Details are in How to motivate knowledge sharing using gamification, goals, recognition, and rewards At HP we created an online threaded discussion called the Reuse Stories Forum and encouraged people

#metrics #value

This is a very helpful thread for me. Where can i find "reuse stories submitted monthly and “Stars” awards" by Stan? Any leads or links to it please!

#metrics #value

Stephen, As I have mentioned, we're pretty early in our journey so we don't yet have enough history or evidence to say if either our survey or liaison efforts are (or will be successful). Having said

#strategy #vision #metrics

No, that's great David -- you've identified a nice range of specific and broad metrics there, including internal and external reports. If you don't mind me probing a little further: What have you foun

#strategy #vision #metrics

This thread has been an excellent learning experience. Though we are a technology company, not consultants per se, we have honed two definitions that may be of value to this forum. They are: Organizat

#strategy #vision #metrics

Stephen, Great questions. I know from personal experience how changes in sponsors or leadership can impact KM initiatives so demonstrating value is key. It is also imperative to remain aligned as orga

#strategy #vision #metrics

Hi David, It sounds like you have some great foundations and traction, so can I ask how you intend to address the following questions: How are you evaluating the success of your initiatives? Which pur

#strategy #vision #metrics

Hi Kim, We’re only 1 ½ years into our formal KM journey here, but we have a good working model for moving forward, we have leadership support, and we’re focusing on some key areas to add value as we b

#strategy #vision #metrics

Hi Kim - Nick's chapter is excellent. This one is also a good one. It's the GE story and will provide a nice benchmarking opportunity. Dan

#strategy #vision #metrics

Hi Kim – I don’t know if you already have this? Chapter 9 may be helpful Best regards Nick Milton Knoco Ltd www.knoco.com www.facebook.com/knoco.ltd www.linkedin.com/company/knoco-ltd mobile +44 (0)78

#strategy #vision #metrics

Hello all, I've been asked a benchmarking question by a large group within our company, and thought I would reach out here to gather some input. They want to know what other companies are doing with K

#strategy #vision #metrics

Hi Vandana, Thanks for that detail, that's really helpful. I know it would be lovely to give you a standard benchmark, but you really will do better if we can find a metric that drives the kinds of be

#metrics #engagement

Hi Stephen, The aforementioned team is research heavy. They engage in data modelling activities, and performs drug-specific researches and are qualified data scientists. The KB is intended as a storef

#metrics #engagement

Hi Vandana, What kind of work does the team do (broadly described if you can't be specific)? Customer service work will have quite different engagement frequencies and metrics from an engineering team

#metrics #engagement

Hi Stephen, You are spot on in understanding the challenge and limitations of the KB. Thank you for sharing approaches that i can consider. The idea behind this exercise is to aspire towards a goal (E

#metrics #engagement

Hi Vandana, If you can monitor uploads by user, think about tracking the number of users who have contributed any articles as a better metric for commitment to use than raw upload numbers. You probabl

#metrics #engagement

Hi all, I'm working on a project where a KB has been offered as a solution to a team. While i see a few engagements and usage, its too early to see the trend. However, the Leader of that team has appr

#metrics #engagement

Lee - here are three of my favorite (and imperfect) approaches to measuring search. I agree with other thoughts in the thread - it is difficult to parse out the cause/effect on metrics - influence of

#metrics #search

great catch Bruce because the minitrack actually does both topics in addition to learning and its formal name is: INNOVATION IN ORGANIZATIONS: LEARNING, UNLEARNING, AND INTENTIONAL FORGETTING. My conc

#metrics #search

Hi Murray, It's great to see the conference minitrack on intentional forgetting because the limited literature on this topic identifies a need for further research. A related article is Balancing orga

#metrics #search