There are three things that worry me about relying too much on retiree networks: The treacherous nature of human memory The fact that the retirees, once they retire, immediately become non-current in

#knowledge-retention #knowledge-transfer

This was the famous case of Bob Buckman's Buckman Labs, wasn't it, from the early days of KM? The story that retirees were retained in the network?

#knowledge-retention #knowledge-transfer

yes, the utility industry is similar to nasa....murray

#knowledge-retention #knowledge-transfer

It is interesting - saw something similar in NASA The approach focuses on structure and curation rather than scalability of narrative (other than by tacit transfer) Prof Dave Snowden Director & Founde

#knowledge-retention #knowledge-transfer

Dear Martin, Tim, Murray, et al, KMI's Instructor John Hovell, besides teaching our CKM Workshop, also teaches a Certified Knowledge Specialist (CKS) course on Knowledge Transfer and Retention (KT&R).

#knowledge-retention #knowledge-transfer

Hi Bart, Building on Nick and Rupert’s points re ROCK, here is a 20 min video interview with Carla Newman, a one-time ROCK interviewer at Shell. Worth a watch – courtesy of a roundtable event organise

#knowledge-retention #knowledge-transfer

Bart, as I understand it, the outputs of the ROCK process are used to update the Shell "body of knowledge" (Shell wiki, processes, training etc) Nick Milton Knoco Ltd www.knoco.com www.facebook.com/kn

#knowledge-retention #knowledge-transfer

This has also been my experience in all the knowledge retention/transfer efforts I've been involved in, the docs are stored and rarely read or used but the stories live in in the minds of the particip

#knowledge-retention #knowledge-transfer

Martin and Rupert, I believe the ROCK program was done for retiring experts. In their last 3-4 years, they get more time for knowledge sharing (and thus less project work). They were then interviewed

#knowledge-retention #knowledge-transfer

Hi Martin, The Oil Major, Royal Dutch Shell has the ‘Retention of Critical Knowledge’ (ROCK) programme, whereby staff are interviewed every 5 or so years after a certain tenure. Also, Dorothy Leonard

#knowledge-retention #knowledge-transfer

Thanks Natasha!...murray

#knowledge-retention #knowledge-transfer

Murray - this is a great paper. Thanks for sharing. And Martin thanks for starting this thread. This is a subject that I am currently focusing on. If anyone will be at the OLA Super Conference in Toro

#knowledge-retention #knowledge-transfer

I did a paper on knowledge loss risk in 2014 (attached) and the basis for this paper was retirements. I was working with a defense contractor and we were trying to develop a suite of tools to assist i

#knowledge-retention #knowledge-transfer

Dear Martin, I recently had a client ask me a similar question – which is an excellent one, given the wave of retirements many organizations currently face. Here’s a summary of my recommendations to t

#knowledge-retention #knowledge-transfer

Dear KMers I am looking for an example of a large company anywhere in the world having an outstanding knowledge transfer practice concerning retiring experts and key people. I have several examples of

#knowledge-retention #knowledge-transfer

THANKS

#monthly-call #knowledge-retention #maturity

Rocio's slides are available to download from this PowerPoint version.

#monthly-call #knowledge-retention #maturity

Today we held our 201st monthly call. Thanks to Rocio and John for presenting, to those who spoke up and posted in the chat, and to all those who attended. Please continue the discussion here by reply

#monthly-call #knowledge-retention #maturity

Thanks. The slides can be accesses, but not downloaded. Slideshare accounts are not valid

#monthly-call #knowledge-retention #maturity

Eli, you don't need a Scribd account to access the slides. You can read and advance the slides directly in SlideShare without a Scribd account. If you have a SlideShare account, you can log in to that

#monthly-call #knowledge-retention #maturity