The range of experience thoughtfully represented in this discussion is impressive! Expertise Mapping and Location (EML) is a huge untapped resource in many organizations — true low-hanging

Wow, those are big topics. With regard to granularity the problem is a set of conflicting requirements. If you make things too fine grained the complexity increases and the number of items per

Sam, What problem are you solving? Typically I do not find an expert for the sake of finding an expert. I find them because their expertise will help me solve a problem. The kind of a expert that I

Alex McIntosh: https://youtu.be/YDfisZ08M6U Adam Dunn: https://youtu.be/B3rQM79Pi18 Heidi Larson: https://youtu.be/NJRsNcZH4ho Q&A: https://youtu.be/gwO65A_bIf8 As a result of a massive medical

we used to call what Stamind does social network analysis and that is a powerful way of seeing who people email or possibly call when they have questions. Of course this doesn't work for environments

Thank you all for the great comments and insights. A lot of valuable insights and there are a few points I’d love to learn more about: How do you determine the granularity of the taxonomy,

Hi Sam First, just to reiterate Dan's comment about 'expert' versus 'expertise'. In my organization we take this a step further and consider 'experience' as part of the same spectrum, on the basis

Hi Sam, I would recommend also looking into social network analysis, and being cognisant of the distinction between an "expert" and a "knowledge broker". Someone may be a trusted

That's certainly an approach we use to identify potential SME's. We combine that with self assessment, peer reviews and actions by others. For example, our graduate engineers are largely responsible

Hi Sam - the first point I want to share with you on this is that I have found it's important to use words carefully. By that I mean that the word "expert" can be a tricky one. I like to generally

Hi Sam ... a while ago I asked a question about establishing an SME Network and got some great input from the group. Some of this exchange may be of help. https://sikm.groups.io/g/main/message/6673

Hi all - I am curious to understand the process by which you would identify a subject matter expert within your organization. I am working on a computer science research on identifying experts by

Hi All, KPMG is looking for an experienced community manager to support an internal program to enable large scale global virtual communities, both technical and business focussed in nature. Location

Hi all, Just a quick note that the global 2021 Intranet and Digital Workplace Awards are open for entries, with submissions closing on March 26:

Today we held our 186th monthly call. Thanks to Nirmala for presenting, to those who asked questions and made comments, and to all those who attended. Please continue the discussion here by replying

Hi All, Here’s the link to the article I referred to, during the session https://www.linkedin.com/pulse/simple-habits-transform-work-nirmala-palaniappan Regards Nirmala -- "The faithful see the

Many thanks, Nick—this is exactly what I’ve been looking for! Appreciate your taking the time to share! Lizzi LIZZI WINTER Knowledge Management Program Manager 3333 Piedmont Road, NE|

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EST. February 16, 2021 SIKM Call: Nirmala Palaniappan - Tips & Tricks for Your Lessons Learned Program Slides For online chat, use

Thanks Nuria! P Patrick Lambe Partner Straits Knowledge phone: +65 98528511 web: www.straitsknowledge.com resources: www.greenchameleon.com knowledge mapping: www.aithinsoftware.com

Great, thank you Nancy. Warmly, Priya