APQC has a KM Maturity assessment tool that helps with identifying gaps: https://www.apqc.org/what-we-do/benchmarking/assessment-survey/knowledge-management-capability-assessment-tool Karen --

Thank you so much, Stephen! This is really great feedback. I had thought about ROI and different measures to assess the options. I hadn't thought about measuring FOI request, which is something my

Thank you for your response, Daan! This is a great argument in favour of publishing externally. I will tie this in with the options I present to the Executive team.

Hi Lisa, I don't know how much your organisation would be receptive to a quantitative analysis to support this evaluation, but it is a good example of how you can model outcomes using

Hi Group! KMWorld has a newly designed website which I urge you to check out. https://www.kmworld.com/Conference/2020 Many of you have been speakers at our event in the past & I’d love for any

Dear Lisa: I’m some kind of transparency guy and worked in government access to information functions. I’m of the opinion that it should not matter of the material is written or not written for an

Hello everyone! I am new to this group so I hope this post is appropriate. I am working on a policy brief regarding whether the Land Title and Survey Authority of BC’s (LTSA) internal land title

Questionnaire- What are some of the questions you would ask the Leadership, to assess gap in the Knowledge Flow. Do you have sample questionnaire of a KM Gap Assessment. any sample, template, or

Thanks Lee, Maybe we can talk about this when we meet on during the Feb 6 Michigan KM luncheon. Our group is actually making a presentation on this very issue in Port Huron at 8:30am. So far, it

Thanks for sharing that, Dennis! Your write-up reminded me also of this related write-up from the Nielsen Norman group: https://www.nngroup.com/articles/information-foraging/ As I am "neck deep" in

Happy to share with you my article "Conflicts in creating standard operating procedures". This article is part of my attempt to analyze: - SOPs' stagnation - The negative feelings employees tend to

My department at work got into a little discussion last week on Information Foraging Theory. We were thinking about it in terms of content and community management so I wrote up a blog post on the

I am looking for a remote KM position if anyone hears of one please let me know thanks Tracy McOrmond

A recruiter contacted me about this position in Hoboken, NJ (aka the birthplace of Frank Sinatra). See attached. One consideration for you: the role is NOT remote. The expectation is that you'll be in

Hi K+L+IT Friends, After reading this article I wondered if anyone knew of / had used firms that convert training using

Thanks Ian!-- Atte. Miguel A.Jordán

http://www.knoco.com.au/surveys These have the standard Knoco maturity models for KM and Lessons Learned Ian Fry MAIPM, MAITD Director Knoco Australia Pty Ltd T: 08 8391 1818 M: 0410 011

Dear Stan: thanks very much for your answer. I will revise it immediately. Best regards, Miguel -- Atte. Miguel A.Jordán

Miguel, these links may be

Dear Colleagues: I´am trying to find an official version of most maturity models related to document management (and related concepts like information, knowledge, records, etc), but specially those