Hello Sandhya, If you're interested in libraries at all, you might connect with the CEO of Tind, a newer library technology company, Alexander Nietzold: https://www.linkedin.com/in/nietzold. I'm happy

#jobs

I love all these resources everyone is sharing. Gordon, what you outlined as a short guide is basically the life of a strategic product manager. It's my belief that KM leaders will find lots of value

#strategy

Hello Eli, I have a KCS practice going at Adobe for "internal" purposes for employee support, and I know other organizations that use it for internal knowledge bases for customer success managers, for

#call-center

Hello SIKM leaders! I will be conducting a series of informational interviews with KM leaders/CKOs across industries, but specifically in the technology sector (if CKOs exist here), to listen and unde

#call-for

Hi Ginetta, There are already so many great suggestions here. I might also suggest you take a look at Luma Institute (https://www.luma-institute.com/) if you're interested in learning more about Desig

#design-thinking

Hello Ginetta, Wow, that's an important piece of information, isn't it? Our meetings are scheduled on Wednesdays at 3pm-4:30pm Pacific Time. Thanks for pointing that out. Rosanna

#SF-Bay-Area

Hello everyone, We have an exciting topic and speaker lined up for our March 17th SF Bay Area local KM meetup group, which is so relevant these days with so much change these days and into the immedia

#SF-Bay-Area

Hi everyone, I'm just getting back to this thread now and reading carefully through your responses and recommendations. Thank you so much for sharing your knowledge and taking the time to respond! Mat

#research #search

Hello everyone, I'm building an enterprise search strategy and am trying to prove or disprove the assumption that younger generations prefer search vs. browse in a consumer and enterprise information

#research #search

Hello all, This month's San Francisco Bay Area KM Meetup is taking place on Thursday, January 16th, at 2pm PST. We have a special guest, Jeff Stemke, who lead us in a conversation about Knowledge Tran

#SF-Bay-Area

Thank you for saying this, Jasper! I completely agree that we're in this life with our differences in order to collaborate. Together, we create and build what makes life special. Unfortunately, our so

#gender

Wow, what an important discussion here. Nancy (Dixon), all of the reasons you wanted to raise this with Stan is what I've been feeling on this group for the past couple of years as I entered the KM pr

#gender

Join us virtually for our next San Francisco Bay Area KM meetup from 2:00 to 3:30 August 7th. This month, we have a special guest speaker, Tom Short, who will speak with us about using gamification to

#SF-Bay-Area

Hi Karim, I second what Douglas said about identifying the problem you're solving. You asked for advice on meeting your goal and management expectations, but I'm not clear about what these are from yo

#AI

Thanks, everyone! Your responses have blown me away! I'm fortunate working at Adobe that I have some great tools available to me. Per Stan's suggestion to use high quality slides/screenshots, I'm actu

#methods #engagement

Hello collective KM mind! I am now in charge of a KM program at my company and have been asked to present about my program at an all hands meeting, preferably in a creative way that's more engaging th

#methods #engagement

Hello Randhir, Thank you for sharing your article and starting this discussion. I agree that it's time for a shift for KM, but I'm not sure yet what that is. I just know the problems and opportunities

#KM101

Hi Kim, I've had the same thoughts. I don't use Yahoo anymore so getting into the forum beyond email is quite inconvenient. Any thoughts for specific alternatives? I know it isn't a forum application,

#tools

Hi Linda! I would love to join. I tried to start a small group in SF with Jeff Stemke and a few others but it didn't take off. Thanks for posting here and gathering more people. Looking forward to it!

#SF-Bay-Area

Hello Michael, The latest release of the KCS practices guide, v6, addresses expansion of KCS to groups beyond support, and is now called Knowledge Centered Service. Maybe take a look there to see how

#call-center