Date   

Re: KMWorld and Taxonomy Boot Camp 2009 #KMWorld #conferences

Stan Garfield
 

There have been many more replies since I posted the initial list - some
to the group, and some private.

If one of you is willing to arrange a dinner meeting for the group, that
would be most helpful. I will be tied up in a client meeting the rest
of this week, and will leave for San Jose on Monday, so if there is a
volunteer, please reply to this post and let everyone know your intent
to organize, and then post again with the details. Thanks in advance
for helping.

Regards,
Stan


Sensemaking, Decision Making and KM: Cognitive Edge at Knowledge Workers Toronto. Nov 24 #local

Martin@Cleaver.org <martin@...>
 




Cognitive Edge
 
 

Michael Cheveldave, Business Development Director of Cognitive Edge, will be conducting a talk on Sense Making, Decision Making and Knowledge Management with the Knowledge Workers Toronto on 24 November 2009 at:

Venue:  Groundhog Pub, 401 Bloor Street East, Toronto, ON M4W 1H7

Time:  6:30pm

For more details and to RSVP on this seminar, please visit Knowledge Workers Toronto website http://www.knowledgeworkers.org/ 

..

There are still places available at the Cognitive Edge Toronto Accreditation course and SenseMaker™ workshop held over 25-27 November 2009 at:

Venue:  Telsec Business Centre, 19th Floor, Suite 1902, Room 104, 1 Yonge Street, Toronto Star Building, M5E 1W7

Time:  8:30am - 4:30pm

Anyone who attends Michael Cheveldave's talk on 24 November 2009 will enjoy a 15% off the course fees.

You may view details on the Cognitive Edge Accreditation course and SenseMaker™ workshop here and here .

..

We would appreciate you forwarding this information to any colleague who may be interested, and apologize if you have received more than one notification.

Thank you!From the Cognitive Edge Teamwww.cognitive-edge.com    
 


Re: Bill's Changing world #personal

Arthur Shelley
 

Bill,

 

So what does this mean?  New company name or new company?

Regards

Arthur Shelley
Author: The Organizational Zoo A Survival Guide to Workplace Behavior and
Being a Successful Knowledge Leader  What knowledge practitioners need to know to make a difference.
www.organizationalzoo.com
Twitter: Metaphorage
Ph +61 413 047 408


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Kaplan, Bill
Sent: Tuesday, 10 November 2009 5:02 AM
To: sikmleaders@...; sikmleaders@...
Subject: RE: [sikmleaders] Re: KMWorld and Taxonomy Boot Camp

 

 

Please DELETE my ...acqsolinc.com email and REPLACE with bill@workingknowledge-csp.com

Thanks

________________________________

From: sikmleaders@yahoogroups.com on behalf of Tom
Sent: Fri 11/6/2009 10:59
To: sikmleaders@yahoogroups.com
Subject: [sikmleaders] Re: KMWorld and Taxonomy Boot Camp

I will be there - Tom Short

--- In sikmleaders@yahoogroups.com <mailto:sikmleaders%40yahoogroups.com> , "StanGarfield" ...> wrote:
>
>
> I received a suggestion to organize a gathering of SIKM Leaders members
> who will be attending KMWorld 2009 or Taxonomy Boot Camp 2009. If you
> will be attending and would like to meet up, please send a note to me at
> stangarfield@... d@...> with your cell
> phone number, and I will post a list of all members who respond.
>
> Here is a list of SIKM members who will be presenting. If I left anyone
> off, please reply to update me. Thanks.
>
> KMWorld 2009 <http://www.kmworld.com/kmw09/Speakers.aspx <http://www.kmworld.com/kmw09/Speakers.aspx> > Nov. 17-19
>
>
>
> 1. Randy Adkins , Senior Partner - FACTeam
>
> 2. Tom Barfield , Global Knowledge Management Lead - Accenture
>
> 3. Allan Crawford - California State University, Northridge
>
> 4. Nancy Dixon , Founder - Common Knowledge Associates
>
> 5. Seth Earley , President - Earley & Associates
>
> 6. Stan Garfield , Community Evangelist, Consulting - Deloitte
> Touche Tohmatsu
>
> 7. Susan Hanley , President - Susan Hanley LLC
>
> 8. Bill Ives , Consultant, Portal & KM - Darwin Development
> Corporation
>
> 9. Patrick Lambe , Founder - Straits Knowledge
>
> 10. Darcy Lemons , Senior Project Manager - APQC
>
> 11. Eric Mack , President and Founder - ICA.COM
>
> 12. Dave Pollard , Vice President - Chartered Accountants of Canada
>
> 13. Marc Solomon , Knowledge Planner - PRTM Management Consulting
>
> 14. Kathy Valderrama , Project Manager of KM - Federal Reserve Bank of
> Cleveland
>
>
>
> Taxonomy Boot Camp 2009
> <http://www.taxonomybootcamp.com/2009/SpeakerList.shtml <http://www.taxonomybootcamp.com/2009/SpeakerList.shtml> > Nov. 19-20
>
>
>
> 1. Steve Ardire, VP Strategy & Business Development, Early Stage
> Semantic Technology Startups
>
> 2. Seth Earley, President, Earley & Associates
>
> 3. Patrick Lambe, Founder, Straits Knowledge
>
> 4. Tom Reamy, Chief Knowledge Architect, KAPS Group
>
> 5. Annie Wang, Senior Manager, Global Knowledge Management, Deloitte
>

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.425 / Virus Database: 270.14.52/2485 - Release Date: 11/06/09 19:39:00


November 2009 SIKM Call: Matt Moore - Using Expertise: The Story So Far #expertise #monthly-call

Stan Garfield
 

The time for the November 17 monthly SIKM Leaders Community call has
been changed for this date only.

The call will be from 3:15-4:15 p.m. EST. This will allow Matt Moore to
present on Using Expertise at 7:15 a.m. in Sydney, and those of us who
will be attending KMWorld to attend during the lunch hour.

Further details will be provided in the reminder the day before.


Re: KMWorld and Taxonomy Boot Camp 2009 #KMWorld #conferences

Kaplan, Bill <bill.kaplan@...>
 

Please DELETE my ...acqsolinc.com email and REPLACE with bill@...

Thanks

________________________________

From: sikmleaders@... on behalf of Tom
Sent: Fri 11/6/2009 10:59
To: sikmleaders@...
Subject: [sikmleaders] Re: KMWorld and Taxonomy Boot Camp




I will be there - Tom Short

--- In sikmleaders@... <mailto:sikmleaders%40yahoogroups.com> , "StanGarfield" <stangarfield@...> wrote:


I received a suggestion to organize a gathering of SIKM Leaders members
who will be attending KMWorld 2009 or Taxonomy Boot Camp 2009. If you
will be attending and would like to meet up, please send a note to me at
stangarfield@... <mailto:stangarfield@...> with your cell
phone number, and I will post a list of all members who respond.

Here is a list of SIKM members who will be presenting. If I left anyone
off, please reply to update me. Thanks.

KMWorld 2009 <http://www.kmworld.com/kmw09/Speakers.aspx <http://www.kmworld.com/kmw09/Speakers.aspx> > Nov. 17-19



1. Randy Adkins , Senior Partner - FACTeam

2. Tom Barfield , Global Knowledge Management Lead - Accenture

3. Allan Crawford - California State University, Northridge

4. Nancy Dixon , Founder - Common Knowledge Associates

5. Seth Earley , President - Earley & Associates

6. Stan Garfield , Community Evangelist, Consulting - Deloitte
Touche Tohmatsu

7. Susan Hanley , President - Susan Hanley LLC

8. Bill Ives , Consultant, Portal & KM - Darwin Development
Corporation

9. Patrick Lambe , Founder - Straits Knowledge

10. Darcy Lemons , Senior Project Manager - APQC

11. Eric Mack , President and Founder - ICA.COM

12. Dave Pollard , Vice President - Chartered Accountants of Canada

13. Marc Solomon , Knowledge Planner - PRTM Management Consulting

14. Kathy Valderrama , Project Manager of KM - Federal Reserve Bank of
Cleveland



Taxonomy Boot Camp 2009
<http://www.taxonomybootcamp.com/2009/SpeakerList.shtml <http://www.taxonomybootcamp.com/2009/SpeakerList.shtml> > Nov. 19-20



1. Steve Ardire, VP Strategy & Business Development, Early Stage
Semantic Technology Startups

2. Seth Earley, President, Earley & Associates

3. Patrick Lambe, Founder, Straits Knowledge

4. Tom Reamy, Chief Knowledge Architect, KAPS Group

5. Annie Wang, Senior Manager, Global Knowledge Management, Deloitte


Re: KMWorld and Taxonomy Boot Camp 2009 #KMWorld #conferences

Tom <tman9999@...>
 

I will be there - Tom Short

--- In sikmleaders@..., "StanGarfield" <stangarfield@...> wrote:


I received a suggestion to organize a gathering of SIKM Leaders members
who will be attending KMWorld 2009 or Taxonomy Boot Camp 2009. If you
will be attending and would like to meet up, please send a note to me at
stangarfield@... <mailto:stangarfield@...> with your cell
phone number, and I will post a list of all members who respond.

Here is a list of SIKM members who will be presenting. If I left anyone
off, please reply to update me. Thanks.

KMWorld 2009 <http://www.kmworld.com/kmw09/Speakers.aspx> Nov. 17-19



1. Randy Adkins , Senior Partner - FACTeam

2. Tom Barfield , Global Knowledge Management Lead - Accenture

3. Allan Crawford - California State University, Northridge

4. Nancy Dixon , Founder - Common Knowledge Associates

5. Seth Earley , President - Earley & Associates

6. Stan Garfield , Community Evangelist, Consulting - Deloitte
Touche Tohmatsu

7. Susan Hanley , President - Susan Hanley LLC

8. Bill Ives , Consultant, Portal & KM - Darwin Development
Corporation

9. Patrick Lambe , Founder - Straits Knowledge

10. Darcy Lemons , Senior Project Manager - APQC

11. Eric Mack , President and Founder - ICA.COM

12. Dave Pollard , Vice President - Chartered Accountants of Canada

13. Marc Solomon , Knowledge Planner - PRTM Management Consulting

14. Kathy Valderrama , Project Manager of KM - Federal Reserve Bank of
Cleveland



Taxonomy Boot Camp 2009
<http://www.taxonomybootcamp.com/2009/SpeakerList.shtml> Nov. 19-20



1. Steve Ardire, VP Strategy & Business Development, Early Stage
Semantic Technology Startups

2. Seth Earley, President, Earley & Associates

3. Patrick Lambe, Founder, Straits Knowledge

4. Tom Reamy, Chief Knowledge Architect, KAPS Group

5. Annie Wang, Senior Manager, Global Knowledge Management, Deloitte


Re: KMWorld and Taxonomy Boot Camp 2009 #KMWorld #conferences

Paul Neiswander <paul.neiswander@...>
 

I will be attending KM World from Mon PM through Thursday. Cell – 571-338-8748

 

PAUL NEISWANDER
Technical Director
iCrossing

 703.262.3264 direct
 571-338-8748 mobile
 703.262.3201 fax
 
paul.neiswander@...
 www.icrossing.com

read our minds at
Great Finds, the iCrossing blog

 

HIGHLY CONFIDENTIAL CATEGORY 1

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Nancy Dixon
Sent: Thursday, November 05, 2009 6:21 PM
To: sikmleaders@...
Subject: Re: [sikmleaders] SIKM Members attending KMWorld and Taxonomy Boot Camp

 

 

I will be at KM World  

Nancy Dixon nancydixon@...  512 912 6100

 

On Nov 5, 2009, at 4:57 PM, StanGarfield wrote:



 

 

>I will post a list of all members who respond

Here it is:

From kzaccheo <kzaccheo@...>

I am attending both of these sessions.

Kristin Zaccheo, Knowledge Management Strategist, Jeppesen - A Boeing Company

mobile: +1 303 258 6078

Kristin.Zaccheo@...

 

From Thomas Blumer <tom_blumer@...>

My cell phone is 408 391 0534 and I should be there from Monday till Friday.

Thomas.Blumer777@...

Office:   (408) 212 9526

Mobile: (408) 391 0534

 

From Sue Hanley <sue@...>

Excellent idea!  Please count me in. My mobile number is 301-442-0127.

sue@...

301-469-0770 (office)

301-442-0127 (mobile)

 

From Patrick Lambe <plambe@...>

My cell is +65 97542165

 

From Jacob Watts <Jacob.Watts@...>

My cell is 916-997-1928.

 

From Cerrone, Dave (GE Infra, Energy) <cerrone@...>

My cell is:  518-605-6539

 

From Steve Ardire <sardire@...>

360-868-4435 ( Google Voice # )

 

From Bill Ives <iveswilliam@...>

I am doing a workshop on Monday - here is my cell - 781-820-9967

 

 

 

Nancy M, Dixon

Common Knowledge Associates

NEW PHONE NUMBER  

  512 912 6100

 

now blogging at www.nancydixonblog.com

 

 

 

 

 

iCrossing Privileged and Confidential Information
This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information of iCrossing. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.


Re: KMWorld and Taxonomy Boot Camp 2009 #KMWorld #conferences

Bill Ives <iveswilliam@...>
 

I will be at KM World  Monday through mid-day on Wednesday. Hope to see many of your there.



Bill Ives
_________________________
Tweeting at:

Blogging at:
Portals and KM

Darwin Discovery Engine Blog

FastForward

The AppGap














On Nov 5, 2009, at 6:21 PM, Nancy Dixon wrote:

I will be at KM World  

Nancy Dixon nancydixon@commonknowledge.org  512 912 6100

On Nov 5, 2009, at 4:57 PM, StanGarfield wrote:

 

>I will post a list of all members who respond

Here it is:

From kzaccheo <kzaccheo@yahoo.com>

I am attending both of these sessions.

Kristin Zaccheo, Knowledge Management Strategist, Jeppesen - A Boeing Company

mobile: +1 303 258 6078

Kristin.Zaccheo@jeppesen.com

 

From Thomas Blumer <tom_blumer@hotmail.com>

My cell phone is 408 391 0534 and I should be there from Monday till Friday.

Thomas.Blumer777@gmail.com

Office:   (408) 212 9526

Mobile: (408) 391 0534

 

From Sue Hanley <sue@susanhanley.com>

Excellent idea!  Please count me in. My mobile number is 301-442-0127.

sue@susanhanley.com

301-469-0770 (office)

301-442-0127 (mobile)

 

From Patrick Lambe <plambe@greenchameleon.com>

My cell is +65 97542165

 

From Jacob Watts <Jacob.Watts@webex.com>

My cell is 916-997-1928.

 

From Cerrone, Dave (GE Infra, Energy) <cerrone@...>

My cell is:  518-605-6539

 

From Steve Ardire <sardire@gmail.com>

360-868-4435 ( Google Voice # )

 

From Bill Ives <iveswilliam@comcast.net>

I am doing a workshop on Monday - here is my cell - 781-820-9967

 



Nancy M, Dixon
Common Knowledge Associates
NEW PHONE NUMBER  
  512 912 6100

now blogging at www.nancydixonblog.com









Re: KMWorld and Taxonomy Boot Camp 2009 #KMWorld #conferences

Nancy Dixon
 

I will be at KM World  
Nancy Dixon nancydixon@...  512 912 6100

On Nov 5, 2009, at 4:57 PM, StanGarfield wrote:

 

>I will post a list of all members who respond

Here it is:

From kzaccheo <kzaccheo@yahoo.com>

I am attending both of these sessions.

Kristin Zaccheo, Knowledge Management Strategist, Jeppesen - A Boeing Company

mobile: +1 303 258 6078

Kristin.Zaccheo@jeppesen.com

 

From Thomas Blumer <tom_blumer@hotmail.com>

My cell phone is 408 391 0534 and I should be there from Monday till Friday.

Thomas.Blumer777@gmail.com

Office:   (408) 212 9526

Mobile: (408) 391 0534

 

From Sue Hanley <sue@susanhanley.com>

Excellent idea!  Please count me in. My mobile number is 301-442-0127.

sue@susanhanley.com

301-469-0770 (office)

301-442-0127 (mobile)

 

From Patrick Lambe <plambe@greenchameleon.com>

My cell is +65 97542165

 

From Jacob Watts <Jacob.Watts@webex.com>

My cell is 916-997-1928.

 

From Cerrone, Dave (GE Infra, Energy) <cerrone@...>

My cell is:  518-605-6539

 

From Steve Ardire <sardire@gmail.com>

360-868-4435 ( Google Voice # )

 

From Bill Ives <iveswilliam@comcast.net>

I am doing a workshop on Monday - here is my cell - 781-820-9967

 



Nancy M, Dixon
Common Knowledge Associates
NEW PHONE NUMBER  
  512 912 6100

now blogging at www.nancydixonblog.com







KMWorld and Taxonomy Boot Camp 2009 #KMWorld #conferences

Stan Garfield
 

>I will post a list of all members who respond

Here it is:

From kzaccheo <kzaccheo@...>

I am attending both of these sessions.

Kristin Zaccheo, Knowledge Management Strategist, Jeppesen - A Boeing Company

mobile: +1 303 258 6078

Kristin.Zaccheo@...

 

From Thomas Blumer <tom_blumer@...>

My cell phone is 408 391 0534 and I should be there from Monday till Friday.

Thomas.Blumer777@...

Office:   (408) 212 9526

Mobile: (408) 391 0534

 

From Sue Hanley <sue@...>

Excellent idea!  Please count me in. My mobile number is 301-442-0127.

sue@...

301-469-0770 (office)

301-442-0127 (mobile)

 

From Patrick Lambe <plambe@...>

My cell is +65 97542165

 

From Jacob Watts <Jacob.Watts@...>

My cell is 916-997-1928.

 

From Cerrone, Dave (GE Infra, Energy) <cerrone@...>

My cell is:  518-605-6539

 

From Steve Ardire <sardire@...>

360-868-4435 ( Google Voice # )

 

From Bill Ives <iveswilliam@...>

I am doing a workshop on Monday - here is my cell - 781-820-9967

 


Re: User Generated Content Retention / management question #social-media #blogs #ESN #wikis #content-management

Larry Hawes
 

These are great questions, Lee. I have not seen any related data, but my gut tells me that most organizations haven't asked these questions yet. Management of UCG from social software will lag actual usage, just as retention of email and IM did.

Larry

------------------------------------
Larry Hawes, Lead Analyst
Collaboration and Enterprise Social Software
Gilbane Group
763 Massachusetts Avenue
Cambridge, MA 02139
617-497-9443 x154

--- In sikmleaders@..., Lee Romero <pekadad@...> wrote:

Hi all - I am looking for insights about standards that organizations
(especially for firms in regulated industries) might have around
retention of user generated content or social media content within the
enterprise.

The kinds of content platforms/tools that might be covered would be
things like: community discussion boards, mailing lists, wikis, blogs,
micro-blogging tools, etc.

The kinds of potential retention issues: Does your organization
mandate retention for potential discoverability? Does you
organization handle this type of content in a way different from how
your organization would handle email? Does your organization have any
standards for regular archiving or deletion of this type of content?
Perhaps policies or guidelines around how much moderation this type of
content might be subject to?

Thanks for any insights you can share.

Regards
Lee Romero


Re: Great article by McKinsey - Using Technology to Improve Workforce Collaboration #collaboration

Simard, Albert <albert.simard@...>
 

Nancy

 

Thanks for posting a link to this article.  It really hit home.  I see the article as a key initial step in the transition from individual work to collaboration.

 

I am struggling with setting up SharePoint because the only way that we can get everything done is through collaboration, but everyone is too busy to learn and use the technology (no, it is not intuitive, especially for site managers).  But by segmenting collaboration and identifying underlying processes and participants for each segment, (as we did for knowledge services) we can begin to understand the true nature of collaboration and tailor the technology to specific needs.  

 

As everyone knows, if you can’t measure it, you can’t manage it (notwithstanding my long history in the world of science where the primary criteria is “you know it when you see it”).  But before you can measure something, you have to describe it (actually, defining it is better).  That’s what this article begins to do for collaboration.  What does collaboration actually do?  How does it work?  Who does it?  What are its outputs?  How does it increase productivity?  Can we measure these things?  

 

Personally, I intend to use this as a starting point for developing framework and strategy for implementing collaboration and social networking, one function at a time.

 

Al Simard

Knowledge Manager

DRDC-Centre for Security Science

 


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of nsettlemurphy
Sent: Thursday, November 05, 2009 9:57 AM
To: sikmleaders@...
Subject: [sikmleaders] Great article by McKinsey - Using Technology to Improve Workforce Collaboration

 

 

This article, dated October 27, 2009, suggests segmenting knowledge workers by type of collaboration needed, assigning value to particular interactions, and identifying the greatest sources of "waste"---all with an eye toward developing a virtual collaboration strategy for knowledge workers, with quantifiable results.

http://whatmatters.mckinseydigital.com/internet/using-technology-to-improve-workforce-collaboration?commented=0#txpCommentInputForm

As someone who works with IT groups in helping accelerate adoption of new IT initiatives---especially those that relate to virtual collaboration---I think this paper will be very helpful in encouraging clients to create a real collaboration strategy whose success can be measured in time and money, rather than throwing tools out there and hoping for the best.

Would be interested in hearing comments from anyone who reads this.

Nancy Settle-Murphy
www.guidedinsights.com


Great article by McKinsey - Using Technology to Improve Workforce Collaboration #collaboration

nsettlemurphy <nancy@...>
 
Edited

This article, dated October 27, 2009, suggests segmenting knowledge workers by type of collaboration needed, assigning value to particular interactions, and identifying the greatest sources of "waste"---all with an eye toward developing a virtual collaboration strategy for knowledge workers, with quantifiable results.

https://www.conference-board.org/retrievefile.cfm?filename=McKinsey_%20What%20Matters_%20Using%20technology%20to%20improve%20workforce%20collaboration.pdf&type=subsite

As someone who works with IT groups in helping accelerate adoption of new IT initiatives---especially those that relate to virtual collaboration---I think this paper will be very helpful in encouraging clients to create a real collaboration strategy whose success can be measured in time and money, rather than throwing tools out there and hoping for the best.

Would be interested in hearing comments from anyone who reads this.

Nancy Settle-Murphy
www.guidedinsights.com


Re: Workshop on Managing and Leveraging Expertise November 10, 2009 in Washington DC #learning #research #expertise

Patti Anklam <patti@...>
 

HI, Patrick,

 

Sorry I won’t be making it!

 

/patti

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Patrick Lambe
Sent: Tuesday, November 03, 2009 11:24 AM
To: "“sikmleaders@...“"
Subject: [sikmleaders] Last Call for Expertise Workshop in Washington DC

 

 

Hi folks

 

This is a last call for the workshop on "Managing and Leveraging Expertise" to be held in Washington DC a week from today. We have been booked into a slightly bigger room, so we still have a few places available. There is no charge for this workshop, as it's part of an open research project, more details below. (Matt Moore will also be presenting on some of the findings from this project so far in the November 17 Community Leader's Call).

 

Registrations to Dr Brenda Roth at RothB@... . Do circulate this notice among your KM.Gov colleagues.

 

Venue: Room 184, Marshall Building (Building 62), National Defense University, Fort McNair, Washington DC

Timing: 8am to 2pm (15 mins coffee break at 10am; 1 hour lunch break 12-1pm)

Cost: free, but you will need to buy your own lunch at the cafeteria

RegisterRothB@...

Pre-workshop: you might find it useful to take our expertise survey at http://tinyurl.com/expertisesurvey

Directions: download the directions sheet from http://www.greenchameleon.com/uploads/Directions_to_Ft_McNair.doc



 

The Workshop:

The workshop focuses on how organisations value and leverage (or fail to value and leverage) the expertise and experience of their people, so we prefer a diverse, multi-organisation group if we can get it. 

 

The workshop activities are:

 

1. Introduction to our leveraging expertise project (presentation format)

2. Sharing stories/examples of how expertise/ experience are valued/not valued in participants' own organisations (group activity)

3. Working with these stories and other stories from other organisations to identify common themes, values and patterns of behaviour (large group activity working on walls/windows around the room, tagging and clustering stories)

4. Thinking ab out intervention design to meet the issues identified (group work to discuss specific participant cases and to examine possible approaches - using our KM Method Cards as an aid).

 

The Benefits:

For participants it's an opportunity to look at issues around expertise and experience management, compare issues with other organisations, and think about possible approaches... as well as an exposure to the narrative sensemaking techniques we use. As participants in the project they will also get access to the final report.

 

The Background: 

Patrick Lambe and Matt Moore are running a public narrative research project on how organisations value and leverage their expertise. The social and organisational context of expertise management is not well understood - most research has focused on cognitive aspects of acquiring expertise, or generic knowledge transfer issues. 

 

Our project starts by gathering examples of how expertise is actually managed or mismanaged across a wide variety of organisations and geographies. We are running a series of sensemaking workshops to identify significant patterns in these narratives, and the DC workshop is one of these. We have completed workshops in Australia and Dubai and will conduct another sensemaking workshop (with Nancy Dixon) in San Jose on November 16. 

 

The story material produced by other workshops is at http://usingexpertise.blogspot.com, and at the raw outputs of the workshops are at http://usingexpertise.wikispaces.com (which we plan to consolidate and analyse early in 2010). We are also currently running a survey to explore some emerging questions from the first cycle of workshops, at http://tinyurl.com/expertisesurvey. Workshop participants should complete this survey if they can.

 

The final stage of this project aims to use the sensemaking material to develop an open source framework, diagnostics and toolset for better exploitation and management of expertise in organisations.

 

Best wishes and hoping to see you there!

 

P

 

Patrick Lambe

 

 

Have you seen our KM Method Cards or

Organisation Culture Cards?  

 

 

 

 

 


User Generated Content Retention / management question #social-media #blogs #ESN #wikis #content-management

Lee Romero
 

Hi all - I am looking for insights about standards that organizations
(especially for firms in regulated industries) might have around
retention of user generated content or social media content within the
enterprise.

The kinds of content platforms/tools that might be covered would be
things like: community discussion boards, mailing lists, wikis, blogs,
micro-blogging tools, etc.

The kinds of potential retention issues: Does your organization
mandate retention for potential discoverability? Does you
organization handle this type of content in a way different from how
your organization would handle email? Does your organization have any
standards for regular archiving or deletion of this type of content?
Perhaps policies or guidelines around how much moderation this type of
content might be subject to?

Thanks for any insights you can share.

Regards
Lee Romero


Workshop on Managing and Leveraging Expertise November 10, 2009 in Washington DC #learning #research #expertise

Patrick Lambe
 

Hi folks

This is a last call for the workshop on "Managing and Leveraging Expertise" to be held in Washington DC a week from today. We have been booked into a slightly bigger room, so we still have a few places available. There is no charge for this workshop, as it's part of an open research project, more details below. (Matt Moore will also be presenting on some of the findings from this project so far in the November 17 Community Leader's Call).

Registrations to Dr Brenda Roth at RothB@... . Do circulate this notice among your KM.Gov colleagues.

Venue: Room 184, Marshall Building (Building 62), National Defense University, Fort McNair, Washington DC
Timing: 8am to 2pm (15 mins coffee break at 10am; 1 hour lunch break 12-1pm)
Cost: free, but you will need to buy your own lunch at the cafeteria
RegisterRothB@...
Pre-workshop: you might find it useful to take our expertise survey at http://tinyurl.com/expertisesurvey
Directions: download the directions sheet from http://www.greenchameleon.com/uploads/Directions_to_Ft_McNair.doc


The Workshop:
The workshop focuses on how organisations value and leverage (or fail to value and leverage) the expertise and experience of their people, so we prefer a diverse, multi-organisation group if we can get it. 

The workshop activities are:

1. Introduction to our leveraging expertise project (presentation format)
2. Sharing stories/examples of how expertise/ experience are valued/not valued in participants' own organisations (group activity)
3. Working with these stories and other stories from other organisations to identify common themes, values and patterns of behaviour (large group activity working on walls/windows around the room, tagging and clustering stories)
4. Thinking ab out intervention design to meet the issues identified (group work to discuss specific participant cases and to examine possible approaches - using our KM Method Cards as an aid).

The Benefits:
For participants it's an opportunity to look at issues around expertise and experience management, compare issues with other organisations, and think about possible approaches... as well as an exposure to the narrative sensemaking techniques we use. As participants in the project they will also get access to the final report.

The Background: 
Patrick Lambe and Matt Moore are running a public narrative research project on how organisations value and leverage their expertise. The social and organisational context of expertise management is not well understood - most research has focused on cognitive aspects of acquiring expertise, or generic knowledge transfer issues. 

Our project starts by gathering examples of how expertise is actually managed or mismanaged across a wide variety of organisations and geographies. We are running a series of sensemaking workshops to identify significant patterns in these narratives, and the DC workshop is one of these. We have completed workshops in Australia and Dubai and will conduct another sensemaking workshop (with Nancy Dixon) in San Jose on November 16. 

The story material produced by other workshops is at http://usingexpertise.blogspot.com, and at the raw outputs of the workshops are at http://usingexpertise.wikispaces.com (which we plan to consolidate and analyse early in 2010). We are also currently running a survey to explore some emerging questions from the first cycle of workshops, at http://tinyurl.com/expertisesurvey. Workshop participants should complete this survey if they can.

The final stage of this project aims to use the sensemaking material to develop an open source framework, diagnostics and toolset for better exploitation and management of expertise in organisations.

Best wishes and hoping to see you there!

P

Patrick Lambe


Have you seen our KM Method Cards or
Organisation Culture Cards?  






Re: Online Open House About the Online Knowledge Management Master's Degree or Certificate at Kent State. #learning

Carl Frappaolo <cfraff@...>
 

Whoops - I just finished reading - OK I know where to go for the recording. Good luck.


On Mon, Oct 26, 2009 at 3:21 PM, Thomas J. Froehlich <tfroehli@...> wrote:
 

Sorry for the double posting, but a date error was made in the first posting:

Please join us on Thursday, October 29, 2009, from 12:00 PM to 1:30
PM (EST), for an online, interactive session on the certificate
program and Master of Science degree in Knowledge Management at Kent
State University. To view the presentation follow this link:
<http://tinyurl.com/yza5yqr>http://tinyurl.com/yza5yqr. If you are
unable to attend the presentation, you may click on the same link for
a recorded session of the event. For additional information about
viewing this online open house, go to:
<http://iakm.kent.edu/>http://iakm.kent.edu/.

Potential students should find this informational meeting helpful in
learning more about getting started in KM and our program. Live
viewers will be able to ask questions of the presenters through their
computers online.

<http://iakm.kent.edu/people/faculty/froehlich.html>Dr. Thomas J.
Froehlich, Director of the Masters Program in Information
Architecture and Knowledge Management, will provide an overview of
the program and its online options in the area of Knowledge Management.

<http://iakm.kent.edu/people/faculty/denise-bedford.html>Dr. Denise
Bedford, the incoming Goodyear Professor in Knowledge Management,
will speak about her background, experience and expertise in
knowledge management and will provide an overview of the two courses
she will be teaching for the IAKM program in the fall, Foundational
Principles of Knowledge Management and the Economics of Information.

Dr. Bedford holds a Ph.D. in Information Science from the University
of California, Berkeley. She has been the Senior Information Officer
at the World Bank since 1997, where she is responsible for management
of the World Bank's core metadata strategy, including content type
strategy and the various ontologies that support Bank metadata.

She has taught courses at the University of Tennessee, Georgetown
University, Catholic University of America, University of Richmond,
and George Mason University.




--
Carl Frappaolo
Co-founder and Principal
Information Architected, Inc.
Ten Post Office Square
Boston, MA 02109
617-933-2584
cf@...
blog:  www.takingaiim.com


Re: Online Open House About the Online Knowledge Management Master's Degree or Certificate at Kent State. #learning

Carl Frappaolo <cfraff@...>
 

Tom:

I would LOVE to attend - but am speaking on a webinar at the exact same time.  Will your presentation be recorded?


On Mon, Oct 26, 2009 at 3:21 PM, Thomas J. Froehlich <tfroehli@...> wrote:
 

Sorry for the double posting, but a date error was made in the first posting:

Please join us on Thursday, October 29, 2009, from 12:00 PM to 1:30
PM (EST), for an online, interactive session on the certificate
program and Master of Science degree in Knowledge Management at Kent
State University. To view the presentation follow this link:
<http://tinyurl.com/yza5yqr>http://tinyurl.com/yza5yqr. If you are
unable to attend the presentation, you may click on the same link for
a recorded session of the event. For additional information about
viewing this online open house, go to:
<http://iakm.kent.edu/>http://iakm.kent.edu/.

Potential students should find this informational meeting helpful in
learning more about getting started in KM and our program. Live
viewers will be able to ask questions of the presenters through their
computers online.

<http://iakm.kent.edu/people/faculty/froehlich.html>Dr. Thomas J.
Froehlich, Director of the Masters Program in Information
Architecture and Knowledge Management, will provide an overview of
the program and its online options in the area of Knowledge Management.

<http://iakm.kent.edu/people/faculty/denise-bedford.html>Dr. Denise
Bedford, the incoming Goodyear Professor in Knowledge Management,
will speak about her background, experience and expertise in
knowledge management and will provide an overview of the two courses
she will be teaching for the IAKM program in the fall, Foundational
Principles of Knowledge Management and the Economics of Information.

Dr. Bedford holds a Ph.D. in Information Science from the University
of California, Berkeley. She has been the Senior Information Officer
at the World Bank since 1997, where she is responsible for management
of the World Bank's core metadata strategy, including content type
strategy and the various ontologies that support Bank metadata.

She has taught courses at the University of Tennessee, Georgetown
University, Catholic University of America, University of Richmond,
and George Mason University.




--
Carl Frappaolo
Co-founder and Principal
Information Architected, Inc.
Ten Post Office Square
Boston, MA 02109
617-933-2584
cf@...
blog:  www.takingaiim.com


Re: Workshop on Managing and Leveraging Expertise November 10, 2009 in Washington DC #learning #research #expertise

Patrick Lambe
 

Sorry I missed the directions sheet to the venue: http://www.greenchameleon.com/uploads/Directions_to_Ft_McNair.doc

Best

Patrick

Patrick Lambe


Have you seen our KM Method Cards or
Organisation Culture Cards?  





On Oct 27, 2009, at 5:28 PM, Patrick Lambe wrote:

Thanks to the generous support of the National Defense University in Washington DC and some hard work by  Neil Olonoff, Gretchen Schlag, Jeff Alexander, Janet Scheitle, Janice Herd and others, we'll be offering a free workshop on "Managing and Leveraging Expertise" on November 10, from 8am to 2pm. Full workshop details are given below. There is limited capacity (25 max) so participation is by first come first served registrations to Dr Brenda Roth at RothB@... . Do circulate this notice among your KM.Gov colleagues.

Venue: Room 184, Marshall Building (Building 62), National Defense University, Fort McNair, Washington DC
Timing: 8am to 2pm (15 mins coffee break at 10am; 1 hour lunch break 12-1pm)
Cost: free, but you will need to buy your own refreshments at the cafeteria (we're looking at whether we can kick the day off with coffee and danish)
Register: RothB@...
Pre-workshop: you might find it useful to take our expertise survey at http://tinyurl.com/expertisesurvey
Directions: download the directions sheet from 


The Workshop:
The workshop focuses on how organisations value and leverage (or fail to value and leverage) the expertise and experience of their people, so we prefer a diverse, multi-organisation group if we can get it. 

The workshop activities are:

1. Introduction to our leveraging expertise project (presentation format)
2. Sharing stories/examples of how expertise/ experience are valued/not valued in participants' own organisations (group activity)
3. Working with these stories and other stories from other organisations to identify common themes, values and patterns of behaviour (large group activity working on walls/windows around the room, tagging and clustering stories)
4. Thinking about intervention design to meet the issues identified (group work to discuss specific participant cases and to examine possible approaches - using our KM Method Cards as an aid).

The Benefits:
For participants it's an opportunity to look at issues around expertise and experience management, compare issues with other organisations, and think about possible approaches... as well as an exposure to the narrative sensemaking techniques we use. As participants in the project they will also get access to the final report.

The Background: 
Patrick Lambe and Matt Moore are running a public narrative research project on how organisations value and leverage their expertise. The social and organisational context of expertise management is not well understood - most research has focused on cognitive aspects of acquiring expertise, or generic knowledge transfer issues. 

Our project starts by gathering examples of how expertise is actually managed or mismanaged across a wide variety of organisations and geographies. We are running a series of sensemaking workshops to identify significant patterns in these narratives, and the DC workshop is one of these. We have completed workshops in Australia and Dubai and will conduct another sensemaking workshop (with Nancy Dixon) in San Jose on November 16. 

The story material produced by other workshops is at http://usingexpertise.blogspot.com" title="http://usingexpertise.blogspot.com">http://usingexpertise.blogspot.com, and at the raw outputs of the workshops are at http://usingexpertise.wikispaces.com (which we plan to consolidate and analyse early in 2010). We are also currently running a survey to explore some emerging questions from the first cycle of workshops, at http://tinyurl.com/expertisesurvey" title="http://tinyurl.com/expertisesurvey">http://tinyurl.com/expertisesurvey. Workshop participants should complete this survey if they can.

The final stage of this project aims to use the sensemaking material to develop an open source framework, diagnostics and toolset for better exploitation and management of expertise in organisations.

Best wishes and hoping to see you there!

P
Patrick Lambe


Have you seen our KM Method Cards or
Organisation Culture Cards?  







Workshop on Managing and Leveraging Expertise November 10, 2009 in Washington DC #learning #research #expertise

Patrick Lambe
 

Thanks to the generous support of the National Defense University in Washington DC and some hard work by  Neil Olonoff, Gretchen Schlag, Jeff Alexander, Janet Scheitle, Janice Herd and others, we'll be offering a free workshop on "Managing and Leveraging Expertise" on November 10, from 8am to 2pm. Full workshop details are given below. There is limited capacity (25 max) so participation is by first come first served registrations to Dr Brenda Roth at RothB@... . Do circulate this notice among your KM.Gov colleagues.

Venue: Room 184, Marshall Building (Building 62), National Defense University, Fort McNair, Washington DC
Timing: 8am to 2pm (15 mins coffee break at 10am; 1 hour lunch break 12-1pm)
Cost: free, but you will need to buy your own refreshments at the cafeteria (we're looking at whether we can kick the day off with coffee and danish)
Register: RothB@...
Pre-workshop: you might find it useful to take our expertise survey at http://tinyurl.com/expertisesurvey
Directions: download the directions sheet from 


The Workshop:
The workshop focuses on how organisations value and leverage (or fail to value and leverage) the expertise and experience of their people, so we prefer a diverse, multi-organisation group if we can get it. 

The workshop activities are:

1. Introduction to our leveraging expertise project (presentation format)
2. Sharing stories/examples of how expertise/ experience are valued/not valued in participants' own organisations (group activity)
3. Working with these stories and other stories from other organisations to identify common themes, values and patterns of behaviour (large group activity working on walls/windows around the room, tagging and clustering stories)
4. Thinking about intervention design to meet the issues identified (group work to discuss specific participant cases and to examine possible approaches - using our KM Method Cards as an aid).

The Benefits:
For participants it's an opportunity to look at issues around expertise and experience management, compare issues with other organisations, and think about possible approaches... as well as an exposure to the narrative sensemaking techniques we use. As participants in the project they will also get access to the final report.

The Background: 
Patrick Lambe and Matt Moore are running a public narrative research project on how organisations value and leverage their expertise. The social and organisational context of expertise management is not well understood - most research has focused on cognitive aspects of acquiring expertise, or generic knowledge transfer issues. 

Our project starts by gathering examples of how expertise is actually managed or mismanaged across a wide variety of organisations and geographies. We are running a series of sensemaking workshops to identify significant patterns in these narratives, and the DC workshop is one of these. We have completed workshops in Australia and Dubai and will conduct another sensemaking workshop (with Nancy Dixon) in San Jose on November 16. 

The story material produced by other workshops is at http://usingexpertise.blogspot.com" title="http://usingexpertise.blogspot.com">http://usingexpertise.blogspot.com, and at the raw outputs of the workshops are at http://usingexpertise.wikispaces.com (which we plan to consolidate and analyse early in 2010). We are also currently running a survey to explore some emerging questions from the first cycle of workshops, at http://tinyurl.com/expertisesurvey" title="http://tinyurl.com/expertisesurvey">http://tinyurl.com/expertisesurvey. Workshop participants should complete this survey if they can.

The final stage of this project aims to use the sensemaking material to develop an open source framework, diagnostics and toolset for better exploitation and management of expertise in organisations.

Best wishes and hoping to see you there!

P
Patrick Lambe


Have you seen our KM Method Cards or
Organisation Culture Cards?  





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