The problem with analyzing social networks is that you find only the expertise which is frequently used – which means it’s more common – which means that it’s not the critically high value

One suggestion is to perform social network analysis on an organization tosee who people actually go to when they have a question. An expert whoisn't part of a busy communication path probably is not

Well, I try to not have my first message to a group be divisive, but I felt like I had to respond to the tag cloud idea. First, the thread was expertise validation, not identification, a tag

Hi, I think that Tom F has a set of valid points that also came out of the Using Expertise research that Patrick Lambe & I carried out: - We tend to treat "expertise" as though it is all the same

I like tag clouds. The trick is to get access to a representative source of employee-authored content, like email. Imagine an enterprise with 100,000 employees - email inevitably plays a significant

Nicky, Joel Alleyne is/was doing his PhD on the topic of expertise. He has compiled a reading list on Amazon that might have be helpful: http://www.amazon.com/Expertise-Management/lm/R6XRQ3JTB9SX1

Expertise is increasingly recognized not as a solitary trait but aconsequence of a juxtaposition of important ideas. As long as we persistin seeking individual expertise, we will miss the power of

In any business where we have so called 'subject matter experts' how do we validate their expertise? Are there hidden experts with the organisation, perhaps not working in their current field or not

We started using SharePoint 2010 MySite functionality beginning in October 2011. Currently it is almost completely "out of the box", but we are looking at adding fields to support syncing some content

Does anyone have any sources for metrics that demonstrate how Web 2.0, Enterprise 2.0, Social Business, or whatever you wish to call it impacts an organization's KM initiatives? The metrics I am

A recent article on CMIS from a non-technical perspective. Comments welcome.   Content Management Interoperability Services (CMIS) is an emerging standard that allows compliant Enterprise Content

>For those that are leveraging both systems, have you integrated them to create a more robust KM tool? We use a Yammer web part on SharePoint sites to display feeds, usually from Yammer groups. >If

Recognition and reward are important components of any KM implementation. Does anyone use Badgeville's connectors ? Please share your experience ... Easy to implement? Well received by your

For those that are leveraging both systems ... have you integrated them to create a more robust KM tool? If so, do your users like it? How tight is the integration? Does search span the 2 systems or

I did apply for the job but also had that sense of "umm..ok...but what does this position actually DO?" It looks like somebody who read an article in the LIS journal wrote the job

Might be of interest to someone in the group! Mary T. Morgan From: "Judy Matthews" To: "Michigan Chapter" Sent: Thursday, June 7, 2012 3:35:29 PM Subject: RE: [sla-cmi] FW: Job Opportunity

From: Kathleen Schmidt kschmidt@... The Fetzer Institute invites applications for a full-time Program Knowledge Analyst to assist in the capture, storage, and analysis, of materials and output

We have similar experiences with NewsGator on SharePoint as Accenture. We had Yammer running for a while but everyone has elected to move to NewsGator, it's where everything else was happening. In

Susan, We have the NewsGator 2010 product installed here and it’s pretty good. We’ve compared to what Yammer, Chatter, Jive have and in some areas it’s better, in others it’s comparable and

Susan, I may have missed your use case, but the answer is that it really depends on the use case, goals, charter, leadership, sponsorship and a myriad of other factors. I recently had a demo of the