@Dennis - what L&D/KM discussion are you referring to? I didn't see anything in Mark's post on this thread mentioning L&D. Confused.

#discussion-starter

@Dave wrote: Exactly this. Or as we used to say back in my IBM days, design the river banks and let the river flow; don't try to control the flow of the river. Another way to think about it is, if you

#discussion-starter

Or just expedient use of available technology under duress? Was just reading this article about Ukrainian field artillery crews using their personal cell phones to make calls and exchange texts from t

#discussion-starter

Splitting this question off from the other thread, to explore how we might use AI right now in doing KM work; and also start imagining future use cases for AI that are currently not possible, or no on

#methods #AI #tools

For the sake of clarity, let's just define knowledge as a type of pasta like, say, spaghetti. The question you and your fellow knowledge managers (er, spaghetti managers) need to focus on is this: How

#definition

Great article makes an important observation about where we are in this moment of AI’s evolution. It describes ‘capability overhang’, the human phenomenon of applying old mental models to new capabili

#methods #AI #tools

King Phillip Cried, "Oh For Goodness Sake!"

#AI #art-of-KM

Oh dear - those are some seriously word nerdy book recommendations - wow. All new to me. The Eunoia one sounds particularly interesting. I had no idea the notion of constrained writing was even a thin

#AI #art-of-KM

Have you googled around to see what's out there? I hired a former IBM colleague of mine, Rob Cross, to do an SNA for a client engagement I was working on. He did a great job. He's now a prof (UVA, may

#SNA-ONA-VNA

I think the most impressive output of this whole exercise is the limericks. Due to their compactness, it's hard to write a good limerick because in order to be any good they must not only conform to t

#AI #art-of-KM

In terms of KM, why is HE different from any other organization/industry? Having worked across many different business sectors and in many different functional verticals within them, including several

#books #call-for

Love these videos, Arthur - thank you for the pointer/link to the YT channel. Great idea having a collection of these bite-sized video nuggets for people to dive into. I especially liked the one about

#video #resources

I’d ‘like’ Tim’s reply 10 or 100 times more if I could. KM shouldn’t be about getting better at KM. It should be about improving business outcomes, which Drucker described as either increasing product

#maturity

While I don't consider myself to be a religious person, I do like the old trope, "God helps those who help themselves." In this case, I have to wonder what work this student has done to educate themse

#metrics #call-for

Here is a book chapter a colleague and I wrote outlining our lessons learned from developing knowledge strategies for various IBM Consulting clients. Although this was done some time ago, the lessons

#strategy

💯 There's a whole book in your response, Stan, with each of the first set of five bullets being a chapter heading. If someone wants to organize it and own getting it published, I'll contribute.

#value #lessons-learned

One risk that immediately comes to my mind would be losing lessons learned and therefore reinventing the wheel. If you're in the military or Wildland Fire Service, for instance, this can result in peo

#value #lessons-learned

There was a time CKO was in fashion, giving the KM function a seat at the C-suite table. That ship may or may not have sailed. Haven't looked in some time. Some orgs put KM under HR or People Manageme

#governance

Hey Dan - You might want to take a look at this textbook chapter Rich Azzarello and I wrote some time ago. It touches on developing a KM strategy that is aligned with desired outcomes. The approach ou

#monthly-call #collaboration

Hello Ginetta - this sounds a lot like a km engagement I co-led for a client while I was working for IBM. The client was an international conglomerate whose operations included a global commodity trad

#assessment #books #question #strategy #case-studies