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Documentation \ research on 'un-googling' user's search habits 13 #search #call-center #usability

Hi Michael, There have been a number of practical recommendations from others on how to get the most out of ServiceNow. To make a more basic suggestion: Have you conducted task-based usability testing

By James Robertson ·

#search #call-center #usability

VIRTUAL EVENT: Build it so that they will come #usability

Hello, This is a joint event between ISKO Singapore and Information Innovation @ UTS. It is free, it is virtual, and we invite everyone to participate. More info & RSVP here: https://www.meetup.com/In

By ... ·

#usability

UX/UI development experience with enterprise SharePoint intranet and content management 6 #usability #SharePoint

Hello - I've worked with http://www.2tolead.com/ in the past and recommend you follow-up with Kanwal Khipple (CEO) - Kanwal@... Here's a brief overview from their site: We focus on helping to

By Matt Sherman ·

#usability #SharePoint

Is IT killing user experience? 24 #usability

All, I use a simple analogies when customers are seeking to leap forward in KM using the vast array of technology available. Content is not knowledge: A DVD contains content, the knowledge comes sourc

By ... ·

#usability

Roundtable: How to do usability testing #usability

The Montague Institute will hold a teleconference roundtable discussion on June 13, 2007 from 11:00 am to 2:00 pm Eastern time. The topic of discussion is how to design, conduct, and analyze Web site

By ... ·

#usability