Dear Friends,
I am looking for a Search Expert (Search
as in Search Engine, not Executive Recruitment.....).
I do not need a techie, but a strong
Program Manager, with a high degree of expertise in Search Engines and
in all the business and Information Management functions that are necessary
to get a SE to perform at its best in the enterprise environment.
Cleveland or Boston are preferred locations,
but - as they say - in the presence of the right candidate i can be flexible.
A detailed job description is below,
as well as my contact information.
Feel free to circulate, and thanks a
million for any lead (sorry, no finder fee, but the next time we get together,
drinks are on me....)
G.
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Search Engine Program Manager
Summary: The Search Engine
Program Manager is responsible for all business aspects of the Ernst &
Young Intranet Search Engine, including evaluating search engine effectiveness
and user search experience, identifying means to improve search engine
effectiveness, and implementing ongoing improvement plans, with the goal
of optimizing users' search experience. Search is embedded in a variety
of tools and applications, as well as in Ernst & Young's internal home
page. The SEPM will work closely with other members of the knowledge
team, including the User Experience Program and Taxonomy Program; Global
Information Technology, including the search engine technical team; and
business stakeholders, to articulate requirements, prioritize releases,
and manage user and stakeholder expectations.
Essential functions:
· Develops
an ongoing program of search engine improvement:
· Works
with other knowledge team members and information technology to define
requirements for search engine releases
· Defines
processes and standards for incorporating new content into the search engine
· Defines,
implements, maintains and improves search engine features such as Best
Bets, synonyms, advanced query guidance, thesaurus, etc.
· Implements
ongoing relevancy testing and improvement program
· Works
with information technology team to continuously improve search engine
performance
· Works
with knowledge team members globally to test and improve search engine
effectiveness in a variety of languages and content types
· Collaborates
with User Experience Program on periodic usability evaluations of the search
engine
· Reviews
user feedback, stakeholder input, log file analysis, and other inputs to
formulate plans for continuous search engine improvement
· Identifies
metrics for ongoing measurement and evaluation of search engine effectiveness
Knowledge and skill requirements:
· excellent
written and verbal communications skills
· strong
presentation skills
· strong
analytical skills
· the
ability to complete multiple projects and meet deadlines in a fast-paced
environment
· the
ability to interface with all levels of management and organize/manage
virtual work teams
· an
understanding of teaming with culturally diverse business groups and the
ability to influence diverse technical teams
· proficiency
in MS Office; Lotus Notes preferred
· project
management skills
Education:
· Master's
degree preferred (for example, business, library science, or computer science).
Experience:
· 5-10
years experience in knowledge management or information management, with
significant experience in search engine product management
· Experience
working with Autonomy's IDOL search engine highly desired
· Project
management experience
· Experience
working in professional services industry desirable
Other:
· This
position may require some travel.
Ernst & Young
®
Ernst & Young LLP
Giovanni Piazza
' +1 (216) 583 1123 |
È+1
(216) 577 4024
Assistant: Sandra M. Kisilewicz |
+1 (216) 583 1808 |
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