Date   

Re: Transitional Mentor Wanted #request #mentor

Stan Garfield
 

Andrea, welcome to the community!  Thanks for posting here.  Please let us know if you are able to find a mentor as a result of your post.

To the other community members, if you can offer to be an mentor to Andrea, that would be great.  This would be a good way to commemorate the 16th anniversary of the SIKM Leaders Community, which is today.


Webinar: Hashtag Activism - Wed 5 May 2021 #webinar #video

Matt Moore
 

Pamela Fransen-Taylor & Bhuva Narayan - Twitter, Hashtags & Ad Hoc Publics: https://youtu.be/OwD-wSCUD2Q
Tisha Dejmanee - #AboriginalLivesMatter - Race and Hashtag Activism on Instagram: https://youtu.be/Fe_azR3ZecI
Hashtag Activism in LGBTIQ Fan Communities - Natalie Krikowa: https://youtu.be/oCpdmpVlU-g

#HashtagActivism is the use of social media by participants in contemporary social and political debates. In this seminar, researchers explore some of the fundamental questions around the use of these media in the contexts of gender and national identity.
- How do participants use these media?
- How do they allow new forms of political expression?
- What are their limitations as communications tools in the political domain?

Dr Natalie Krikowa is a media scholar and practice-led researcher at the University of Technology Sydney. Her research discusses issues surrounding media representation and identity politics in screen studies, popular culture, and transmedia, with a feminist, Queer, and gender studies focus. She works as the Creative Director of Zenowa Productions, writing and producing queer female focused works including The Newtown Girls (2012) and All Our Lesbians Are Dead! (2017).

Dr Tisha Dejmanee is a Lecturer in Digital and Social Media at the University of Technology Sydney. Her research is in the field of feminist media studies, with a focus on contemporary feminist theory, food studies and digital platforms. Her work has been published in Television and New Media, Feminist Media Studies and International Journal of Communication.

Pamela Fransen-Taylor is an Information Management professional with over 20 years of experience in enterprise content management, and taught as a sessional academic in the Master of Digital Information Management programme at UTS. Pamela is a PhD Candidate in Digital Social Media at UTS researching hashtag activism, and her research interests include Social Media, Internet Activism, and Human Information Behaviours.

Bhuva Narayan is Associate Professor, Digital Social Media, at UTS, and is the Graduate Research Coordinator for the Faculty of Arts and Social Sciences. Bhuva’s background is in Library and Information Science, Digital Media Studies, and Communication, with additional expertise in Computer-Human Interaction and User Experience, and her research revolves around social justice issues.


Transitional Mentor Wanted #request #mentor

Andrea Richardson
 

Hi All,

My name is Andrea Richardson and I am an information professional transitioning from archives into the field of KM. I am looking forward to learning from the SIKM community and even though there are many aspects of archives that cross over to KM, I am hopeful to find someone who is available to mentor my transition efforts as I move into my new role as Knowledge Manager. Please reach out to me if you are interested in being my mentor or if you know someone who would be able to assist.

My LinkedIn profile is: https://www.linkedin.com/in/andrea-w-richardson/

All the best,
Andrea


Re: Measuring the impact of KM #value

Peter-Anthony Glick
 

On Wed, Nov 28, 2007 at 04:09 PM, Stan Garfield wrote:
KM would be well served if it abandoned its fight to differentiate itself from data and information and instead distinguished itself among data and information as a strategic piece of the broader, holistic approach of knowledge management.  
Absolutely agree and I would go even further that KM should distinguished itself as the best equipped community to successfully lead the cultural transformations needed to support digital transformations, by acknowledging that the effectiveness of KM relies on collaborative behaviours.

Stan, I would be interested to find out from Linda if Teradata's internal culture became more collaborative as a result of this KM programme.
 


Evolving collaboration plan/solution to KM strategy/implementation #engagement #case-studies #startup #innovation #collaboration

Sukhdeep Wasu
 

Hello fellow KMers! Hoping to pick on to your knowledge vaults and derive valuable insights 'specifically' for a government entity that I am currently engaged on.  They operate as a startup and have come in to existence about 1.5 years ago.  Therefore from a startup model/perspective, what relevant insights would you suggest, regarding any:

1.  KM best practices for startups.  I realize there are already a plethora of best practices out there (great ones shared by Stan, too).  However, this is with a zoom lens on startups.
2.  Overarching fun and innovative solution(s) (this entity is bold and happy to be a pilot to test or try out a new concept).  The products/information being produced by various groups for people to consume are: research papers, flyers, cartoon/animations, surveys, murals, podcasts and surveys amongst others.  The purpose is to disseminate these to various academicians, share publications or white papers.
3.  How would one make a solution 'sticky' whereby people get hooked to it? 

In summary: The idea is to first work towards a collaboration plan and implement a collaboration solution and later, retrofit (or plug) that in to the knowledge management strategy and implementation of it.   Agreed this isn't an ideal way to work back-to-front, they are more the tangible sorts and want to get a sense of and implement a usable solution for an imminent event coming up this November.  It's a T-minus approach and the clock is ticking on them, and therefore the need of the hour is a fun/innovative solution & one that gets people hooked on to.

I'd be super grateful to hear from the collective here!

Cheers,
Sukhy


Re: Measuring the impact of KM #value

Vandana Wadhawan
 

This is insightful, thank you for posting this. 
--
Vandana W


KM contact in the OECD? #request

Ninez Piezas-Jerbi
 

Hello all,

Hope you all had great weekends!

I was wondering if anyone in this community with any KM contacts at the OECD?
I would be so grateful.

best,
Ninez
World Trade Organization (WTO)


Re: How will conferences change post-COVID? #conferences #COVID-19

Patrick Lambe
 

Thank you Stan!

P

Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com


On 29 Apr 2021, at 10:57 PM, Stan Garfield <stangarfield@...> wrote:

Thanks to Patrick for starting this thread, to those who replied, and to Susan for leading the SIKM Symposium. Here is the parallel thread in KM4Dev.

Here are four conferences to consider attending and presenting at this year:
  1. SLA 2021 Annual Conference will be held virtually August 4-31.
  2. 2021 APQC Conference will be held in Houston October 4-8.
  3. 2021 SIKM Symposium will be held virtually during the week of October 18.  Susan will provide the exact dates later.
  4. KMWorld 2021 and its associated conferences will be held in Washington, DC November 15-18.


Re: How will conferences change post-COVID? #conferences #COVID-19

Patrick Lambe
 

Thank you very much Susan.

I liked your comment "There's something about sleeping in a different city for two days that makes it easier to disconnect and re-focus.”

I wonder if there are strategies to create opportunities for a "disconnect and refocus" step immediately prior to a virtual conference?

For example, short small group networking sessions involving participants and speakers/ convenors/ brokers, to share backgrounds and goals in attending the event? Has anybody tried anything in this area?

P

Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com


On 29 Apr 2021, at 7:16 PM, Susan Ostreicher <susan.ostreicher@...> wrote:

Patrick (and all who replied), thank you for this thread. 

First - this seems like a good place to mention there will be a free, virtual SIKM Symposium for this community in mid-October. Starting in 2009, this event was held locally in the US as the Midwest KM Symposium. It shifted online last May, and drew a much broader range of participants from all over the world. 

Staying online for at least another year will allow more people to join again. It also makes the "Midwest" title a bit meaningless, so we'll retire that name and instead use it as an opportunity to bring SIKM members together and perhaps also bring others into the community. I'll share more details and a save the date in this forum shortly. 

You talk about featured speakers vs. convenors and brokers. I love the idea of having more dialogue, and we hope to offer some different formats in the Symposium to encourage this. 

You also raise a lot of good points about the advantages of being online vs. in person. I agree there's still something about being physically present together that's hard to replicate online, and I think a lot of it is about attention and distraction. Yes, it's easy to drift off in a dark-paneled ballroom with a flickering screen. On the other hand, in a virtual meeting it's even easier to reply to email in another window, or even leave the meeting entirely to avoid joining a breakout room. There's something about sleeping in a different city for two days that makes it easier to disconnect and re-focus. I suppose I hope those opportunities come back, but that in between, we can also make better use of low-cost, tech-enabled ways to come together. 


Re: Working Out Loud Discussion / Peer Assist #peer-assist #webinar #WOL

Stan Garfield
 
Edited

Dennis plans to record the call.

Here is a calendar event for the session. To add it to your personal calendar, click on "Download Event" at the bottom.


SharePoint/KM Consultancy with ADRA International #jobs

Yemisi Songo-Williams
 

Dear Colleagues,

ADRA International is looking for a consultant to lead the update of our SharePoint-based intranet. The consultant will also ensure that relevant policies, standards and guidance around content management and site use are developed and in place.


More details on the assignment and application process are available here: adra.org/consultancy

The deadline for applying is May 28th 2021.


I’d truly appreciate your support in circulating this across your networks, and many thanks for your help. 

Yemisi

----

Yemisi Songo-Williams
Senior Advisor for Knowledge Management

ADRA International

Yemisi.Songo-Williams@...

Skype: yemisi.songowilliams.adra

www.ADRA.org


Re: Working Out Loud Discussion / Peer Assist #peer-assist #webinar #WOL

Dan Ranta
 

Hi Dennis - can you confirm you will be recording this session for folks who cannot make this time?

Thanks, Dan

On Thu, Apr 29, 2021 at 9:10 AM Stan Garfield <stangarfield@...> wrote:
Thanks to Dennis for hosting this session. John Stepper, Howie Cohen, and Bryce Williams will join Dennis as special guests, and I encourage everyone else who is interested in WOL to join the discussion on May 7.
 
Here is the thread that led to this event being scheduled.  See also other SIKM threads on WOL and other references to Working Out Loud.



--
Daniel Ranta
Mobile:  603 384 3308


Re: Working Out Loud Discussion / Peer Assist #peer-assist #webinar #WOL

Stan Garfield
 

Thanks to Dennis for hosting this session. John Stepper, Howie Cohen, and Bryce Williams will join Dennis as special guests, and I encourage everyone else who is interested in WOL to join the discussion on May 7.
 
Here is the thread that led to this event being scheduled.  See also other SIKM threads on WOL and other references to Working Out Loud.


Re: How will conferences change post-COVID? #conferences #COVID-19

Stan Garfield
 
Edited

Thanks to Patrick for starting this thread, to those who replied, and to Susan for leading the SIKM Symposium. Here is the parallel thread in KM4Dev.

Here are four conferences to consider attending and presenting at this year:
  1. SLA 2021 Annual Conference will be held virtually August 4-31.
  2. 2021 APQC Conference will be held in Houston October 4-8.
  3. 2021 SIKM Symposium will be held virtually during the week of October 18.  Susan will provide the exact dates later.
  4. KMWorld 2021 and its associated conferences will be held in Washington, DC November 15-18.


Re: How will conferences change post-COVID? #conferences #COVID-19

Susan Ostreicher
 

Patrick (and all who replied), thank you for this thread. 

First - this seems like a good place to mention there will be a free, virtual SIKM Symposium for this community in mid-October. Starting in 2009, this event was held locally in the US as the Midwest KM Symposium. It shifted online last May, and drew a much broader range of participants from all over the world. 

Staying online for at least another year will allow more people to join again. It also makes the "Midwest" title a bit meaningless, so we'll retire that name and instead use it as an opportunity to bring SIKM members together and perhaps also bring others into the community. I'll share more details and a save the date in this forum shortly. 

You talk about featured speakers vs. convenors and brokers. I love the idea of having more dialogue, and we hope to offer some different formats in the Symposium to encourage this. 

You also raise a lot of good points about the advantages of being online vs. in person. I agree there's still something about being physically present together that's hard to replicate online, and I think a lot of it is about attention and distraction. Yes, it's easy to drift off in a dark-paneled ballroom with a flickering screen. On the other hand, in a virtual meeting it's even easier to reply to email in another window, or even leave the meeting entirely to avoid joining a breakout room. There's something about sleeping in a different city for two days that makes it easier to disconnect and re-focus. I suppose I hope those opportunities come back, but that in between, we can also make better use of low-cost, tech-enabled ways to come together. 


Re: Network Mapping - Good practice & lessons learnt #mapping #SNA-ONA-VNA

Priyadarshini Banati
 

Thank you Ginetta. I look forward to listening to what you've shared.
warmly,
Priya

On Wed, Apr 28, 2021 at 10:46 AM Ginetta Gueli via groups.io <ginetta.gueli=libero.it@groups.io> wrote:
Hello Priya,
I have experience in Knowledge Mapping which, from my point of view, is the first step to do network mapping, even if many times I think they are the same thing or one is inside the other one. Anyway, I just made a public presentation on how I map knowledge in an unconventional way. Here you are if you want to listen it: https://www.linkedin.com/feed/update/urn:li:activity:6782214712839962625/

I am interested in the topic, a lot! And happy to be part of a "Peer Assist" event about it.

Looking forward to hearing from you and all.

Thank you and all the best,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: Define an engagement goal and success for a Knowledge Base #metrics #engagement

Stephen Bounds
 

Hi Vandana,

Thanks for that detail, that's really helpful. I know it would be lovely to give you a standard benchmark, but you really will do better if we can find a metric that drives the kinds of behaviours you want.

For any system or process, there are six basic things you can try to optimse:

  • fixed costs (ie baseline costs of staff, buildings, software platforms, etc)
  • incremental costs (ie cost per additional product)
  • cycle time (ie how long one item takes to produce)
  • throughput (ie how many products are being produced)
  • quality (ie accuracy, integrity, value)
  • excellence (ie delivering over and above expectations)

I'm guessing that cost isn't the primary driver, so let's focus on the other aspects. Will your Knowledge Base be successful merely if there are knowledge assets published? What if those assets were really poor quality? Or they weren't of interest to anyone?

Here are some ways to think about metrics within the constraints of the available data. To support optimisation for:

  • cycle time, you might seek a high number of downloads on the presumption that users who download data are doing so in order to support timely completion of their work
  • throughput, you might seek a high number of uploads as confirmation that the data scientists are productive in creating assets for the organisation to reuse
  • quality, you might examine the ratio of views to downloads on the basic assumption that data which is perceived as useful will get downloaded more often
  • excellence, you might simply monitor view number trends as a proxy for demonstrating that the KB is providing ongoing value to its audience

I'll be honest though; none of these are great metrics. They are pretty easily game-able so you'll need to trust that your teams genuinely want to succeed on their merits rather than by seeking to artificially inflate numbers. Of these, I'm most inclined to:

  • Monitor throughput trends (uploads) and aim for a steady-state target.
    What's reasonable will be context specific; how big is the team and do these knowledge assets take days or weeks to produce? Are they responding to specific client requests or just producing whatever research they feel is interesting?).

  • Seek a stable or upwards trend in view traffic every quarter as a proxy for excellence.
    This is pretty straightforward - if the system isn't delivering value to users overall, they'll stop using it.

You might also want to periodically examine quality of the various uploads to determine if there are products being created which aren't adding value and if so, engaging in a conversation about if they should be stopped or adapted to be more relevant. This would be more of a diagnostic than a metric though.

Cheers,
Stephen.

====================================
Stephen Bounds
Executive, Information Management
Cordelta
E: stephen.bounds@...
M: 0401 829 096
====================================
On 28/04/2021 9:54 pm, Vandana Wadhawan via groups.io wrote:

Hi Stephen, 
The aforementioned team is research heavy. They engage in data modelling activities, and performs drug-specific researches and are qualified data scientists. The KB is intended as a storefront to store all their knowledge assets. 

While I'm able to find out their monthly engagement (it's been only a month), I'm also supposed to propose an engagement goal to the team (a realistic percentage) that they could aspire to achieve in 2-4-6 months. 

Is there a standard benchmark that anyone has come across? i could workaround that benchmark and come up with something. 
--
VW


Call for speakers at 2021 SLA Virtual Conference #call-for #conferences

Liz Fite
 

Hello all!

The Special Libraries Association's (SLA) KM Community (aka the KMunity) is currently putting together a roster of speakers for the 2021 SLA Virtual Conference. We're hoping to add 2 more speakers to our live Interactive Education session, which will be held between Aug 11-13. Currently, the session is scheduled for 60 minutes-15 minutes per speaker with a q&a session at the end. The sessions are created with all levels of attendees in mind-from students to KM experts.  I've included a session description below:

Implementing a KM Strategy in a Time of Uncertainty

Implementing a KM strategy is already a feat in itself, so having to plan a KM strategy during a pandemic is a challenge that many of us are not prepared to tackle. Join us and hear from a panel of information professionals who will share their journey in developing their KM strategy, the challenges they have faced and any changes they had to make due to the pandemic, and their best practices and lessons learned that can help you develop an effective strategy.

We'd love to hear from the SIKM community on this panel! If this sounds like something you'd like to be a part of, have questions, or would like some more information before committing, please reach out to our session organizer Thérèse Mainville via email at therese.mainville@....

Thanks!


Re: Define an engagement goal and success for a Knowledge Base #metrics #engagement

Vandana Wadhawan
 
Edited

Hi Stephen, 
The aforementioned team is research heavy. They engage in data modelling activities, and performs drug-specific researches and are qualified data scientists. The KB is intended as a storefront for all of their knowledge assets. 

While I'm able to find out their monthly engagement (it's been only a month), I'm also supposed to propose an engagement goal to the team (a realistic percentage) that they could aspire to achieve in 2-4-6 months. 

Is there a standard benchmark that anyone has come across? i could workaround that benchmark and come up with something. 
--
VW


Re: Network Mapping - Good practice & lessons learnt #mapping #SNA-ONA-VNA

Ginetta Gueli
 
Edited

Hello Priya,
I have experience in Knowledge Mapping which, from my point of view, is the first step to do network mapping, even if many times I think they are the same thing or one is inside the other one. Anyway, I just made a public presentation on how I mapped knowledge in an unconventional way. Here you are if you want to listen it: https://www.linkedin.com/feed/update/urn:li:activity:6782214712839962625/

I am interested in the topic, a lot! And happy to be part of a "Peer Assist" event about it.

Looking forward to hearing from you and all.

Thank you and all the best,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager

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