Date   

IFAD is looking for a Senior KM Consultant #jobs

Ilaria Urbani
 

Dear all,

 

The International Fund for Agricultural Development (IFAD) is looking for a Senior KM consultant (ToRs attached) with:

·         Experience with institutional KM strategies, and preferably, in monitoring & evaluation

·         Strong analytical skills, focus on evidence/data, excellent strategic  writing skills (for the Executive Board)

·         Availability for 20-25 days of work in April - May

·         For a virtual/remote KM Strategy review assignment with a maximum - development organization

 

If interested, please send your CV together with examples of previous similar work and daily fee rate expectation to ifadknowledge@... by 28 February

 

Thanks and Best,

 

Ilaria Urbani
Knowledge Management and Communities of Practice Consultant
Strategy and Knowledge Department (SKD)
Via Paolo di Dono 44, 00142 Rome, Italy
Tel. +39 06 54595051 | Mob. +39 3804353497

www.ifad.org

 

 

 

 

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Knowledge Management Specialist #jobs

Ninez Piezas-Jerbi
 


Intranet & Digital Workplace Awards are open for entries #awards #call-for

James Robertson
 

Hi all,

Over the last 16 years, we've had quite a few members of the SIKM community enter -- and win! -- our Intranet and Digital Workplace Awards.

There have been some lovely KM solutions, but also valuable approaches to collaboration, social and intranets themselves.

The closing date is March 25, and we can provide guidance/feedback on what to submit if you're not sure.

The full details:
www.steptwo.com.au/iia/enter

Best of luck!
James

--
Step Two James Robertson
Founder and Managing Director | Step Two
Ph: +61 2 9319 7901 | M: +61 416 054 213
www.steptwo.com.au


Re: Survey on Ethical aspects of knowledge management #survey

Jaye Lapachet
 

Hi Patrick,
I come from a library background to KM and we have a strong code of ethics in the various organizations (SLA, AALL, ALA). I have always worked hard to adhere to those codes of ethics. The ALA version can be found at: https://www.ala.org/united/sites/ala.org.united/files/content/trustees/orgtools/policies/ALA-code-of-ethics.pdf.

Jaye Lapachet


Survey on Ethical aspects of knowledge management #survey

Patrick Lambe
 

Dear colleagues and friends in knowledge and information management! I have been doing some work on ethical aspects of knowledge management, and I want to understand how practitioners see their KM/IM roles, especially in relation to (a) knowledge exploitation, (b) our sphere of influence, and (c) ethical principles or codes of practice.

I have posted a fairly substantial survey (estimated 25 minutes) with some statements that are intended to provoke reflection. I would very much appreciate your responses - anyone who wants to receive the report, please leave your email contact in the survey (your responses will be anonymous). https://www.surveymonkey.com/r/BVYN2ZZ

Please also share this across your own networks! Many thanks in advance.


Patrick


Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com



Invitation: Smart City Related Policies and Implementation #call-for

Zhen Chen <z.chen@...>
 

Dear Colleague,

 

I’m writing to let you know that there is a special issue on “Smart City Related Policies and Implementation” at MDPI journal Smart Cities.

May I invite you to take a look at the call for papers at https://www.mdpi.com/journal/smartcities/special_issues/smart_cities_policies and consider to participate?

If it could be convenient, please help to circulate this call.

Thank you!

 

Best wishes,

Zhen

 

Zhen Chen

BEng, MEng, PhD, M.ASCE, TCM.BSI, M.ISM, F.HEA
Lecturer in Construction Management

Academic Leader, Digital Construction Research Unit
Course Director, MSc Advanced Construction Technologies and BIM

Department of Architecture, Faculty of Engineering, University of Strathclyde

Office: 302 James Weir Building, 75 Montrose Street, Glasgow, G1 1XJ, United Kingdom

Profiles: Frontiers | Google | LinkedIn | ORCID | Publons | Scopus

 


Re: Is KM standard too Rigid ? What is Radical KM...updates #standards

Robert M. Taylor
 

I thought the KM standard was, like many ISO standards, as high-level as it gets. Mostly these kinds of standards emphasise context and seem to say: decide what you need to do in your context, treat the whole business system, do what you decided and show that you did. Learn. I'm reasonably happy that it isn't prescriptive. I don't understand the equivocation about organisational learning, though - I can't see there's any KM w/o that.


Re: February 2022 SIKM Call: Peter Morville - The Crossroads of Information Architecture and Knowledge Management #information-architecture #monthly-call

Lee Romero
 
Edited

Today we held our 198th monthly call. Thanks to Peter for presenting and leading the discussion, to those who spoke and posted in the chat, and to all those who attended. Please continue the discussion here by replying to this thread. Here are the details of the call.
 
 

Matt Moore 8:14 AM
It all sounds a bit fractal
Knowledge harvesting... (sowing, watering, cross-breeding)

Ginetta Gueli from Italy 8:23 AM
Great metaphor!

Ginetta Gueli from Italy 8:31 AM
How did you build the slides 23 and 24? Did you perform focus groups or 1-2-1 interviews or? How many? How long did it take to build those slides and finalize the solution?

Mohammad Hassanzadeh 8:44 AM
Thank you,
I have a question:
How can we differentiate between information architecture and database architecture? And can this discrimination help better manage information in the organization?

Tim Powell 8:45 AM
Thanks so much, Peter. I have used your books to open my eyes. I especially like your comingling of info design and org design. You really lived Drucker's "knowledge is the business."

Ginetta Gueli from Italy 8:45 AM
I agree that the students were the customers! Great work and thank you for the answer!

Tim Powell 8:45 AM
My question is, what (if anything) does IA have to say on misinformation -- the virus that plagues us all.

Chuck Piotrowski 8:45 AM
Thanks! How do you see IA and KM and AI working together?

Tim Powell 8:49 AM
Yes! Totally agree on K-12 info literacy education!

Ginetta Gueli from Italy 8:50 AM
misinformation generates lots of revenues ;-)

Bart Verheijen 8:52 AM
Personal note: I teach my kids to treat FB as marketing company and never a reliable source of info

Tim Powell 8:55 AM
I agree that there's way too much focus on the Supply side -- Section 230 et al. -- and way too little on the Demand side, as Peter and Bart are saying. It's the user biases and lack of expertise that is the real problem IMO.

Ginetta Gueli from Italy 8:55 AM
One of my unwritten tasks as Information and Knowledge Manager is to teach to different stakeholders how to not forget our "critical thinking" skill. It is hard...I must say, but IA can help in this sense, I think, because it let people stop and think/pause and learn.

Sharon Wilson 8:55 AM
Do you see Machine Learning and/or Natural Language Search reducing the need for taxonomy and tagging content for faceted search navigation and finability?

Connie Smith 8:56 AM
One of my favorite quotes is, "slow down to go fast." This seems to be a core problem as business/organizations seem to have it backwards. How do you get them to see value in "thinking before acting?"

Ginetta Gueli from Italy 8:57 AM
Show them the problems they created with their hands and then offer the solution and I think IA can help, because it structures a problem and then provides a solution :-)

Tim Powell 8:59 AM
@Connie Good question! More info -- especially when not well-findable -- can lead people to use information less -- info overloa.d

Sharon Wilson 9:00 AM
Google box wasn't any good 15 years ago
 
 

On Mon, Feb 14, 2022 at 11:50 AM Lee Romero <pekadad@...> wrote:

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EST.

  • February, 2022 SIKM Call: Peter Morville - The Crossroads of Information Architecture and Knowledge Management
  • Slides
  • For online chat, use the group chat in FreeConferenceCall.com.

SIKM Leaders Community Monthly Call

  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield
    - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the phone icon and then choose your audio preference.
  • Please don't turn on video - this increases the size of the recording ten times.
  • If you have problems connecting, call customer service at 844-844-1322.
  • Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site 
  • Slides - There is no live screen sharing - you follow along by advancing the slides yourself.
  • Previous Calls
  • Future Calls
  • Calendar


KM Job Opportunity #jobs

Ricardo Augusto da Silva Alfenas
 

Dear colleagues,

I send you a job opportunity in KM that I heard about. I have no relationship with it but I wanted to share it with you.

Best Regards,
Ricardo Alfenas - Brazil

Imagem incorporada


Re: February 2022 SIKM Call: Peter Morville - The Crossroads of Information Architecture and Knowledge Management #information-architecture #monthly-call

Matt Moore
 

This looks very exciting! Will there be an actual polar bear on the call?

I am particularly intrigued by slide 31 "Emancipating Information Architecture"...

On Mon, Feb 14, 2022 at 4:50 PM Lee Romero <pekadad@...> wrote:

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EST.

  • February, 2022 SIKM Call: Peter Morville - The Crossroads of Information Architecture and Knowledge Management
  • Slides
  • For online chat, use the group chat in FreeConferenceCall.com.

SIKM Leaders Community Monthly Call

  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield
    - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the phone icon and then choose your audio preference.
  • Please don't turn on video - this increases the size of the recording ten times.
  • If you have problems connecting, call customer service at 844-844-1322.
  • Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site 
  • Slides - There is no live screen sharing - you follow along by advancing the slides yourself.
  • Previous Calls
  • Future Calls
  • Calendar



--
Matt Moore
M. +61 (0) 423 784 504
matt@...


Re: Welcome to our 1000th Member #milestone

John Mitchell <john.mitchell@...>
 

Thanks for the welcome Ginetta, and to Stan for accepting me as your 1000th member. I feel honoured.
Cheers,
John


February 2022 SIKM Call: Peter Morville - The Crossroads of Information Architecture and Knowledge Management #information-architecture #monthly-call

Lee Romero
 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EST.

  • February, 2022 SIKM Call: Peter Morville - The Crossroads of Information Architecture and Knowledge Management
  • Slides
  • For online chat, use the group chat in FreeConferenceCall.com.

SIKM Leaders Community Monthly Call

  • Where: (712) 770-4035 (US and Canada) Passcode 178302
  • International Dial-in Numbers
  • You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield
    - Online Meeting ID: stangarfield
  • If you join online, be sure to click on the phone icon and then choose your audio preference.
  • Please don't turn on video - this increases the size of the recording ten times.
  • If you have problems connecting, call customer service at 844-844-1322.
  • Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)
  • Community Site 
  • Slides - There is no live screen sharing - you follow along by advancing the slides yourself.
  • Previous Calls
  • Future Calls
  • Calendar


Re: Welcome to our 1000th Member #milestone

Ginetta Gueli
 

That's great! Welcome John and congrats Stan for such inspiring community!
All the best,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Re: Welcome to our 1000th Member #milestone

Maria Svoisky Goldberg
 

Welcome John! 
And Stan, thank you for such an amazing community you created!


On Sun, Feb 13, 2022, 8:29 AM John Hovell <johnhovell@...> wrote:
Welcome John and congrats Stan and community! 

On Feb 13, 2022, at 11:08 AM, Stan Garfield <stangarfield@...> wrote:

Welcome to John Mitchell, our 1000th member. John is currently working in a local government improvement agency in Scotland.


Re: Welcome to our 1000th Member #milestone

John Hovell
 

Welcome John and congrats Stan and community! 

On Feb 13, 2022, at 11:08 AM, Stan Garfield <stangarfield@...> wrote:

Welcome to John Mitchell, our 1000th member. John is currently working in a local government improvement agency in Scotland.


Welcome to our 1000th Member #milestone

Stan Garfield
 

Welcome to John Mitchell, our 1000th member. John is currently working in a local government improvement agency in Scotland.


Re: "The Art of the Empathetic Interview" / Ethnography #request

Jessica Malloy
 

Hi Robert,

Hi Robert,

This sounds fascinating. I have a BA in anthropology. I’ve also done some ethnographic work in East Africa. For several years I served as a case manager in a shelter for women and children fleeing domestic violence where I was trained in and practiced empathic interviewing. I’ve been working in and studying KM for 5 years. If you think these experiences may help you, I’d be happy to lend a hand.

Best,
Jessica


"The Art of the Empathetic Interview" / Ethnography #request

Robert L. Bogue
 

Friends –

 

I’d love a bit of help finding the right expertise / connection.  I’m trying to find someone that I can run some ethnography exercises and thoughts past for input.  Let me explain.

 

One of the recurring patterns/problems I see is that people don’t know how to understand other people.  I really mean that there’s some tacit knowledge that’s locked up in their heads and someone else needs it.  It could be a learning designer trying to figure out how to convert it into something explicit to train the masses on.  It could be a business analyst trying to understand a process so it can be documented, automated, or improved.  There’s a long list of people that need to understand something about other people.

 

Empathy, by the way, is simply “I understand this about you.”  So I’m trying to teach people how to learn to understand other people.  I’m not talking about fluffy “you should care about other people” kinds of things but more practical skills.  What questions should you ask?  How do you build rapport and trust?  How do you convert what you learn into something actionable?

 

The course is tentatively titled “The Art of the Empathetic Interview” (it might end up including science, swapping out interview for inquiry, etc – but the intent is there.)  It’s built on The Empathetic Interview, Motivational Interviewing, and Dialogue Mapping – plus some other stuff to stitch the pieces together.

 

When I build courses I build them such that they can be delivered on-line, asynchronous/on-demand.  That means that the exercises are very hard.  We build the exercise then offer “an answer key” so the students can check their own work.  The result is that it constrains the kinds of exercises you can do into a range – and makes getting them right very difficult.

 

I’m trying to find some folks who can provide feedback about my specific ideas around the ethnography exercise but there’s no one that I’m aware of in my first degree network of people that has these skills.  Do any of you know someone who might be willing to provide some feedback?

 

Either way, I’d love some feedback about the concept for the course, wording of the title, and the degree to which it’s needed.  I keep bumping into what I believe is a need for it – but maybe it’s just me.

 

Thanks!

 

-------------------

Robert L. Bogue

O: (317) 844-5310  M: (317) 506-4977 Blog: http://www.thorprojects.com/blog

Want to be confident about your change management efforts?  https://ConfidentChangeManagement.com

Are you burned out?  https://ExtinguishBurnout.com can help you get out of it (for free)

 


Re: Engaging account teams in CoP's #assessment #proven-practice #CoP

Nick Milton
 

I would use Pull rather than Push if it were me Michelle. Talk to the accounts, find out their problems, issues and questions. Use the CoPs to answer the questions. This delivers knowledge back to the accounts, and uncovers undocumented practices from within the answers.

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook" – one of the 100 best management books of all time

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Michelle Pike
Sent: 11 February 2022 11:54
To: main@sikm.groups.io
Subject: Re: [SIKM] Engaging account teams in CoP's #assessment #CoP

 

Thank you all for these responses.  I must admit I must have not articulated exactly what my current need is….  So today we have communities and we’ve already launched a strategy of how to build and support their growth including tools, playbooks guidance etc.   what we are brainstorming now is the next step…. How or what (solution or process) can be used inside those communities to generate ideas from accounts and bring those to the top and vice versa… how can leadership push ideas and best practices down to accounts?   I’m looking for ways in which I can create a program, process or use another solution to develop a consistent way to do this globally.  Is it something that sits outside of SP teams and yammer or is it a process to create ideation.  Like an innovation quest or best practice drive.  

 

Hope that helps more - and these answers have been amazing so thank you

Thanks,

Michelle 



On Feb 10, 2022, at 10:31 PM, Sukhdeep Wasu <sswasu@...> wrote:



Hi Michelle - there's already been some amazing advice/gold nuggets shared by folks here.  Additionally and humbly, my few cents given you're ask is a green field of several ideas that can be shared for you to cherry pick and nurture, are:

 

1.  Foremost, starting at the top - align your goals as per the organisation's short to long term strategy.  Identify quick wins along the discovery process (as suggested previously, gap analysis between current and future state)

2.  Buy-in from leadership; strong sponsors who believe in the value of knowledge sharing

3.  Create a site blueprint (if one does not already exist) of what a community site should like.  In the sense that, during design, consider an all-encompassing/over-arching laundry list of 'can-haves' to the extent you have a one-size-(may)-fit-all.  That's your shot at whenever you have conversations in trying to fill the void or/and need of the hour which is to get your account managers engaged in the early minutes of that call/meeting when you're pitching about what you can do for them.  It's about getting their attention from the get-go where they understand that you understand their trade, so to speak.  You can create it on powerpoint if you like - simple boxes to put down your thought process and float it for review until all stakeholders have agreed, before you're ready for take-off  

4.  Think about your metadata and taxonomy - you will eventually be encapsulating everything the account manager needs to know, in a one-stop-shop and a community site is only as good as the info./knowledge it surfaces without discounting the fact lots needs to be done to keep content fresh and updated (going forwards).  This will allow for surfacing the right information at the right time (need-of-the-hour).  There's nothing more painful about propagating or doing a big hoo-ha about CoP's and eventually, it doesn't work as imagined and one can lose people's interest very quickly

5.  Clearly distinguish and call out differences between Teams, Sharepoint (SP) Community sites and perhaps Yammer groups.  It could confuse people as to what/why/when one MS product versus/over the other is to be used? 'Endorse' the official SP community sites and Yammer groups - so people know which are the official ones.  Endorsing such communities and groups allows for colleagues to know which are the true go-to places with the right people, right skills behind its regular upkeep and upliftment.  Non-endorsed - those that have fire in their bellies, some may let them create their own siloed communities or groups - you may let them/or not - that's another debate/discussion.  Account professionals, other staff ought to know 'what's in it for me?' and once that is explicitly clear, it gets easier to evangelise the masses and this becomes evident when you run analytics on your site/group later

6.  For innovation & ideation - centralise it, give them instead of a blank canvas, pre populated ideas and float this for them to contribute individually if they want to, otherwise, you can create these individual communities for them to work on an idea in a group, float it there in a 'safe space', and then bring it out to the centralised page/site for innovation and ideation.  Perhaps, encourage leadership to call out and encourage people to get active and rewards and/or recognition always go a long way than a mere pat on the back. 

 

Won't bore you with more :)

 

All the best!

 

Regards,

Sukhy

 

On Thu, Feb 10, 2022 at 3:49 AM Michelle Pike <Mpike1005@...> wrote:

I am in search of some guidance or practices regarding the sharing of "best practices", innovation, ideation from the top down and the bottom up in a large organizational structure via Communities of Practice. Trying to develop a best practices strategy, as well as, a solution for how companies can share best practices and content from the top down (meaning leadership and enablement groups) to the bottom up so we filter through down to our accounts. Looking for this strategy to define how we can get our account professional (those sitting on accounts) to better engage and to share and bubble up any good ideas. Any good technologies, systems or processes being use that could meet these needs? We use Microsoft Teams, SharePoint sites and Yammer currently as our collaboration tools.


Re: Engaging account teams in CoP's #assessment #proven-practice #CoP

Michelle Pike
 

Thank you all for these responses.  I must admit I must have not articulated exactly what my current need is….  So today we have communities and we’ve already launched a strategy of how to build and support their growth including tools, playbooks guidance etc.   what we are brainstorming now is the next step…. How or what (solution or process) can be used inside those communities to generate ideas from accounts and bring those to the top and vice versa… how can leadership push ideas and best practices down to accounts?   I’m looking for ways in which I can create a program, process or use another solution to develop a consistent way to do this globally.  Is it something that sits outside of SP teams and yammer or is it a process to create ideation.  Like an innovation quest or best practice drive.  

Hope that helps more - and these answers have been amazing so thank you

Thanks,
Michelle 

On Feb 10, 2022, at 10:31 PM, Sukhdeep Wasu <sswasu@...> wrote:


Hi Michelle - there's already been some amazing advice/gold nuggets shared by folks here.  Additionally and humbly, my few cents given you're ask is a green field of several ideas that can be shared for you to cherry pick and nurture, are:

1.  Foremost, starting at the top - align your goals as per the organisation's short to long term strategy.  Identify quick wins along the discovery process (as suggested previously, gap analysis between current and future state)
2.  Buy-in from leadership; strong sponsors who believe in the value of knowledge sharing
3.  Create a site blueprint (if one does not already exist) of what a community site should like.  In the sense that, during design, consider an all-encompassing/over-arching laundry list of 'can-haves' to the extent you have a one-size-(may)-fit-all.  That's your shot at whenever you have conversations in trying to fill the void or/and need of the hour which is to get your account managers engaged in the early minutes of that call/meeting when you're pitching about what you can do for them.  It's about getting their attention from the get-go where they understand that you understand their trade, so to speak.  You can create it on powerpoint if you like - simple boxes to put down your thought process and float it for review until all stakeholders have agreed, before you're ready for take-off  
4.  Think about your metadata and taxonomy - you will eventually be encapsulating everything the account manager needs to know, in a one-stop-shop and a community site is only as good as the info./knowledge it surfaces without discounting the fact lots needs to be done to keep content fresh and updated (going forwards).  This will allow for surfacing the right information at the right time (need-of-the-hour).  There's nothing more painful about propagating or doing a big hoo-ha about CoP's and eventually, it doesn't work as imagined and one can lose people's interest very quickly
5.  Clearly distinguish and call out differences between Teams, Sharepoint (SP) Community sites and perhaps Yammer groups.  It could confuse people as to what/why/when one MS product versus/over the other is to be used? 'Endorse' the official SP community sites and Yammer groups - so people know which are the official ones.  Endorsing such communities and groups allows for colleagues to know which are the true go-to places with the right people, right skills behind its regular upkeep and upliftment.  Non-endorsed - those that have fire in their bellies, some may let them create their own siloed communities or groups - you may let them/or not - that's another debate/discussion.  Account professionals, other staff ought to know 'what's in it for me?' and once that is explicitly clear, it gets easier to evangelise the masses and this becomes evident when you run analytics on your site/group later
6.  For innovation & ideation - centralise it, give them instead of a blank canvas, pre populated ideas and float this for them to contribute individually if they want to, otherwise, you can create these individual communities for them to work on an idea in a group, float it there in a 'safe space', and then bring it out to the centralised page/site for innovation and ideation.  Perhaps, encourage leadership to call out and encourage people to get active and rewards and/or recognition always go a long way than a mere pat on the back. 

Won't bore you with more :)

All the best!

Regards,
Sukhy

On Thu, Feb 10, 2022 at 3:49 AM Michelle Pike <Mpike1005@...> wrote:
I am in search of some guidance or practices regarding the sharing of "best practices", innovation, ideation from the top down and the bottom up in a large organizational structure via Communities of Practice. Trying to develop a best practices strategy, as well as, a solution for how companies can share best practices and content from the top down (meaning leadership and enablement groups) to the bottom up so we filter through down to our accounts. Looking for this strategy to define how we can get our account professional (those sitting on accounts) to better engage and to share and bubble up any good ideas. Any good technologies, systems or processes being use that could meet these needs? We use Microsoft Teams, SharePoint sites and Yammer currently as our collaboration tools.

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