No, Patrick. Not a pyramid at all… maybe more like intersecting circles in a Venn diagram? Also, I like alliteration. 😉 Yes, these definitions are very slippery, and localized — sometimes it is very d

#discussion-starter #COVID-19 #definition #cynefin

Hi Stephen! I like your riff metaphor… I think we all need to do more riffing at work also! 😎 One of the reasons I quit the corporate world and started my own business was to have that freedom to “rif

#discussion-starter #COVID-19 #definition #cynefin

Interesting topic… I think I agree with Patrick, things are not as linear/progressing as they appear. I am trying to figure out what “data” my ability to play the piano is based upon. 🤔 Sure, there wa

#discussion-starter #COVID-19 #definition #cynefin

Jasper, We have done SNA/ONA projects in large/medium/small orgs, both for-profit, NGO and Govt since the late 1990s. Visit our web pages for write-ups of various projects — not all clients want their

#metrics #knowledge-sharing #value

Hi Stan, Unfortunately "WHAT knowledge" was learned/utilized is never sufficient. The future will always be in a different context than the past/present. WHAT without WHO will not be that useful, nor

#question #knowledge-reuse

Hi Sam, Rather than looking at what an individual is doing, it is often more accurate to find out how others respond to the person. A true expert is someone who other's actually turn to for advice/exp

#expertise-location

Would also be very useful to know "Who to go to for a topic". Search and links are fine, but you often need to inquire further to match your context. "OK, I found X on Google, and a few links to it --

#curation #expertise-location #profiles

>> I do think that the use of weak signals instead of strong signals is creating more opportunities for SNA to be useful. Rob, I will disagree. Weak ties/signals have lost their original meaning on th

#case-studies #definition

Although we started talking about intangible knowledge, may I expand the conversation to "emergent knowledge"? Attached is a network map from earlier this year of medical researchers and scientists wh

#data-science #video

Hi Patrick, When I started doing these maps, in the early 2000s, I did speak to Andreas Weigand who was CTO at Amazon at the time. He did explain that Amazon did list books in descending order of co-s

#data-science #video

Yeah Leif, Cambridge Analytica, GRU, or NSA … take your pick. 😏

#data-science #video

>> Valdis, do you have any ideas about data collection in this environment to build the SNA off? I wanted to get access to the phone records but got a hard NO due to union issues. Also, given the high

#data-science #video

Hello Stuart, Have you tried network analysis to map and measure who seeks out whom for advice, expertise, support, knowledge, etc? The attached map shows a network of doctors -- the arrows show who s

#data-science #video

Tracking what we know about a spreading disease… visualization helps. http://orgnet.com/contagion.html Valdis Valdis Krebs Orgnet, LLC @orgnet

#COVID-19

Here is an article on IBM discovering a CoP that “survived” re-orgs and re-engineering. They then map and measure the network of knowledge exchange. http://orgnet.com/IBMCOPSNA.pdf Enjoy! Valdis Valdi

#expertise-location #CoP

Hello Christina, First my name V a l d i s, not Vladis. Second, yes we agree. Storing data/facts/info is easy and lends itself to computers and IT. The technology part of KM is easy, the sociology par

#consulting #strategy

>> But managing “stuff” (knowledge as a stock) isn’t the same as managing expertise (knowledge as a flow). So true, Tom! Expertise/wisdom/context is best managed as a flow via trusted relationships. F

#consulting #strategy

Hi Lee, Those are good questions. Local leadership is the place to start, IFF they accept the results/feedback. (IFF = if and only if) Leadership is important, but so is followership. It is the follow

#learning #monthly-call