Thanks Tom! P Patrick Lambe Partner Straits Knowledge phone: +65 98528511 web: www.straitsknowledge.com resources: www.greenchameleon.com knowledge mapping: www.aithinsoftware.com

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Thank you, Patrick - I’m glad you like it. Regarding sharing it, of course - feel free to. (I noticed a couple of typos I need to clean up, and also realized I didn’t include my contact info on the co

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You can't get away from benchmarks and baseline models, it is how senior managers think and talk amongst themselves as none of them want to talk about their specific organization. There are actually 3

#maturity #institutionalization

I found both reports very interesting and am still digesting them. My dissertation back in the 90s looked at the impact of organizational memory (what KM was called at the time) on productivity. I fou

#maturity #institutionalization

I heartily endorse Chris’ advice. There is no such thing as a "standard baseline" for KM, nor are there standard maturity markers. How could there be, if KM itself is by nature so context sensitive? T

#maturity #institutionalization

Hi Jonathan, Once I had a hard time with one senior leader who thought there should be specific references and benchmarks and baseline models. He did not, could not (would not?) understand that organi

#maturity #institutionalization

Hi Vandana - happy to share with you. Best - Daniel

#communications

Gordon, Love the SECI! I wrote about Nonaka, Takeuchi, SECI, and so much more on my dissertation and I teach it in my course Beginning Your Knowledge Management Journey. Regards, Cindy

#knowledge-sharing #remote-work #COVID-19 #knowledge-transfer

First, I hope you are reading Nonaka (and Takeuchi) so that you understand what they proposed in This might be helpful: Image source: https://medium.com/@jakobwolman/why-i-share-tacit-vs-explicit-know

#knowledge-sharing #remote-work #COVID-19 #knowledge-transfer

Sorry, Jonathan, not Gordon—you were the one who asked the question. Low caffeine here, too. 😊 LIZZI WINTER Knowledge Management Program Manager 3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305

#maturity #institutionalization

Hi, Gordon— And as others have mentioned, APQC is a great source for info. on KM best practices. They offer members a maturity assessment your organization can perform to benchmark and complete once a

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Indeed! 😊

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@Jonathan Thanks for the encouragement. I must say, the combination of pseudoscience and maturity models plus low caffeine is not a happy one. G

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Hahaha, thanks Gordon, you’ve made my day. Hurrah for your grumpiness! BR Jonathan

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Coffee is an excellent idea everyday! :-)

#maturity #institutionalization

I have looked at the report in detail - but the methodology looks pretty suspect to me. 1) Survey size: They surveyed only 1,000 "employees." They don't report on the characteristics of the sample siz

#maturity #institutionalization

Hi Jonathan, Interesting report. I am more persuaded by value created from accelerated onboarding than the piecemeal consolidation of hours (the 5.3 hours don’t all come in a convenient lump!). I thin

#maturity #institutionalization

Jonathan, That was such a great study and I've used it in my TEDx talk along with the Gallup report in 2017 for Workplace Productivity. APQC has a great KMMM. Regards, Cindy

#maturity #institutionalization

I saw this intriguing piece of research - which was published a year or two ago: Inefficient Knowledge Sharing Costs Businesses $47 Million Annually (panopto.com) and I wondered whether anyone has com

#maturity #institutionalization

Hi Nikhil, Thank you, would you be able to share more details measuring perception? Also, i would like to see a sample of email comms that you wrote about, if oyu caan share that. Thanks,

#communications