PKS - Because You Need To Know, Lisa Tallman 2016 by Edwin K. Morris on SoundCloud - Hear the world’s sounds https://m.soundcloud.com/edwin-k-morris/pks-because-you-need-to-know-lisa-tallman-2016

SIKM Leaders, Chris Miller https://www.linkedin.com/in/creativegroup/ from the Creative Group was kind enough to share a role with me and asked for wide distribution. I don't know the

Hi Everyone, Thanks for your input. I will dig in asap. Best, Jamie

Thanks Stan! You always have the good stuff!! Bill Learn more about the solutions and value we provide atwww.workingknowledge-csp.com

Hi, The books by Heather Hedden (Accidental Taxonomist) and Patrick Lambe (Organising Knowledge) are awesome. As are the materials from Earley & Associates. There's is also an email list and LinkedIn

Thank you! My team has performed a cross cut, if anyone is interested in discussing this please let me know. Howie

Jamie, thanks for asking here. I compiled a number of resources in these two articles that may be helpful: Classification Process and Taxonomy Metadata and Tags I hope that others will reply with

Hello KMers, I am looking for some proven practices/ starting points for creating a taxonomy and metadata management project. Ideally, it will start small, and then roll out to company/

Hi Howie, I am Daniel Quinones, a Program Manager for Knowledge Management and Collaborative Engagement at CHRISTUS Health, a faith based Catholic Healthcare Provider. I came across a web site that is

TO: SIKM Leaders Community Today we held our 142nd monthly call. Here are the details: June 20, 2017 SIKM Call: Frank Guerino - Automatic and rapid generation of massive knowledge repositories from

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT. June 20 SIKM Call: Frank Guerino: Automatic and rapid generation of massive knowledge repositories from data Slides

Hi April I was a CKO for a mid cap consulting company in DC from 2005-2009. Glad to help you. Skype id “ckobill” Bill Kaplan Learn more about the solutions and value we

I'm an independent KM consultant researching KM in the corporate setting. If you are a CKO in a corporate environment, I'm interested in your perspective and experiences. Please reply here, if

Begin forwarded message:

Thanks Matt!

Apologies, Can't remember if I responded to this. My former employer - Panviva - focused on knowledge management in contact centres in financial services orgs (esp. health insurance & banking). They

Howie--I'd appreciate the opportunity to follow-up and would like to hear about what you're doing within your organization and KPI measurements. Feel free to shoot me an email at joanna.pierce@... and

Greetings all forward thinkers. This is my first post as I am a recent addition to the group. I am the founder and president of the first KM nonprofit in the US. Pioneer Knowledge Services received

Joanna, For clarification of what you are looking for.. Specifically you want information for contact centers in finance and/or insurance. The relationship between call time

We have quite a bit of research regarding the benefits of KM in general, in addition to the benefits for Contact Centers, but are having difficulty finding quality resources to prove ROI and overall