Date   

Re: MS Teams Attendance Tracking and GDPR #tools

John Antill
 

For attendance the simplest one is to get the chat history in teams.
John Antill
M.S. KM
MCKM, CKS IA KT
Kent State MS KM Advisory Board Member
256-541-1229


On Thu, Jul 22, 2021 at 10:18 AM Kim Glover via groups.io <kim.glover=technipfmc.com@groups.io> wrote:
Hi all,

I wanted to take a moment to share my appreciation for this group. It is a rich resource and a perfect example of knowledge-sharing and collaboration, a "giant brain" full of KM knowledge, exploration, curiosity, innovation and lessons learned. Stan, your leadership in getting it started and keeping it going is nothing short of awesome. Thank you, Stan, and thank you to each person who shares here, either with a question that will benefit many of us when we see the answers pour in, an answer that sheds light on hot topics or a discovery we can all learn from. I am a quiet connoisseur of your brilliance, and will endeavor to contribute more.

And now, I have a specific question. Global Data Protection Regulations (GDPR) can sometimes prevent the use of certain features in tools, because the features collect 'personal data'. For those who are using Office 365 Teams, have any of you turned on the feature that allows the tracking of attendance, and if so, did you take any specific steps to ensure compliance with GDPR requirements? Any information you could share about how you made the decision to turn on this feature, how you deployed it and the change management approach would be appreciated. 

Once again, thank you to everyone. 

CAUTION: EXTERNAL SENDER Do not click any links, open any attachments, or REPLY to the message unless you trust the sender and know the content is safe.


Re: MS Teams Attendance Tracking and GDPR #tools

Sarah Emes
 

Your message of acknowledgement and appreciation for this group inspires me!  I'm thankful for Stan's leadership in sustaining this hive of knowledge and experience.  As I transition into new roles next year, in both my personal and professional life, I really want to stay connected and contribute where possible.

This Office 365 Teams question is huge for foreign-owned companies and I'm eager to read the discourse.   
All best to you and yours.  Stay safe!  


MS Teams Attendance Tracking and GDPR #tools

Kim Glover
 

Hi all,

I wanted to take a moment to share my appreciation for this group. It is a rich resource and a perfect example of knowledge-sharing and collaboration, a "giant brain" full of KM knowledge, exploration, curiosity, innovation and lessons learned. Stan, your leadership in getting it started and keeping it going is nothing short of awesome. Thank you, Stan, and thank you to each person who shares here, either with a question that will benefit many of us when we see the answers pour in, an answer that sheds light on hot topics or a discovery we can all learn from. I am a quiet connoisseur of your brilliance, and will endeavor to contribute more.

And now, I have a specific question. Global Data Protection Regulations (GDPR) can sometimes prevent the use of certain features in tools, because the features collect 'personal data'. For those who are using Office 365 Teams, have any of you turned on the feature that allows the tracking of attendance, and if so, did you take any specific steps to ensure compliance with GDPR requirements? Any information you could share about how you made the decision to turn on this feature, how you deployed it and the change management approach would be appreciated. 

Once again, thank you to everyone. 


Re: July 2021 SIKM Call: John Girard - KM (still) Matters: Lessons from the Field #monthly-call #state-of-KM #data-science

Stan Garfield
 

Today we held our 191st monthly call. Thanks to John for presenting, to Linda Hummel and Andrew Trickett for speaking up, and to all those who attended. Please continue the discussion here by replying to this thread. Here are the details of the call.
Group Chat

[7/20/2021 11:04:03 AM] Stan Garfield: Slides https://www.slideshare.net/Sagology/km-still-matter-lessons-from-the-field

[7/20/2021 11:43:24 AM] Stan Garfield: DIKW Pyramid https://www.linkedin.com/pulse/yet-another-myth-dikw-pyramid-scheme-stan-garfield/

[7/20/2021 11:35:56 AM] Stan Garfield: Tom Davenport article https://www.linkedin.com/pulse/whatever-happened-knowledge-management-tom-davenport/

[7/20/2021 11:43:24 AM] Stan Garfield: Proven Practices Process: Don't call it "best practice" https://www.linkedin.com/pulse/proven-practices-process-stan-garfield/

[7/20/2021 11:58:14 AM] Connie Smith: The quickest way I have been able to get the importance of KM across to fellow coworkers is to ask them if they were 'hit by a bus'  tomorrow, could someone else step in and assume their job duties? This forces a shift in awareness, as most of us organize our work in a way that suits us best, but may not be easily transferable. It is still hard to get buy in, as it is a lot of work!

[7/20/2021 11:58:42 AM] M Dollinger: Swap out "hit by a bus" for "win the lottery!"

[7/20/2021 11:58:58 AM] Andrew Trickett: Or just the great resignation

[7/20/2021 11:59:56 AM] Connie Smith: Thank you!

[7/20/2021 11:59:56 AM] JIM ADCOCK: Thank you for the invitation, Dr. Girard, and the knowledge.

[7/20/2021 12:00:06 PM] Chris Adams: Thank you.


Re: Job Opening: Knowledge Manager, Deloitte Private and Intranet CoE #jobs

Stan Garfield
 

Stacie can be reached at sj541@...


Re: Job Opening: Knowledge Manager, Deloitte Private and Intranet CoE #jobs

Tracy McOrmond
 

Stacey
Contact info?

On Jul 20, 2021, at 8:50 AM, Stacie Jordan Brenkovich via groups.io <sj541=yahoo.com@groups.io> wrote:

Thanks Stan for sharing! If anyone is interested or has questions please reach out to me.

Sent from Stacie's iPhone





Re: Job Opening: Knowledge Manager, Deloitte Private and Intranet CoE #jobs

Stacie Jordan Brenkovich
 

Thanks Stan for sharing! If anyone is interested or has questions please reach out to me.

Sent from Stacie's iPhone


Re: Recommendation for KMS with specific features #tools

Matt Moore
 

Hi,

Asking a question on an email list isn't easy so good on Tami for
starting the discussion. The responses have lots of good points in
them. Here is my response to this discussion and others like it. We
are all coming to this with the best of intentions and what follows is
not a criticism of anyone but an attempt to change the kind of
conversations we have.

Every few months on SIKM or KM4Dev, someone posts a question about
what systems are available that meet a list of requirements. I
generally don't respond because the information provided by posters is
rarely enough to give them a good answer. The requirements are often
very general (content management, search, video conferencing, etc) and
there is little organisational context around what users are trying to
do (in the form of a classic user story "As an X, I want to do Y, to
achieve Z"). There is also rarely much context about the existing
technology landscape within the organisation (e.g. are they a
Microsoft shop) and the organisation's capability to implement
solutions (e.g. "we want a system that requires 10 PhDs in data
science to manage but we have half a COBOL dev on staff"). As someone
who has worked on both sides of technology procurement, I also have a
particular axe to grind against vague requirements - "easy to use"
being my most hated (easy to use for what? by who? etc)

While people often ask "what" they should acquire, they rarely ask
"how" they should acquire it. There is a good book called "The Right
Way To Select Technology":
https://rosenfeldmedia.com/books/right-way-to-select-technology/ -
which is useful, cheap, and short. Its authors try to move people away
from the traditional approach - where different groups in an
organisation specify random requirements into a big list and then ask
vendors "yes or no" against each one - to a more thorough and rigorous
one.

There is lots of content out there. Gartner Magic Quadrants and
Forrester Waves will give you lists of standard features and common
vendors for a market (and can be obtained for the price of your email
from vendors that appear in the top right hand corner of their
charts). Real Story Group used to do very thorough reports on
KM-related areas but now focus solely on martech. Deep Analysis
provide some good industry analysis on content management, there is
CMSWire, and many consultants who publish comparison papers, etc.
Others can probably chip in with their own suggestions. Where I think
that this group can provide value is in helping requestors work
through the specifics of their situation rather than simply firing out
three vendor names.

The general answer to any technology question is:
- Microsoft probably have a solution that will cover 60-80% of your
needs and maybe integrate with the rest of their stack if you are
lucky.
- There are a plethora of small vendors (whose names either lack
important vowels or were invented by a 6 year old) with nicely
designed, niche solutions who will have vigorous advocates in your
organisation.
- There are a few others solutions from big vendors (e.g. Cisco,
Atlassian, OpenText) that may be right for you depending on your
technical legacy.

I would invite people who post technology requests to provide as much
context as they can on what they are trying to achieve in terms of
user stories, organisation and technological context. I would invite
them to ask about the "how" as well as the "what".

Regards,

Matt Moore


Re: Recommendation for KMS with specific features #tools

Tami Dubi
 

Thanks, everyone for your answers.
You gave me a lot to think about.

On Sat, Jul 17, 2021 at 2:32 PM Stan Garfield <stangarfield@...> wrote:
See these previous threads:



--

בברכה,
תמי דובי 
052-6719193
 


Job Opening: Knowledge Manager, Deloitte Private and Intranet CoE #jobs

Stan Garfield
 

Job Opening: Knowledge Manager, Deloitte Private and Intranet CoE
https://dtt.taleo.net/careersection/10520/jobdetail.ftl

You will support the U.S. Deloitte Private program, with responsibility for continuously defining, implementing and maintaining on a day-to-day basis a knowledge strategy and associated projects in support of program priorities. Additionally, you will help develop a central KS Site Management Center of Excellence (CoE) aimed at building a cohesive competency around intranet management.

You will report into CoRe Knowledge Services and support the Global Deloitte Private program 50% and the KS Site Management CoE 50%. You will closely collaborate with other stakeholders inside and outside the Deloitte Private and Knowledge Services organizations, including Global and member firm leadership and teams, Marketing & Communications, and other Business / Solutions teams.


July 2021 SIKM Call: John Girard - KM (still) Matters: Lessons from the Field #monthly-call #state-of-KM #data-science

Stan Garfield
 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT. Note that the US is now on Daylight Savings Time.

  • July 20, 2021 SIKM Call: John Girard - KM (still) Matters: Lessons from the Field
  • Slides
  • For online chat, use the group chat in FreeConferenceCall.com.

SIKM Leaders Community Monthly Call

  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield
    - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the phone icon and then choose your audio preference.
  • Please don't turn on video - this increases the size of the recording ten times.
  • If you have problems connecting, call customer service at 844-844-1322.
  • Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site 
  • Slides - There is no live screen sharing - you follow along by advancing the slides yourself.
  • Previous Calls
  • Future Calls
  • Calendar


Re: Recommendation for KMS with specific features #tools

Stan Garfield
 

See these previous threads:


Re: What is the current/future role of AI in the KM processes? #methods #AI #art-of-KM #collaboration #knowledge-capture

Ginetta Gueli
 

Hello Tom,
thank you for your useful insights! Regarding points 1 and 2, definitively this is something that we would like to know more. At the moment we are in the explorative phase with a super open mind. Let's see what will be the results :-)

Regarding point 3: I could not agree more with you. Indeed I should include it and mhmm...does AI can help Kmanagers to do it better than now? Something to investigate on...

Thanks again for the good luck and keep you all posted.
All the best,
Ginetta

PS: the "Wifire" example looks interesting, I should contact them in case someone is willing to have an interview with us. If you know anybody, just let me know and I will try to contact him/her via LinkedIN? Tx!

--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: Combining multiple repositories via one search #search

Tom Barfield
 

Hello Jay - Keeeb specializes in universal search - we take the user's search query and fetch results from the the different sources (Microsoft, Google, Salesforce...). We integrate the results and present them back to the user.  This is all done on the fly - eliminating the need to establish search indexes. Search sources are personalized to each user.  We also have an ability for the person or the organization to bring attention to specific high profile content through our collection capability.

Learn more at www.keeeb.com.  Let me know if you'd like to see our capability in action.

Tom Barfield
Keeeb Chief Solution Architect   


Re: Recommendation for KMS with specific features #tools

Tim Powell
 

Thanks Rob,

 

I am so glad you mention Adrian Slywotzky — his work was hugely influential on my own, and I think he deserves to be in everyone’s bag of management tools.  (And applaud your terrific summary of Demand.)

 

I’ve noticed that the great majority of the discussions and literature on KM focus on the SUPPLY side — the tools and techniques.  Value is produced on the DEMAND side, however — users, patrons, sponsors.  Failure to recognize and act on this simple insight is the single biggest obstacle to successful and effective KM.

 

I came to the knowledge field after working in marketing for PwC, and in the disciplines of competitive and market intelligence (CMI).  About 80% of the work I do now consists of applying basic marketing and management principles to knowledge.  “What if knowledge got an MBA?” is the tagline I use for my latest book, which builds on these principles.

 

Relentless focus on the needs of enterprise knowledge users — and how those needs change as circumstances change — can yield huge benefits.

 

In my experience,

 

Tim

 

TIM WOOD POWELL | President, The Knowledge Agency® | Author, The Value of Knowledge |

New York City, USA  |  TEL +1.212.243.1200 | 

SITE www.KnowledgeAgency.com | BLOG www.KnowledgeValueChain.com |

 

 

From: <main@SIKM.groups.io> on behalf of "Robert L. Bogue" <rbogue@...>
Reply-To: "main@SIKM.groups.io" <main@SIKM.groups.io>
Date: Friday, July 16, 2021 at 8:09 AM
To: "main@SIKM.groups.io" <main@SIKM.groups.io>
Subject: Re: [SIKM] Recommendation for KMS with specific features #tools

 

Tami –

 

I was thinking about your response and I started to wonder if knowledge management was “not cool.”  I’ve seen some truly awful SharePoint implementations – and some amazing ones.  I think excluding software before identifying requirements and desires is probably not the right order – as many others have said or alluded to.

 

I like the idea of creating a listing of things that people have done but I wonder who will do the work of correlating and curating the content.

 

I’ve been pondering KM in the context of Adam Grant’s book Give and Take and how the goal of KM is to increase the degree to which people act like givers in their organizations and that we often do this by reducing or removing barriers.  (Ala hassle maps, See Demand)  It seems to me like we spend a lot of time building systems (human and technical) that reduce the ambiguity of how to share (give) and there by make it easier and less frightening.  I was just reviewing my notes from The Tipping Point because I was recalling the study about students getting tetanus shots and that the key differentiator was providing a map to where the health center was on campus.

 

All of this to say… I think it’s wise to figure out the operating model that we’re trying to instill in the organization and then seek to develop the systems that we believe will lead to that operating model.

 

Rob

 

-------------------

Robert L. Bogue

O: (317) 844-5310  M: (317) 506-4977 Blog: http://www.thorprojects.com/blog

Want to be confident about your change management efforts?  https://ConfidentChangeManagement.com

Are you burned out?  https://ExtinguishBurnout.com can help you get out of it (for free)

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Tami Dubi via groups.io
Sent: Friday, July 16, 2021 2:50 AM
To: main@SIKM.groups.io
Subject: Re: [SIKM] Recommendation for KMS with specific features #tools

 

H Lisa and Robert,
Thanks for your detailed responses.

@Lisa_Austin, you actually read my mind. I was thinking of the holy grail while writing the specifications. I thought that a system with those specifications was non-existent, but I wanted to make sure that I didn't miss some magical system out there.

I agree with you that we can't have it all and have to be practical and focus on what we can achieve in what we have, and I also believe that strategy, processes, and people come before tools. However, companies today insist on tools, especially companies that are software developers themselves. 

The company/ companies that I referred to are fast-growing High-Tech startup companies, where most employees are in their 20s. 

And to answer your question, @Robert_Tylor, That is one of the reasons why I excluded SP, which is conceived cumbersome, outdated, and generally "not cool."
After reviewing your answer, I wonder if it is a good idea for us as a group of practitioners to form a shared knowledge source that will include a table that will include Software desirable features. We will share software that we worked with for each feature that gave us a solution for a KM challenge, maybe with a short example, something like the table below. I think it will contribute to the knowledge of this group. What do you think?

 

Feature

System that was used  

KM challenge that I solved

Example

Information protection issues

Specify other systems which integrated with the solution

 A search engine that can search other software in the organization

 

 

 

 

 

Content management, including standardization and templates

 

 

 

 

 

Dynamic Q & A with validation options

 

 

 

 

 

Enhancing knowledge by using Visualization and usability

 

 

 

 

 

Forums/ chats/ supports community of practice

 

 

 

 

 

Decision support features including feedback process +...

 

 

 

 

 

Web-based/ cloud based

 

 

 

 

 

Responsive

 

 

 

 

 


Re: Recommendation for KMS with specific features #tools

Lisa Austin
 

Hmm. So a start up tech company.. because they are start ups, there are more process and behavioral options..  But, from a technology perspective, I think the first order is to understand the tools that the teams use to collaborate especially in our current Covid environment..  is it Slack? Zoom? MS Teams?  That’s where the knowledge of the company is.. that’s where you first connect with people and that’s where knowledge transfer occurs.  I agree with Robert.. I started my KM career with SharePoint 2001..  What is available today with the M365 suite (not just SharePoint) is probably the best KM System I have ever seen or worked with.. There is no “system” out there that has all of the pieces fully integrated into the daily life of a knowledge worker..  Admittedly, Microsoft only gives you 80% of what you need..  over 20 years i have come to the conclusion that it is a waste of corporate resources ($$, time & effort) to satisfy that last 20% with an integration or different tool…. by the time you complete your roll out of that integrated tool, Microsoft will have delivered on it (even if it's 3 years later)..  It’s always been a goal to integrate “KM” into the daily lives of a worker..  I would love to hear others viewpoint if there is any other “product, or already connected suite of products” out there that has all of the technologies needed to enable any KM problem. 


Re: Recommendation for KMS with specific features #tools

David Eddy
 

On Wed, Jul 14, 2021 at 06:57 AM, Tami Dubi wrote:
a smart search engine that can search other software in the organization so that the user is not concern about the location of the information.
Tami -

That's a round-about, long winded way of saying INTEROPERABLE.

Integration (unless you're still working on the first page of the first spreadsheet) IS NOT POSSIBLE.

Useful information is scattered about the organization (particularly in hi-tech startups) in all sorts of incompatible formats.  


I stumbled across a wonderful example of the sort of challenge KM is up against.  A now retired long-time data modeller who worked with state transportation / highway departments, offered that in one site, he found 32 different, acceptable definitions for "CULVERT."


Re: Recommendation for KMS with specific features #tools

Robert L. Bogue
 

Tami –

 

I was thinking about your response and I started to wonder if knowledge management was “not cool.”  I’ve seen some truly awful SharePoint implementations – and some amazing ones.  I think excluding software before identifying requirements and desires is probably not the right order – as many others have said or alluded to.

 

I like the idea of creating a listing of things that people have done but I wonder who will do the work of correlating and curating the content.

 

I’ve been pondering KM in the context of Adam Grant’s book Give and Take and how the goal of KM is to increase the degree to which people act like givers in their organizations and that we often do this by reducing or removing barriers.  (Ala hassle maps, See Demand)  It seems to me like we spend a lot of time building systems (human and technical) that reduce the ambiguity of how to share (give) and there by make it easier and less frightening.  I was just reviewing my notes from The Tipping Point because I was recalling the study about students getting tetanus shots and that the key differentiator was providing a map to where the health center was on campus.

 

All of this to say… I think it’s wise to figure out the operating model that we’re trying to instill in the organization and then seek to develop the systems that we believe will lead to that operating model.

 

Rob

 

-------------------

Robert L. Bogue

O: (317) 844-5310  M: (317) 506-4977 Blog: http://www.thorprojects.com/blog

Want to be confident about your change management efforts?  https://ConfidentChangeManagement.com

Are you burned out?  https://ExtinguishBurnout.com can help you get out of it (for free)

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Tami Dubi via groups.io
Sent: Friday, July 16, 2021 2:50 AM
To: main@SIKM.groups.io
Subject: Re: [SIKM] Recommendation for KMS with specific features #tools

 

H Lisa and Robert,
Thanks for your detailed responses.

@Lisa_Austin, you actually read my mind. I was thinking of the holy grail while writing the specifications. I thought that a system with those specifications was non-existent, but I wanted to make sure that I didn't miss some magical system out there.

I agree with you that we can't have it all and have to be practical and focus on what we can achieve in what we have, and I also believe that strategy, processes, and people come before tools. However, companies today insist on tools, especially companies that are software developers themselves. 

The company/ companies that I referred to are fast-growing High-Tech startup companies, where most employees are in their 20s. 

And to answer your question, @Robert_Tylor, That is one of the reasons why I excluded SP, which is conceived cumbersome, outdated, and generally "not cool."
After reviewing your answer, I wonder if it is a good idea for us as a group of practitioners to form a shared knowledge source that will include a table that will include Software desirable features. We will share software that we worked with for each feature that gave us a solution for a KM challenge, maybe with a short example, something like the table below. I think it will contribute to the knowledge of this group. What do you think?

 

Feature

System that was used  

KM challenge that I solved

Example

Information protection issues

Specify other systems which integrated with the solution

 A search engine that can search other software in the organization

 

 

 

 

 

Content management, including standardization and templates

 

 

 

 

 

Dynamic Q & A with validation options

 

 

 

 

 

Enhancing knowledge by using Visualization and usability

 

 

 

 

 

Forums/ chats/ supports community of practice

 

 

 

 

 

Decision support features including feedback process +...

 

 

 

 

 

Web-based/ cloud based

 

 

 

 

 

Responsive

 

 

 

 

 


Re: Recommendation for KMS with specific features #tools

Lucky Esa
 

Hi Tami, 
this always be sparkling some interesting discussions when we're talking about KM System, which is I believe that you're discussing about an application or such a platform actually. rather than the KM system definition that covers the components incl. the people, process, etc.
I've been probably since around 2003/2004 helping clients building "KM System", which to me sometimes it's kinda misleading by interpreting it to a product, but rather it's some combination of software products. it's eventually requires interoperability and integration of some or many independent system that produces data, information and knowledge to some extent for the business. And even nowadays it needs to interop with systems outside the organisation from external parties. 
Yes of course we can approach it by implementing such a content management system (CMS) at the beginning, just find one that you think it would satisfied the knowledge-process requirements, think about a quick-win. Probably you'd looking at some cms out of the shelf like sharepoint families, drupal, confluence, alfresco, liferay, etc. Till at some point you would start needing some customization, or even crafting the application yourself, or building some kind of interoperability tools like API, etc.
Just think about an agile approach, deliver fast, get feedback from the user, then iterate. Since in my opinion based on experiences KM system is a very dynamic and a living application or even a platform eventually. 
Perhaps by using kinda design-sprint methodology you could define the MVP (minimum viable product) and start building and iterating the product to meet the users and business needs. Just start by using some of the cms product at the beginning. So you'll be saving time and delivering fast to the users, based on the knowledge management processes defined. 

based on your requirements above, as far of my knowledge and experience my suggestions would be sharepoints or drupal.

feel free to discuss more.

warm regards,
Lucky

On Wed, Jul 14, 2021 at 5:57 PM Tami Dubi <tamidubi@...> wrote:
Hi everyone,
I am looking for a knowledge management system that includes these features (and I am excluding the options of SharePoint and Confluence):
  • a smart search engine that can search other software in the organization so that the user is not concern about the location of the information.
  • content management, including standardization and templates
  • dynamic Q & A with validation by the users
  • applying visualization and usability experience
  • forums/ chats/ supports community of practice
  • decision support features
  • web-based system + responsive

any suggestions would be highly appreciated.

Thanks,
Tami



--
"Be kind whenever possible. It is always possible." 


Re: Recommendation for KMS with specific features #tools

Tami Dubi
 

H Lisa and Robert,
Thanks for your detailed responses.

@Lisa_Austin, you actually read my mind. I was thinking of the holy grail while writing the specifications. I thought that a system with those specifications was non-existent, but I wanted to make sure that I didn't miss some magical system out there.

I agree with you that we can't have it all and have to be practical and focus on what we can achieve in what we have, and I also believe that strategy, processes, and people come before tools. However, companies today insist on tools, especially companies that are software developers themselves. 

The company/ companies that I referred to are fast-growing High-Tech startup companies, where most employees are in their 20s. 

And to answer your question, @Robert_Tylor, That is one of the reasons why I excluded SP, which is conceived cumbersome, outdated, and generally "not cool."
After reviewing your answer, I wonder if it is a good idea for us as a group of practitioners to form a shared knowledge source that will include a table that will include Software desirable features. We will share software that we worked with for each feature that gave us a solution for a KM challenge, maybe with a short example, something like the table below. I think it will contribute to the knowledge of this group. What do you think?


Feature

System that was used  

KM challenge that I solved

Example

Information protection issues

Specify other systems which integrated with the solution

 A search engine that can search other software in the organization

 

 

 

 

 

Content management, including standardization and templates

 

 

 

 

 

Dynamic Q & A with validation options

 

 

 

 

 

Enhancing knowledge by using Visualization and usability

 

 

 

 

 

Forums/ chats/ supports community of practice

 

 

 

 

 

Decision support features including feedback process +...

 

 

 

 

 

Web-based/ cloud based

 

 

 

 

 

Responsive

 

 

 

 

 

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