I agree with Nick, we aren't going to be able to avoid the roi discussion so we need to be prepared with at least a value discussion, and be prepared to propose some measures of value for esoteric val

#CoP #value

I like it!....murray

#onboarding #knowledge-retention

I'd add a couple of things: 1. What the organizational values and how they impact work 2 How does the organization make decisions (do this a little later in the process) 3. What are the strategic goal

#onboarding #knowledge-retention

I'll think more on this Stephen but the first question that comes to mind is what in the purpose of onboarding and is it the same in all organizations? At the base level the purpose should be to intro

#onboarding #knowledge-retention

Lydia, I sent another post with my advice but wanted to emphasize something I said in that post. My research on new members is that they won't read the materials, they want to talk to people. My findi

#onboarding #knowledge-retention

I'm currently onboarding at a university and I have a little different take. The onboard package is nice but by itself not real helpful, my problems arise as I start doing my job and I have lots of pr

#onboarding #knowledge-retention

Stan, I have five suggestions for you: the first two are older topics: crisis response and knowledge risk (or just risk) both have several KM articles related to them and special issues in KM journals

#KM101 #definition #roles

I remember that Oklahoma State developed a searchable video system for the army on doing IED identification and disarming. They used the concept of knowledge nugget to keep the videos short (5-15 minu

#knowledge-transfer #search #video

the basis of my opinion is quite simple, the book, The Checklist Manifesto, was published in 2009 and is about getting the medical profession to actually use decision tools such as checklists to make

#knowledge-sharing

Well said Tom, I agree that the impact of dying is a big motivator. As a former US Navy nuclear propulsion officer it was drilled into our heads to learn from mistakes and to never make the same mista

#knowledge-sharing

I need to give Bill credit for this one also....murray

#humor #consulting #definition

Like this one to Patricia!...murray btw, you know you've really made it as a management discipline when Dilbert immortalizes you!

#humor #consulting #definition

love it Tom!...murray

#humor #consulting #definition

I am asking this with all respect and no negatives intended, but what does this definition actually mean?

#humor #consulting #definition

thanks Tom, this is great! its what I've been doing and teaching in fusing KM and cybersecurity and security and crisis response.....murray jennex

#knowledge-sharing

maybe I'm wrong, but to me working out loud won't do any good unless you are also listening and that can lead us to information overload....murray jennex

#information-overload #WOL

You can't get away from benchmarks and baseline models, it is how senior managers think and talk amongst themselves as none of them want to talk about their specific organization. There are actually 3

#maturity #institutionalization

I found both reports very interesting and am still digesting them. My dissertation back in the 90s looked at the impact of organizational memory (what KM was called at the time) on productivity. I fou

#maturity #institutionalization

I agree with you Stephen but what I was referring too is that there are so many people I have to pay attention too that all the pubs, blogs, emails, tweets, etc. amount to several hundred communicatio

#information-overload #WOL

I feel you Matt, I'm in the same boat and I pray I don't ignore something important but fear I am, this is the problem with this and I don't have a solution but hope someone on the list does...murray

#information-overload #WOL