“My kingdom for a nail....” Yes, context is everything when it comes to valuing knowledge assets and artifacts. Back in the early JIT days (Just In Time) a common shorthand for one its core concepts w

#value

Looking forward to our call tomorrow. I've made available my three-part series on Gamification that you might be interested in. These are based on my research and investigation into how gamification m

#SF-Bay-Area

Maybe I’m not understanding your solution vision correctly, but it seems to me a challenge you’ll run into with your proposed approach is scalability. Cataloging five-minute videos for a dozen people

#expertise #video

A couple of things to consider. Short’s Law #1: You cannot automate that which you don’t do well manually. In this case, you state you don’t have a corporate solution for K capture and re-use, and you

#tools

Lee Romero asked about managing risk of inaccurate info provided by AI-enabled search. Over the course of 30 years of observing the rapid evolution of business systems and introduction of new tech to

#conversation #AI #monthly-call

Jan - I’d start by considering these two questions: 1. What tools/platforms are already deployed; and of those, which ones have good traction? 2. What business issue are you aiming to address with CoP

#ESN #CoP #Yammer

So, Matt, was that enough input to give you some ideas for your talk? Or could you use some more? :-D Seriously, though, I am curious to know what you make of all this after you’ve had a chance to dig

#state-of-KM

Doug wrote: >>>But, what about aptitude (aka skills and competencies) vs. attitude (motivation, persistence, passion, etc. etc.).<<< Both are aspects of tacit knowledge - the embodied knowledge contai

#state-of-KM

Stephen - I don't think anyone was intending to focus solely on innovation, or otherwise give it primacy in the discussion. I think we all acknowledge that it is at a minimum only half of the potentia

#state-of-KM

DougW wrote: In fact, it is not unreasonable to assume that *ultimately *the creation of new K will be more critical than the transfer of K (flow) in which many KMers are now focused.<<< In fact, you

#state-of-KM

Thank you for the feedback and expansion of your point, Doug. Murrayjennex wrote: Interesting, Murrayjennex. Thank you for clarifying that. I think the direction you are positing still includes the ri

#state-of-KM

Murray Jennex wrote: All that said, the real point that I agree with Richard on is that we need to focus on socio-technical systems and not separate social and technical systems and I don't have the h

#state-of-KM

Aaron - what about your project do you think makes it “gnarly”? Based on your description, there isn’t anything unusual about what you’re tasked with. Multiple languages are an aspect of every global

#CoP #local #tools

You might consider one of the many KM Maturity Models that are out there, rather than a framework, per se. A maturity model would help you evaluate both where your company is with regard to collecting

#strategy #vision #maturity

Thank you, Lauren and Carla, for the quick response to my question. I'll check out the pointers - and watch for an update from you if you end up pursuing the template idea! Thanks. Tom Short

#APQC #monthly-call

Nice update on APQC’s latest take on KM. A question came up for me that we didn’t have time for today: There was a slide about How Technology Helps KM, that discussed how new tech like data analytics,

#APQC #monthly-call

Well...if you consider that the departments you mentioned are all staffed by knowledge workers, and define improvement as a function of reducing time to perform an operation, reducing the cost of comp

#state-of-KM

This question, along with those seeking to define what knowledge is, or what knowledge management is, are, in my opinion, all asking the wrong question. Is KM dying? What does that even mean? Does any

#state-of-KM

Randhir wrote: >...managing knowledge has to come on its own.< Why? If, as you aver, it’s not about content and it’s too dependent on employees for success, then: A) what is knowledge? B) what is the

#KM101

I agree with Ivan. Apart from a few well-documented and oft-cited examples, the only organizations in which I see KM practiced effectively and well are those in which lives are at risk, and effective

#KM101