Date   

Re: List of Knowledge Management Topics #KM101 #definition #roles

Arthur Shelley
 

Agreed Patrick and Stan,

 

Knowledge sharing is about offering insights that may be helpful and this list is extremely helpful, especially for people new to the field. Anyone looking for a range of possible angles to address a Knowledge program will be well informed by the possibilities and concepts in the list.

 

As we ALL decisions anyone ever make, we should consider the shared information/data/insights/opinions and the evidence that support them. We should never just accept something at face value. Read, reflect, challenge, evaluate, cross check, consider who the original contributor(s) is/are and the context in which they developed/applied/adjusted the concept for and what the outcomes were.

 

It may be that something sensational for one context is neutral, or worse damaging in another.

However, knowing about it and critically assessing of it can be used or adapted to your context is what KM is about.

 

Sharing ideas with trust that they will be respected in a foundation of KM.

Showing who shared it and why adds credibility and provides the ability for the investigator to go back to the source is often helpful.

Thanks to everyone who shares insights here and elsewhere - it adds value.

 

Arthur Shelley

Principal: www.IntelligentAnswers.com.au 

Founder: Organizational Zoo Ambassadors Network

Mb. +61 413 047 408  Twitter: @Metaphorage

LinkedIn: https://www.linkedin.com/in/arthurshelley/

Author: KNOWledge SUCCESSion  Sustained performance and capability growth through knowledge projects

Earlier Books: The Organizational Zoo (2007) & Being a Successful Knowledge Leader (2009)

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Patrick Lambe
Sent: Thursday, 12 August 2021 1:03 AM
To: main@SIKM.groups.io
Subject: Re: [SIKM] List of Knowledge Management Topics #definition #KM101

 

I agree with you Stan, the fact is that this is clearly a compendium and it explicitly links back to to a diversity of background sources. Nor does it make any independent claims to authority in and of itself. It does, however have very high utility as a resource bank, and users should be able to assess the authority of its constituent parts based on their originating sources (and references where given), on their proven utility, and on their relevance to the users’ contexts.

 

P

 

Patrick Lambe
Partner
Straits Knowledge

phone:                                                 +65 98528511

web:                                                    www.straitsknowledge.com
resources:                                           www.greenchameleon.com
knowledge mapping:           www.aithinsoftware.com

 

On 11 Aug 2021, at 10:42 PM, Stan Garfield <stangarfield@...> wrote:

 

I received this further reply to my response: "If a KM practitioner or client does find such a list helpful, if it solves a problem or fulfills a need, then by definition it is a positive thing.  What concerns me is that, given your esteemed stature in the field, along with that of several other list contributors – these are some of the foremost minds in the field, IMO – I think such a list could 'in the wild' carry more weight than you give yourselves credit for.  If that is the case, then the fact that some idea or technique is -- or is not -- on the list becomes a matter of considerable materiality in and of itself.  Being on such a list inevitability implies recognition -- or even endorsement -- by these veteran experts.  I urge you to use your considerable powers of thought leadership carefully!"

 

I appreciate the concern. My view is that the list is not likely to be viewed as gospel. Rather, I think it will be seen simply as an organic compendium of terms and links to articles with additional details on each one that can be used as starting point for learning more about the field. I was recently asked: "Do you have a taxonomy of knowledge management?" I was able to respond with a link to the list.

 


km4dev Knowledge Cafè n. 18 "Opportunities and challenges in research and knowledge management for young people." - Thursday, 19.08.21 - 4.30pm IST #knowledge-cafè

Srividya Harish
 

Knowledge Cafe - 18 "Opportunities and challenges in research and knowledge management for young people"

 

KM4Dev invites you to a Knowledge Cafe on the 19th of August at 14:00 (East Africa Time) to discuss and share opportunities and challenges that young people face when it comes to research or any other Knowledge Management field.

 This Café is a precursor to the launch of a KM4Dev Youth Leadership Forum planned for October. There are more young people in the world today than ever before, 1.3 billion of them living in developing countries. Yet, there is minimal youth representation in the area of knowledge management, both in generating new knowledge through research, managing knowledge for evidence generation and proposing alternative models. There are some commendable efforts to open pathways for more youth participation and engagement. For example, the Youth2030: The United Nations Youth Strategy has five key priority areas, one of which “A Knowledge and Innovation Pioneer” relates to knowledge management (KM) and innovation. ILO has a Knowledge Management Facility running since 2010 managed by its Youth Employment Programme and other initiatives by International and National NGOs are working to involve youth in knowledge development, collaboration and sharing. However, at the individual level, it is still quite difficult for young people, especially from the Global South, to clearly understand what knowledge management is about and be confident about opportunities for employment in this practice.

The upcoming Knowledge Café will seek your engagement to co-create a charter for the KM4Dev Youth Forum after mapping the opportunities and challenges ahead. We also invite all interested young people (and elders interested in youth affairs) to be part of the km4dev community.

Register here!


Please share the invite to your Youth Networks


Re: List of Knowledge Management Topics #KM101 #definition #roles

Patrick Lambe
 

I agree with you Stan, the fact is that this is clearly a compendium and it explicitly links back to to a diversity of background sources. Nor does it make any independent claims to authority in and of itself. It does, however have very high utility as a resource bank, and users should be able to assess the authority of its constituent parts based on their originating sources (and references where given), on their proven utility, and on their relevance to the users’ contexts.

P

Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com


On 11 Aug 2021, at 10:42 PM, Stan Garfield <stangarfield@...> wrote:

I received this further reply to my response: "If a KM practitioner or client does find such a list helpful, if it solves a problem or fulfills a need, then by definition it is a positive thing.  What concerns me is that, given your esteemed stature in the field, along with that of several other list contributors – these are some of the foremost minds in the field, IMO – I think such a list could 'in the wild' carry more weight than you give yourselves credit for.  If that is the case, then the fact that some idea or technique is -- or is not -- on the list becomes a matter of considerable materiality in and of itself.  Being on such a list inevitability implies recognition -- or even endorsement -- by these veteran experts.  I urge you to use your considerable powers of thought leadership carefully!"

 

I appreciate the concern. My view is that the list is not likely to be viewed as gospel. Rather, I think it will be seen simply as an organic compendium of terms and links to articles with additional details on each one that can be used as starting point for learning more about the field. I was recently asked: "Do you have a taxonomy of knowledge management?" I was able to respond with a link to the list.



Re: List of Knowledge Management Topics #KM101 #definition #roles

Stan Garfield
 
Edited

I received this further reply to my response: "If a KM practitioner or client does find such a list helpful, if it solves a problem or fulfills a need, then by definition it is a positive thing.  What concerns me is that, given your esteemed stature in the field, along with that of several other list contributors – these are some of the foremost minds in the field, IMO – I think such a list could 'in the wild' carry more weight than you give yourselves credit for.  If that is the case, then the fact that some idea or technique is -- or is not -- on the list becomes a matter of considerable materiality in and of itself.  Being on such a list inevitability implies recognition -- or even endorsement -- by these veteran experts.  I urge you to use your considerable powers of thought leadership carefully!"

 

I appreciate the concern. My view is that the list is not likely to be viewed as gospel. Rather, I think it will be seen simply as an organic compendium of terms and links to articles with additional details on each one that can be used as a starting point for learning more about the field. I was recently asked: "Do you have a taxonomy of knowledge management?" I was able to respond with a link to the list.


Re: List of Knowledge Management Topics #KM101 #definition #roles

Marianne Knight
 

awesome resource, thanks so much for sharing!


On Mon, Jun 7, 2021 at 11:05 AM Stan Garfield <stangarfield@...> wrote:
I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!


Re: List of Knowledge Management Topics #KM101 #definition #roles

Tami Dubi
 

Hi everyone,
As I promised, attached is the model I constructed that describes a knowledge manager's role in organizations.
The purpose of the model was to make the knowledge manager (KM) role accessible to the organizational population who are not from the knowledge management field and serve as a base for further discussion for those who come for the KM field.
KM's role is multidisciplinary and continuously evolving. Therefore, in my opinion, the model should not be considered as a limited framework of activity but as a starting point for advancement.
While working on this model, I concluded that the uniqueness of the KM role stems from the combination of the four domains described in the model. The need to work simultaneously in all four parts widens the perspective and the perceiving of the knowledge contribution to the organization. 
I view the model as a map in which the KM can navigate and select different courses of action according to the needs of the organization and the business requirements. There is room to sketch recommended routes in different situations, and I invite you to suggest such ways. 
This model is the first cornerstone, as I would like to continue developing a complementary KM skill model and writing a paper that explains how I arrived at this specific model. 
I want to thank the members of this group for supplying me with materials and information, Thanks @Patrick_Lambe for inviting me to the ISKO SG sessions they were very interesting.

I would appreciate your opinion on the model.

Thanks,

Tami

Bibliography;

·       Druker P(1999). Management challenges for 21 st century (New York: Harper Business)

·       ISKO SG session 5.2021 http://www.iskosg.org/km_jobs.html

·       Williams D. (2016). A model for understanding knowledge systems (ABC’s for KM, Real KM). Retrieved from:
https://realkm.com/2016/01/07/a-model-for-understanding-knowledge-systems/

·       Saito A. (2015). Using competencies to bridge theory and practice [EKM series]. Retrieved from: 

·       https://realkm.com/2015/11/30/using-competencies-to-bridge-theory-and-practice-ekm-series/

·       Saito A. (2015). What is the scope of knowledge management? [EKM series]. Retrieved from:

·       https://realkm.com/2015/12/14/what-is-the-scope-of-knowledge-management-ekm-series/

·       Marcy Harper: What are the Best Four Components of Knowledge. Retrieved from: 
Management?https://www.apqc.org/blog/what-are-best-four-components-knowledge-management

·   Stephanie Barnes, Nick Milton (2014). Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional.

·   Joseph M. Firestone & Mark W. McElroy (2005). Doing Knowledge Management.
pre-print version of a paper by the same title published in The Learning Organization Journal, Vol. 12, No.2, © 2005 Emerald Group Publishing, Ltd., also available at http://www.emeraldinsight.com/10.1108/09696470510583557

·   Nick Milton (2021). Why roles are important in Knowledge Management. Retrieved from:
http://www.nickmilton.com/2021/02/why-roles-are-important-in-knowledge.html

·    Stephan Bonds input on Decision Execution Cycle - Firestone and McElroy 


Re: Exceptional KM Examples #question #case-studies

Patrick Lambe
 

Thanks Paul for such a frank and revealing case study - unusual and so valuable!

Patrick

Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com


On 9 Aug 2021, at 7:14 AM, Paul McDowall via groups.io <paul_mcdowall@...> wrote:

Hi Dennis,
My apologies fir the tardy reply.  I'm attaching a pdf of the case study I wrote about the program.  It provides a much better and more fulsome understanding of the program than I could possibly relay here.
Best regards,
Paul <LKM in TBS case study.pdf>


Re: Exceptional KM Examples #question #case-studies

Dennis Thomas
 

Thanks for the update, Paul.  Fascinating read, but disappointing that one person killed the program you put together.  It’s actually a common theme.  Also, an impressive amount of passion,  thought, and leg work went into the project.  A remarkable achievement.  In the late 1990’s, early 2000’s, KM was focused on better document management and establishing systems to identify, track, and connect subject matter experts within organizations.  From my perspective, your dive into cross-silo, cross-functional training fell more into the Instructional Systems Design camp than KM per se, but you did it all.    Thank and good luck, Dennis 

Dennis L. Thomas
IQStrategix
(810) 662-5199

Leveraging Organizational Knowledge 


On August 8, 2021 at 7:14:39 PM, Paul McDowall via groups.io (paul_mcdowall@...) wrote:

Hi Dennis,
My apologies fir the tardy reply.  I'm attaching a pdf of the case study I wrote about the program.  It provides a much better and more fulsome understanding of the program than I could possibly relay here.
Best regards,
Paul


Re: RFP for WTO? #consulting

 

Hi Ninez, 

As 3R Consulting group, we'll answer the RFP in the most accurate way. 

Thank you
Rachad 


Re: RFP for WTO? #consulting

Louis-Pierre Guillaume
 

Dear Ninez

We’d be honored to respond to any RFP from the WTO. 

Kind regards 

_______________________
Louis-Pierre Guillaume

CEO, Amallte
+33 6 10 33 63 21
louis-pierre.guillaume@...
https://www.amallte.com


Le ven. 6 août 2021 à 19:28, Ninez Piezas-Jerbi <npjerbi@...> a écrit :

Dear colleagues,


So sorry for this late and possibly double sharing.  My organization, the World Trade Organization (WTO) is currently launching a Request for Proposal to create a roster of KM firms for KM projects planned for the next 2-3 years.


If your company is interested, I would be grateful if you could send me your full name and company email address so our Procurement Unit can send you the invitation.  The deadline for applications is 19 August.


Best,

Ninez Piezas-Jerbi

Chief, Knowledge Management Section

Knowledge and Information Management and Academic Outreach WTO Chairs Programme Division (KMD)

WTO, Geneva


Re: RFP for WTO? #consulting

 

Thanks Nina

 

Would you please provide the RFP to bill@... ?

 

Much appreciated

 

Bill

 

 

 


Re: Agile Knowledge Management #agile

Franz Borrmann
 

Hi Lizzi,

sorry for replying late, I have just joined the group.
We are applying KM in the same manner as you (knowledge based company- we are strategic & engineering consultants). We are applying agile PM since quite a while (or some hybrid PM as most of our clients are not working agile). We have also seen that agility in KM is certainly a further need, as we often ask ourselves how we can use our knowledge in different environments, how to get the transfer to a topic that is not yet covered but could also profit from what is there. Our clients usually have KM systems (quite mature) but these are made for a purpose that has become obsolete (operation) and now have to adapt to a constantly changing environment (decommissioning).
 
Our way so far is a high level of flexibility in our KM solution. We are running a semantic mediawiki environment and we started off with some prefabricated packages that we currently replace piece by piece by our own adapted solutions (in most cases we find that we can do simpler, but more efficient). This allows us to adapt our KM system quickly within projects and then reuse the new structures with new projects. This sometimes leads to parts that are only filled with some content (because we did only roll out a certain feature in one project) but that's usually OK, because the KM system grows exactly where it is actually needed. As an SME company we can not afford to have a perfect solution. So my answer to your question, what is the best solution for an agile system part: your solution. A solution that allows you to easily edit the structure (without the need for a programmer or a service provider) gives an enormous freedom to do so. In our case the choice for SMW 10 years ago was the right solution as it exactly allows this. Every user can change and adapt structures by a simple wiki and query language. There are tons of examples and a brilliant documentation of this open source software available online. Of course, the solution might be a different one in your case, but I believe that a certain autonomy in the KM system gives you a lot of freedom to be agile where you need it. There are also parts where we try to keep things conservative, right as you describe. Everything that is the basic functionality needs to stay in place and needs to be aligned with the basic ontologies in order to stay compatible with the world outside. 
We have been through similar discussions with "final" reports with one of our clients. They have an own department for report finalization. Unfortunately, it takes them ages to do so. In most cases the reports issued are obsolete to a certain extend as the content is outdated. What we have proposed is to use a wiki for the content generation and issue a report from this content as a kind of snapshot from time to time. Changes that are relevant from the report finalization process can still be fed back into the wiki. The real difficulty turned out to be a cultural one: people have been valued by the number of reports they have issued within the organization and often their personal aims include such reports. For the wiki articles we have thus installed a maturity scale that gives the reader some advice on the content. A clear guideline exists on what needs to be fulfilled for which maturity level. So people quite quickly understand if this article is comparable to a chapter of a final report or if this is an early draft. The thing still to change is the organizations culture, to accept writing of a wiki article as being as valuable as a chapter of a report. If this is then also supported by the management (and part of the variable gratification system, if you want to use money as a motivator), then you might be on the right way to fragment your final reports into much smaller wiki articles (or similar) and thus become more agile and flexible with content. Well of course, I am aware that this is just my humble opinion from my small world, and that there might be additional hindrances and obstacles and numerous different solutions. It works for my company, my client still has a long way to get there, being a far larger organization. There are early adopters among the employees, the prudent and the reluctant ones. Making clear that the value is not the knowledge itself or its form, but its successful application in new projects might be an aspect that helps there.
Best regards,

Franz


Re: RFP for WTO? #consulting

Ninez Piezas-Jerbi
 

Hello,

 

Further to the message below, you may now send your inquiry directly to rfp-2021-179-kmd-expertcompanies@....  Would be grateful if I be excluded from future communications as this might be grounds for exclusion from the process.

 

Best,

Ninez


On Fri, Aug 6, 2021 at 7:28 PM Ninez Jerbi <npjerbi@...> wrote:

Dear colleagues,


So sorry for this late and possibly double sharing.  My organization, the World Trade Organization (WTO) is currently launching a Request for Proposal to create a roster of KM firms for KM projects planned for the next 2-3 years.


If your company is interested, I would be grateful if you could send me your full name and company email address so our Procurement Unit can send you the invitation.  The deadline for applications is 19 August.


Best,

Ninez Piezas-Jerbi

Chief, Knowledge Management Section

Knowledge and Information Management and Academic Outreach WTO Chairs Programme Division (KMD)

WTO, Geneva




Re: RFP for WTO? #consulting

Phil Verghis
 

Hi Ninez,

 

Would love to find out more.

 

Peace,

 

Phil

CEO & co-founder | Klever Insight | www.kleverinsight.com
phil@... | M: 919.641.9465
Research Triangle region, North Carolina
https://www.linkedin.com/in/philverghis

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Ninez Piezas-Jerbi via groups.io
Sent: Friday, August 6, 2021 1:28 PM
To: SIKM@groups.io
Subject: [SIKM] RFP for WTO?

 

 

Dear colleagues,

 

So sorry for this late and possibly double sharing.  My organization, the World Trade Organization (WTO) is currently launching a Request for Proposal to create a roster of KM firms for KM projects planned for the next 2-3 years.

 

If your company is interested, I would be grateful if you could send me your full name and company email address so our Procurement Unit can send you the invitation.  The deadline for applications is 19 August.

 

Best,

Ninez Piezas-Jerbi

Chief, Knowledge Management Section

Knowledge and Information Management and Academic Outreach WTO Chairs Programme Division (KMD)

WTO, Geneva



Re: RFP for WTO? #consulting

Ninez Piezas-Jerbi
 

Hello,

 

Kindly send your request to participate directly to rfp-2021-179-kmd-expertcompanies@....

 

Best,

Ninez



On 9 Aug 2021, at 13:08, Scott Leeb via groups.io <scott_leeb@...> wrote:


Nina -

Would love to have the opportunity to take part in this procurement. Our group has long KM  experience across commercial, government, and not-for-profit space.

Scott Leeb
Engagement Director, Iknow (www.iknow.us)
sleeb@...

On Friday, August 6, 2021, 01:28:10 PM EDT, Ninez Piezas-Jerbi <npjerbi@...> wrote:



Dear colleagues,


So sorry for this late and possibly double sharing.  My organization, the World Trade Organization (WTO) is currently launching a Request for Proposal to create a roster of KM firms for KM projects planned for the next 2-3 years.


If your company is interested, I would be grateful if you could send me your full name and company email address so our Procurement Unit can send you the invitation.  The deadline for applications is 19 August.


Best,

Ninez Piezas-Jerbi

Chief, Knowledge Management Section

Knowledge and Information Management and Academic Outreach WTO Chairs Programme Division (KMD)

WTO, Geneva


Re: RFP for WTO? #consulting

Scott Leeb
 

Nina -

Would love to have the opportunity to take part in this procurement. Our group has long KM  experience across commercial, government, and not-for-profit space.

Scott Leeb
Engagement Director, Iknow (www.iknow.us)
sleeb@...

On Friday, August 6, 2021, 01:28:10 PM EDT, Ninez Piezas-Jerbi <npjerbi@...> wrote:



Dear colleagues,


So sorry for this late and possibly double sharing.  My organization, the World Trade Organization (WTO) is currently launching a Request for Proposal to create a roster of KM firms for KM projects planned for the next 2-3 years.


If your company is interested, I would be grateful if you could send me your full name and company email address so our Procurement Unit can send you the invitation.  The deadline for applications is 19 August.


Best,

Ninez Piezas-Jerbi

Chief, Knowledge Management Section

Knowledge and Information Management and Academic Outreach WTO Chairs Programme Division (KMD)

WTO, Geneva


Re: RFP for WTO? #consulting

Andrew Trickett
 

Thanks Nina I've spoken to a few colleagues and we would be interested in responding to this RFP.

The organisation is Arup and if you send it to me Andrew Trickett at andrew.trickett@... then your Procurement Unit can send the invitation

Many thanks

 


Re: Exceptional KM Examples #question #case-studies

Paul McDowall
 

Hi Dennis,
My apologies fir the tardy reply.  I'm attaching a pdf of the case study I wrote about the program.  It provides a much better and more fulsome understanding of the program than I could possibly relay here.
Best regards,
Paul


Re: Studies of KM Market and Employment Trends #question

Tim Powell
 

Thanks, Nick, for this thorough and enlightening research.  I find your assumptions and method reasonable and credible, given the dearth of more empirical data on this.  (Don’t any government agencies or trade groups collect this important employment data?)

 

Have you done any vertical analysis, i.e., by industrial sectors?  Or even by gross categories like businesses, nonprofits, and government?  My sense is that “knowledge managers” tend to cluster disproportionally in the latter two – though my “evidence” for this is purely anecdotal.

 

Regards,

 

Tim

 

TIM WOOD POWELL | President, The Knowledge Agency® | Author, The Value of Knowledge |

New York City, USA  |  TEL +1.212.243.1200 | 

SITE www.KnowledgeAgency.com | BLOG www.KnowledgeValueChain.com |

 

 

From: <main@SIKM.groups.io> on behalf of Nick Milton <nick.milton@...>
Reply-To: "main@SIKM.groups.io" <main@SIKM.groups.io>
Date: Sunday, August 8, 2021 at 3:22 PM
To: "main@SIKM.groups.io" <main@SIKM.groups.io>
Subject: Re: [SIKM] Studies of KM Market and Employment Trends #question

 

You can find occasional posts about the KM market and employment trends here

http://www.nickmilton.com/search/label/KM%20industry

 

 

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Stan Garfield
Sent: 06 August 2021 15:01
To: main@SIKM.groups.io
Subject: Re: [SIKM] Studies of KM Market and Employment Trends #question

 

Knoco Ltd has conducted a global survey of Knowledge management every three years, starting in April 2014, with the latest in May 2020.
https://www.knoco.com/knowledge-management-survey.htm


Re: Studies of KM Market and Employment Trends #question

Nick Milton
 

You can find occasional posts about the KM market and employment trends here

http://www.nickmilton.com/search/label/KM%20industry

 

 

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Stan Garfield
Sent: 06 August 2021 15:01
To: main@SIKM.groups.io
Subject: Re: [SIKM] Studies of KM Market and Employment Trends #question

 

Knoco Ltd has conducted a global survey of Knowledge management every three years, starting in April 2014, with the latest in May 2020.
https://www.knoco.com/knowledge-management-survey.htm

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