Stephen, As I have mentioned, we're pretty early in our journey so we don't yet have enough history or evidence to say if either our survey or liaison efforts are (or will be successful). Having said

#vision #metrics #quality #strategy

No, that's great David -- you've identified a nice range of specific and broad metrics there, including internal and external reports. If you don't mind me probing a little further: What have you foun

#vision #metrics #quality #strategy

This thread has been an excellent learning experience. Though we are a technology company, not consultants per se, we have honed two definitions that may be of value to this forum. They are: Organizat

#vision #metrics #quality #strategy

Stephen, Great questions. I know from personal experience how changes in sponsors or leadership can impact KM initiatives so demonstrating value is key. It is also imperative to remain aligned as orga

#vision #metrics #quality #strategy

Hi David, It sounds like you have some great foundations and traction, so can I ask how you intend to address the following questions: How are you evaluating the success of your initiatives? Which pur

#vision #metrics #quality #strategy

Hi Kim, We’re only 1 ½ years into our formal KM journey here, but we have a good working model for moving forward, we have leadership support, and we’re focusing on some key areas to add value as we b

#vision #metrics #quality #strategy

Hi Kim - Nick's chapter is excellent. This one is also a good one. It's the GE story and will provide a nice benchmarking opportunity. Dan

#vision #metrics #quality #strategy

Hi Kim – I don’t know if you already have this? Chapter 9 may be helpful Best regards Nick Milton Knoco Ltd www.knoco.com www.facebook.com/knoco.ltd www.linkedin.com/company/knoco-ltd mobile +44 (0)78

#vision #metrics #quality #strategy

Hello all, I've been asked a benchmarking question by a large group within our company, and thought I would reach out here to gather some input. They want to know what other companies are doing with K

#vision #metrics #quality #strategy

Hi Sahar, I would like to add my congratulations as well. You have an exciting challenge ahead of you! There is a lot to unpack in your message, but I'll share some thoughts: KM Benchmarks I whole-hea

#vision #KM101

Dear Arthur, Thank you so much for replying to the message. And indeed working as collective wisdom and sharing our success or lessons learned can benefit to move to the next level of KM within our or

#vision #KM101

Dear Phil (@Phil Verghis) Thank you for your interest. I will get in touch with you. Can you send me an email on sahar.khanloo@...? Anyone else also is interested will be great to join and shar

#vision #KM101

Sahar, Thanks for posting in this community. Here are links to articles that address the topics you mentioned. Communities of practice - Communities of Practice incentivization - How to motivate knowl

#vision #KM101

Hi Sahar, Congratulations on commencing your KM journey and the progress you have made so far. The challenges you share in your last paragraph are the common sources of challenge in every organisation

#vision #KM101

Hi Sahar, Sounds like an exciting time. I’ll be glad to chat with you. While we don’t do KM-specific consulting anymore (our software is a digital coach for support/operations managers to help them th

#vision #KM101

Dear KM experts & leaders, My name is Sahar. I am the Global KM Lead for OperationsSystems at one of Danone's biggest business unit. Having been in this role for the past one year Ihave achieved some

#vision #KM101

Thanks a lot Frank

#strategy #vision #maturity

Thanks a lot Douglas Very Useful Much appreciated!

#strategy #vision #maturity

Roger that

#strategy #vision #maturity

I like how you stated it also Bill and I agree with the emphasis on KM strategy, I would focus the KM strategy on alignment with the organizational strategy as being key and then using KM governance t

#strategy #vision #maturity