Gian, Matt and Sanjay, My experience is the attitude of the individuals makes the biggest difference to how well this is taken up by members. Of course, these attitudes are a big part of the overall c

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Hi all, I'm currently working with an enterprise software company on a possible KM solution for its partners and staff. Since the company's management is in show-me-the-money mode, I'm wondering if on

#case-studies #value

Try this one. http://tinyurl.com/5t2w57 Previous URL was wrapping on email and didn't capture full URL. this tinyurl shouldn't have same problem. Nice presentation. Thanks for sharing. Mike wrote: wro

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Thank you for this additional insight!!

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For what it's worth - being successful with a tool like SiteCatalyst (with which I'm quite familiar) is dependent on what you're trying to track. I think this thread originally started out with a ques

#metrics #value

Thank you Stan for this, I am glad we could contribute. Bernadette Boas VP PS Capabilities Development - Teradata

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We conducted a formal ROI study on our CoP's several years ago to come up with a way to link collaboration to dollar impact. We engaged an outside consultant to come up with the process and we hired a

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Thomas, Got my copy of Accenture's Return on Learning. Very interesting read. The section on KM ended with a reference to Tad Whittington's work on ROI. How far has that got now? Regards, Matt

#books #learning #value

I thought that the community members might be interested in this blog entry. The author says that he was formerly CKO of the consulting arm of a Big 4 accounting firm. https://howtosavetheworld.ca/200

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