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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Tangential, perhaps, to KM in some ways, but this, from Harvard Business School's Business History Initiative, reminds me of the conversation about Shell's ROCK (Retention of Critical Knowledge) progr
Tangential, perhaps, to KM in some ways, but this, from Harvard Business School's Business History Initiative, reminds me of the conversation about Shell's ROCK (Retention of Critical Knowledge) progr
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By
Matt Finch
· #10767
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Thanks Chris for the video, that was really useful and insightful and provided more detail to ROCK and its different uses. Bart Verheijen +31 6 19 342 603 Op za 7 jan. 2023 om 15:32 schreef Chris Coll
Thanks Chris for the video, that was really useful and insightful and provided more detail to ROCK and its different uses. Bart Verheijen +31 6 19 342 603 Op za 7 jan. 2023 om 15:32 schreef Chris Coll
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By
Bart Verheijen
· #10754
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
and that was our other purpose, to focus leaver knowledge retention on those with the critical knowledge and impact to the company and not on everyone. that is the purpose of the scoring approach....m
and that was our other purpose, to focus leaver knowledge retention on those with the critical knowledge and impact to the company and not on everyone. that is the purpose of the scoring approach....m
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By
Murray Jennex
· #10747
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Indeed, and if I understand correctly, Shell only take about 5% of their leavers through the ROCK process. For the remainder, it is assumed that they have been contributing effectively to the collecti
Indeed, and if I understand correctly, Shell only take about 5% of their leavers through the ROCK process. For the remainder, it is assumed that they have been contributing effectively to the collecti
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By
Nick Milton
· #10744
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
totally agree with you Tim, our real finding (although somewhat hidden) is as you say, harvest continually....murray
totally agree with you Tim, our real finding (although somewhat hidden) is as you say, harvest continually....murray
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By
Murray Jennex
· #10743
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
I agree with you Nick, but having them available for history is the key thing. I wouldn't rely on them to know how to do the job now, but to provide insight into what has worked and what didn't work a
I agree with you Nick, but having them available for history is the key thing. I wouldn't rely on them to know how to do the job now, but to provide insight into what has worked and what didn't work a
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By
Murray Jennex
· #10742
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Hello Tim, Will do, I had to find it in my files. I will get it to you today. Chris Leljedal
Hello Tim, Will do, I had to find it in my files. I will get it to you today. Chris Leljedal
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By
Chris Leljdal
· #10737
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
All valid points, Nick. tp TIM WOOD POWELL | President, The Knowledge Agency® | Author, The Value of Knowledge | New York City, USA | TEL +1.212.243.1200 | SITE KnowledgeAgency.com | BLOG TimWoodPowel
All valid points, Nick. tp TIM WOOD POWELL | President, The Knowledge Agency® | Author, The Value of Knowledge | New York City, USA | TEL +1.212.243.1200 | SITE KnowledgeAgency.com | BLOG TimWoodPowel
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By
Tim Powell
· #10736
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Thanks Murray, I will read this carefully. Part of the solution to the timing issue is (ideally) to do this harvesting on an ongoing basis. Waiting for a separation event, as you point out, invites ot
Thanks Murray, I will read this carefully. Part of the solution to the timing issue is (ideally) to do this harvesting on an ongoing basis. Waiting for a separation event, as you point out, invites ot
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By
Tim Powell
· #10735
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
There are three things that worry me about relying too much on retiree networks: The treacherous nature of human memory The fact that the retirees, once they retire, immediately become non-current in
There are three things that worry me about relying too much on retiree networks: The treacherous nature of human memory The fact that the retirees, once they retire, immediately become non-current in
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By
Nick Milton
· #10734
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
This was the famous case of Bob Buckman's Buckman Labs, wasn't it, from the early days of KM? The story that retirees were retained in the network?
This was the famous case of Bob Buckman's Buckman Labs, wasn't it, from the early days of KM? The story that retirees were retained in the network?
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By
Robert M. Taylor
· #10730
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
yes, the utility industry is similar to nasa....murray
yes, the utility industry is similar to nasa....murray
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By
Murray Jennex
· #10710
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
It is interesting - saw something similar in NASA The approach focuses on structure and curation rather than scalability of narrative (other than by tacit transfer) Prof Dave Snowden Director & Founde
It is interesting - saw something similar in NASA The approach focuses on structure and curation rather than scalability of narrative (other than by tacit transfer) Prof Dave Snowden Director & Founde
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By
Dave Snowden
· #10708
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Dear Martin, Tim, Murray, et al, KMI's Instructor John Hovell, besides teaching our CKM Workshop, also teaches a Certified Knowledge Specialist (CKS) course on Knowledge Transfer and Retention (KT&R).
Dear Martin, Tim, Murray, et al, KMI's Instructor John Hovell, besides teaching our CKM Workshop, also teaches a Certified Knowledge Specialist (CKS) course on Knowledge Transfer and Retention (KT&R).
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By
Douglas Weidner
· #10696
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Hi Bart, Building on Nick and Rupert’s points re ROCK, here is a 20 min video interview with Carla Newman, a one-time ROCK interviewer at Shell. Worth a watch – courtesy of a roundtable event organise
Hi Bart, Building on Nick and Rupert’s points re ROCK, here is a 20 min video interview with Carla Newman, a one-time ROCK interviewer at Shell. Worth a watch – courtesy of a roundtable event organise
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By
Chris Collison
· #10695
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Bart, as I understand it, the outputs of the ROCK process are used to update the Shell "body of knowledge" (Shell wiki, processes, training etc) Nick Milton Knoco Ltd www.knoco.com www.facebook.com/kn
Bart, as I understand it, the outputs of the ROCK process are used to update the Shell "body of knowledge" (Shell wiki, processes, training etc) Nick Milton Knoco Ltd www.knoco.com www.facebook.com/kn
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By
Nick Milton
· #10694
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
This has also been my experience in all the knowledge retention/transfer efforts I've been involved in, the docs are stored and rarely read or used but the stories live in in the minds of the particip
This has also been my experience in all the knowledge retention/transfer efforts I've been involved in, the docs are stored and rarely read or used but the stories live in in the minds of the particip
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By
Murray Jennex
· #10693
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Martin and Rupert, I believe the ROCK program was done for retiring experts. In their last 3-4 years, they get more time for knowledge sharing (and thus less project work). They were then interviewed
Martin and Rupert, I believe the ROCK program was done for retiring experts. In their last 3-4 years, they get more time for knowledge sharing (and thus less project work). They were then interviewed
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By
Bart Verheijen
· #10692
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Hi Martin, The Oil Major, Royal Dutch Shell has the ‘Retention of Critical Knowledge’ (ROCK) programme, whereby staff are interviewed every 5 or so years after a certain tenure. Also, Dorothy Leonard
Hi Martin, The Oil Major, Royal Dutch Shell has the ‘Retention of Critical Knowledge’ (ROCK) programme, whereby staff are interviewed every 5 or so years after a certain tenure. Also, Dorothy Leonard
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By
RupertLescott
· #10691
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Looking for a global benchmark on knowledge transfer
#knowledge-retention
#knowledge-transfer
Thanks Natasha!...murray
By
Murray Jennex
· #10690
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