Hello Martin - interesting proposal. You wrote: Regarding measuring employee engagement, I would guess that every company in the Fortune 500 has an employee engagement program in place, and spends a g

#engagement #value

Ginetta - a couple of thoughts. 1. AI on its own still needs experts to tell it what to do! It’s unclear to me whether AI will have any particularly different role in enterprise KM than it does anywhe

#methods #AI #art-of-KM #collaboration #knowledge-capture

Hadn’t seen this one before. While DIKW hierarchies make me cringe, I think the last panel is pretty funny.

#humor

Managing content in general requires overhead activity. Doing it well requires discipline and extra work that most knowledge workers balk at doing. Taxonomies are a PITA to establish and maintain and

#mapping #taxonomy #content-management

I worked with Rob at IBM - he’s the real deal, particularly when it comes to SNA and leveraging networks. In his new book he discusses how you can work smarter via collaboration and your networks. Her

#SNA-ONA-VNA #WOL #workplace #books #collaboration

@Stan - may @Eudald could demo Flaps for us on an upcoming call and show us some of the customer use cases where it’s working well.

#knowledge-transfer #search #video

Great find, @John_McQuary - this is brilliant! Thanks for sharing. So good see that AI/ML-powered video is finally getting some traction. (If I were still practicing I’d use the example you shared in

#knowledge-transfer #search #video

Interesting, Stephen. I wasn’t thinking about from the standpoint of meetings and zoom calls - but that in itself presents another interesting use case. And there sure are a lot of calls recorded taki

#knowledge-transfer #search #video

Back in the early days of KM, big 4 consulting firms (I think there were six back then) saw the potential of KM and started experimenting with various tools and approaches. And it made sense for them

#knowledge-transfer #search #video

Who’s asking you to do it? Depending on where it’s coming from, it could reduce the emphasis placed on developing a complete value proposition for exec staff, at least in terms of a heavily quantifiab

#startup

💯 Great riff, Robert. My version of the “back of the business card” tag line: In other words, I’m not going to push on you a new system, app, tools, software, etc. I’m going to help you use what you’v

#humor #consulting #definition

I recall working at IBM on creating new KM offerings for the Life Sciences vertical and citing the then widely acknowledged statistic of 1 in 7 hospital deaths were due to error. Recent research appea

#knowledge-sharing

#definition - lots of definition discussions there.

#humor #consulting #definition

Oh, I dunno, Matt. From time to time discussions about AAL/AAR came up in a corporate setting and someone would ask about them, and why, if it was so effective in the military, there were so few examp

#knowledge-sharing

#humor #consulting #definition

You’ve been around this field long enough time, Bill. What’s yours?

#humor #consulting #definition

Great, Murray. Sounds like you’re doing some interesting work. (Are you working with your clients on heightening olfactory awareness?? :-)

#knowledge-sharing

Sukhy wrote (emphasis added): The simplest way to get started on something like this might be Slack + Google Enterprise. (or MS Teams). Slack is designed for bottom/up adoption and stickiness. I would

#engagement #case-studies #startup #innovation #collaboration

Hello Sukhy - It’s hard to for me to recommend prescribe something to help startups per your description for a couple of reasons: 1. A “startup” within an existing government agency operates under a d

#engagement #case-studies #startup #innovation #collaboration

Over the years I’ve found the military to be an interesting source of KM tools that can be readily applied to business operations. After Action Reviews (AAR), OODA Loops, and the Warfighting doctrine

#knowledge-sharing