We have a persona called "The Voluntold". Voluntold are those who are volunteered to do something without their consent or engagement. As a result of being voluntold they do the bare minimum, if they

#strategy #culture #question

We do use SharePoint as the core of our Knowledge Management system. However it is also "horses for courses" as some knowledge need not be in SharePoint. For example the knowledge needed by our IT sta

#SharePoint

We have data from tagging exercises that reinforces the comments as well. #1 We find 'doing the minimum' is the norm. If only one tag is required but you offer the ability to apply multiple, then one

#lessons-learned #metadata

This is certainly tricky to quantify. I've just looked at our SharePoint statistics and it is easy to measure 'searches'. Clicks are much harder owing to result previews. There seems to be a behaviour

#metrics #search

We are recruiting a Knowledge Curator We use a range of solutions to open opportunities through connected thinking. The advert mentions Concept Search. Concept Search is our internal process for unloc

#jobs

That's certainly an approach we use to identify potential SME's. We combine that with self assessment, peer reviews and actions by others. For example, our graduate engineers are largely responsible f

#expertise-location

I know that the likes of PwC have been including holograms in some of their training programmes. Speaking with one of their PM's the feeling was that the equipment to provide holograms is not cheap an

#learning

I'm a newcomer to this group. Thank you @JC for making me aware of it. We use Yammer for Communities of Practice. We also use automation that assists people to discover the communities that they shoul

#Yammer #AI #CoP #state-of-KM