the process pay a huge engagement dividend, and it gets you over the passive resistance response of “oh but that model doesn’t quite fit us…’

 

Kind regards,

Chris

 

From: <main@SIKM.groups.io> on behalf of Jonathan Norman <jonathan.norman@...>
Reply to: "main@SIKM.groups.io" <main@SIKM.groups.io>
Date: Tuesday, 13 April 2021 at 13:15
To: "main@SIKM.groups.io" <main@SIKM.groups.io>
Subject: [SIKM] Knowledge Management Maturity Baseline #guidelines #institutionalization #maturity

 

I saw this intriguing piece of research - which was published a year or two ago: Inefficient Knowledge Sharing Costs Businesses $47 Million Annually (panopto.com) and I wondered whether anyone has come across any kind of KM maturity baseline for teams and organizations? Any advice or links gratefully received. Jonathan


Re: Knowledge Management Maturity Baseline #maturity #institutionalization

Cindy Young
 

Jonathan,

That was such a great study and I've used it in my TEDx talk along with the Gallup report in 2017 for Workplace Productivity.  APQC has a great KMMM.

Regards,


Knowledge Management Maturity Baseline #maturity #institutionalization

Jonathan Norman
 

I saw this intriguing piece of research - which was published a year or two ago: Inefficient Knowledge Sharing Costs Businesses $47 Million Annually (panopto.com) and I wondered whether anyone has come across any kind of KM maturity baseline for teams and organizations? Any advice or links gratefully received. Jonathan


Re: Comms and messaging plan/approach for KM team #communications

Vandana Wadhawan
 

Hi Nikhil,

Thank you, would you be able to share more details measuring perception? Also, i would like to see a sample of email comms that you wrote about, if oyu caan share that. 

Thanks,
--
Vandana W


Re: Comms and messaging plan/approach for KM team #communications

Vandana Wadhawan
 

Hi Dan,

Thank you for this. I would like to receive the template please.
--
Vandana W


Re: "Dumbing Down a Resume"? plus bonus podcast announcement #podcast #jobs

Patrick Lambe
 

Tom: this is a great short guide Tom, thank you for sharing it. Would you object to me linking to it on our resources page when we host our ISKO Singapore Jobs Panel in May? (www.iskosg.org)

P

Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com


On 13 Apr 2021, at 12:11 PM, Tom Short <tshortconsulting@...> wrote:

Great, Nana. Let me know how you like it. And feel free to ask if you have any questions. Good luck. 
--
-Tom
--

Tom Short Consulting
TSC
+1 415 300 7457

All of my previous SIKM Posts



Re: "Dumbing Down a Resume"? plus bonus podcast announcement #podcast #jobs

 

Great, Nana. Let me know how you like it. And feel free to ask if you have any questions. Good luck. 
--
-Tom
--

Tom Short Consulting
TSC
+1 415 300 7457

All of my previous SIKM Posts


Re: Interview Questions for International Project Professional #survey

Wajeeha Samar
 
Edited

Yes, you can send me at wajeehahussain42@...

I shall be very thankful to you.

Best Regards
-Wajeeha


Impact of remote work on knowledge transfer #remote-work #knowledge-transfer #knowledge-sharing

Mareike
 

Hello everyone,

I'm studying technical economics at the university of applied science and am currently working on my master thesis. Within the thesis I’d like to asses possible impact of remote work on knowledge transfer, especially on tacit knowledge. Is there any recommendation on literature, papers, cases studies regarding this topic? 


Your answer is very much appreciated 

Best regards,

Mareike


Re: Interview Questions for International Project Professional #survey

Jim Lee
 

My apologies for the late response; I only saw this after the weekend. If you still want a response, I will send to you privately. I have worked with Saudi Aramco, Saudia Aramco Mobile Refinery, and IRENA in the Middle East, Petrobras in Brazil, and Ecopetrol in Columbia.

 

Non energy organizations have included Singapore Armed Forces, Carmeuse, Network Rail, and Vale.

 

Regards,

Jim

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Wajeeha Samar
Sent: Saturday, April 10, 2021 5:24 PM
To: main@SIKM.groups.io
Subject: Re: [SIKM] Interview Questions for International Project Professional

 

I'm studying Energy Engineering at SAVONIA University of Applied Sciences, Finland. The teacher has given a task "interview with international project professional." So I'm looking for a project professional If anyone who has international project experience ( from any field) please answers these question because I have to submit these question's answer by tomorrow evening.

I will share these answers just with my teacher.

Kind Regards
WAjeeha


Re: "Dumbing Down a Resume"? plus bonus podcast announcement #podcast #jobs

Nana Mgbechikwere Nwachukwu
 

Hello Abbe,

I’m checking to see replies on the resume question as I’ll need that too. I’m very interested in the podcast. I look forward to more information on it.


Thanks Tom, I’ll be looking at the guide for help. 
--
Nana Mgbechikwere Nwachukwu
KM and Comms Advisor 
nana.nwachukwu@...
nana.nwachukwu@...


Re: "Dumbing Down a Resume"? plus bonus podcast announcement #podcast #jobs

Ginetta Gueli
 

Dear Abbe,
great to have you onboard on our Because You Need to Know - Talk Show! :-)

All the best,
Ginetta on behalf of the team (Edwin K. Morris and Monica Danese Perrin)
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: Interview Questions for International Project Professional #survey

Wajeeha Samar
 

I'm studying Energy Engineering at SAVONIA University of Applied Sciences, Finland. The teacher has given a task "interview with international project professional." So I'm looking for a project professional If anyone who has international project experience ( from any field) please answers these question because I have to submit these question's answer by tomorrow evening.

I will share these answers just with my teacher.

Kind Regards
WAjeeha


Re: World Bank examples? #case-studies

Ninez Piezas-Jerbi
 

Thank you, Steve! Will definitely check out your book!  

Best,
Ninez


On 10 Apr 2021, at 21:46, Steve Denning <steve@...> wrote:


Hi Ninez,

If you want to learn more about the origins of the World Bank's efforts in knowledge management in the period 1996-2000, you can find it in my book, "The Springboard" (2000), which tells that story in detail. It includes a number of examples of how governments were helped by sharing knowledge.

The book also shows how the conception of the knowledge management at the World Bank was external in focus from the outset. The goal was to enable the World Bank become more effective in helping its clients.

I left the World Bank in 2000. The World Bank has regrettably remained fairly bureaucratic, and as in many large firms, knowledge management has been bureaucratized and has often been corrupted into a set of internal information sharing activities.

That's one reason why my work hsd moved on to deal with the more central problem of why so many big organizations are still being run as bureaucracies, when we know how to do so much better. If you want to follow this line of inquiry, you can find it in my book, The Age of Agile (HarperCollins, 2018) and in my Forbes column, https://www.forbes.com/sites/stevedenning/ where there are many articles on this subject.

I hope that's helpful.

Steve Denning
The Age of Agile featured in The Economist
The Age of Agile in the Financial Times 


On Sat, Apr 10, 2021 at 1:25 PM Ninez Piezas-Jerbi <npjerbi@...> wrote:
Thank you, Ginetta! 
Best,
Ninez


On 10 Apr 2021, at 17:24, Ginetta Gueli via groups.io <ginetta.gueli=libero.it@groups.io> wrote:

Hi Ninez,
try to reach Davide Piga, who run The WBG CoP programme. He is a KM4Dev member (as you :-)) and you can write to him via KM4DEV dgroups.io, in case. He worked with Bruce Summers and Ray Eisenberg.

Hope it helps.
Kind regards,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: World Bank examples? #case-studies

Steve Denning
 

Hi Ninez,

If you want to learn more about the origins of the World Bank's efforts in knowledge management in the period 1996-2000, you can find it in my book, "The Springboard" (2000), which tells that story in detail. It includes a number of examples of how governments were helped by sharing knowledge.

The book also shows how the conception of the knowledge management at the World Bank was external in focus from the outset. The goal was to enable the World Bank become more effective in helping its clients.

I left the World Bank in 2000. The World Bank has regrettably remained fairly bureaucratic, and as in many large firms, knowledge management has been bureaucratized and has often been corrupted into a set of internal information sharing activities.

That's one reason why my work hsd moved on to deal with the more central problem of why so many big organizations are still being run as bureaucracies, when we know how to do so much better. If you want to follow this line of inquiry, you can find it in my book, The Age of Agile (HarperCollins, 2018) and in my Forbes column, https://www.forbes.com/sites/stevedenning/ where there are many articles on this subject.

I hope that's helpful.

Steve Denning
The Age of Agile featured in The Economist
The Age of Agile in the Financial Times 


On Sat, Apr 10, 2021 at 1:25 PM Ninez Piezas-Jerbi <npjerbi@...> wrote:
Thank you, Ginetta! 
Best,
Ninez


On 10 Apr 2021, at 17:24, Ginetta Gueli via groups.io <ginetta.gueli=libero.it@groups.io> wrote:

Hi Ninez,
try to reach Davide Piga, who run The WBG CoP programme. He is a KM4Dev member (as you :-)) and you can write to him via KM4DEV dgroups.io, in case. He worked with Bruce Summers and Ray Eisenberg.

Hope it helps.
Kind regards,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Interview Questions for International Project Professional #survey

Wajeeha Samar
 

My name is Wajeeha. I have been assigned the task to interview an International project professional. I'm sharing those questions below. Please answers these questions.

1.     What is your profession and where do Do you work?

2.     What is your educational background?

3.     How did you end up in your current position?

4.     How long experience do you have with international energy projects?

5.     What is your latest project and what can you tell us about it (country, size, scope etc.)?

6.     Do you still remember your first international project and can you tell us something about it (country, size, scope etc.)?

7.     What is your biggest project and can you tell us something about it (country, size, scope etc.)?

8.     What is your smallest project and can you tell us something about it (country, size, scope etc.)?

9.     What would your favorite project look like?

10.  What are the best parts of working in international projects?

11.  What are the downsides of working in international projects?

12.  How has the project work changed throughout the years?

13.  What, according to you, is an important skill for a project manager to succeed?

14.  What was the biggest challenge that you faced while working on a project?

15.  How do you ensure that your project is on schedule to meet the deadline?

16.  What three skills do you think are most important to be an effective project manager?

17.  What is a WBS Work breakdown structure and how does it help in preparing a good plan?

18.  You will be using Quality Assurance and Quality Control for ensuring the quality of the final deliverables. What’s the difference between them?

19.  How will you implement earned value management? What are EVM Earned Value Management and its use?

20.  How would you resolve a conflict between two or more team members?

21.  Where do you see yourself in five years’ time?

22.  What kind of people do you find it difficult to work with?

23.  What kinds of projects interest you the most? Why?

BR
Wajeeha

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