Hi, Ultimately I think Communities of practice are largely about curation, and enterprise wide repositories are perhaps more data capture? e.g. this is the difference between best practice and project

#CoP #knowledge-capture #knowledge-sharing #lessons-learned

Hi Kim I developed this model working with and in support of the intelligence community in the 00’s. It was specifically suited to engage and integrate collaboration across multi-mission organizations

#collaboration #knowledge-capture

Thank you so much for your wonderful ideas, Dennis! I appreciate it. Yes, by triage I meant assigning priorities to the requests or calls. Your first point very much aligns with the KCS concept which

#call-center #knowledge-capture

Hello Ginetta, Points well made. I tend to be a bit provocative from time to time. The “die” comment was a bit over the top and you are right to point it out. Regarding IT/OT architects and programmer

#methods #AI #art-of-KM #collaboration #knowledge-capture

Creating MASK Knowledge Books using Articulate Storyline https://webexplorations.com/2019/08/05/creating-mask-knowledge-books-using-articulate-storyline/ August 5, 2019 by peter.johnson, posted in Bes

#knowledge-capture

Great article shared Frank! Thank you! Bill

#knowledge-capture

Dear Matt, We have our Admin do the transcripts. Some of the information being left out is either unimportant, interesting and somewhat important. But they are mixed with one another. Thank you for th

#knowledge-capture

Flips are great!!! Costco has them at a really good price, normal or HD. Surprised at the excellent audio quality... Valdis Krebs http://orgnet.com http://thenetworkthinker.com

#conferences #tools #knowledge-capture

Hi All, On an unrelated issue to my online group tool question. Does anyone have any recommendations on solutions for customer support teams to collaborate and capture solutions while in the process o

#call-center #collaboration #knowledge-capture

When I was a KMer, I often used the analogy of recipes to try to explain how knowledge could be captured and shared. Here's a vivid example of the dangers blindly following a recipe. (The recipe calle

#knowledge-capture