Hello Chris, Sorry for not getting a chance to reply until now. The Cityview Hotel in Hong Kong https://thecityview.com.hk/ is affiliated with the Hong Kong YMCA, and the YMCA had its offices within

Dear KM Experts ... belated Merry Christmas .,... I hope to see stromg participation or sikm group responses /posting after NY .....pls indicate your bakcgrouound (company / desigation) or even better

Dear SIKM Leaders, UCB Pharma is hiring in its Technical & Supply Operations KM Team! A great team with a 5-year old & growing program! Knowledge Management Project

Thank you Sivaguru for your contribution and I believe your comments are valid. However, my research focus is possibly on "big picture" level (e.g International Hotel Companies [HC] and SME Hotel

I like this discussion on KM in the hotel industry. Our son started in this industry about 3 years ago - and I have been watching how he is getting groomed. They cover the 'hard' aspects of the

Thank you Howie for contributing another piece of information that does partially overlap with my preliminary findings. That the top 5 Marriott, Hilton, IHG. Wyndham and Accor do have / apply KM

Dear Arthur Thank you for your kind words and support. There are some very interesting comments on this topic and I hope I will be able to speak to some members (academics / experts) of this group.

Dear Chris That is very exiting knowledge and a new perspective (KM slip streaming SS). It would be extremely interesting to know what happened to SS at Starwood after the Marriott takeover (will it

Hi Chris, You could try looking at the works that Starwoods Group have done, layering KM practices onto Six Sigma.https://de.slideshare.net/satya_yudha/presentasi-ui My experience is that the smaller

Hi SIKM Leaders, I want to endorse the work being done by Chris. I have been liaising with him on this project and he is doing some good word to uncover the potential that KM has to revolutionise

Hi Chris, I reached out to my sister Stacey Cohen, she is an Executive Pastry Chef for Arrowwood http://www.doralarrowwood.com/ a Benchmark property.

Thank you so much for the add. My name is Nerisa Kamar - Kenyan. Through Information Africa Organization, we have been offering KM open & tailored workshops from 2014. In 2015, we held our 1st

Dear Murray Great to be in touch and thank you for your insights. I am very much looking forward to speak to you. Totally agree with you on CKM and CRM but limiting hotel KM to that (only) might

Yes Chris, I'm editor in chief of the International Journal of Knowledge Management and teach KM and decision support to graduate students and use KM in the hotel industry as one of my favorite

Dear Chuck Dear Tom Thank you for taking time to post your valuable comments. Whilst, I (overall) agree on your observations I am specifically interested to collect more data (interview experts

Hi Chris, I must say, I am a bit surprised that you would say thehotel industry has not embraced KM. I spend a LOT of time in hotels (>170rack nights/year), and I see LOTS of ways KM is and can be

Hi Chris - my thoughts on this: 1. KM solutions are very culture dependent Look at the work Deming did on quality circles back in the 80s in the auto industry. These were developed by the US, and

Hi Chris I missed the beginning of what you wanted. When you said km consultants at PwC I did not know you wanted only in the hotel industry. Is that what you mean? Denise

Dear Denise Great to hear from you........if you could allow 15 min of you valuable time I would love to have a chat (interview ..what you know about KM in hotel industry ....) over phone / Skpye

Hello Chris, I am not sure if KM has been used as a business strategy in this industry. However, it could be feasible an approximation to km under the services umbrella. I suggest making an analysis