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October 2008 SIKM Call: Richard McDermott - Developing, Deepening and Retaining Expertise #monthly-call #knowledge-retention


Stan Garfield
 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT. Dial-in numbers are included below.

 

October 21, 2008: Richard McDermott - "Developing, Deepening and Retaining Expertise"

 

Richard's presentation will be available in the Files folder of our Yahoo! Group later today.

 

Regards,

Stan

 

-----Original Appointment-----

Subject: SIKM Leaders Monthly Con Call

When: Tuesday, October 21, 2008 11:00 AM-12:00 PM Eastern Time (US & Canada)

Where: US 866-434-1117 (see below for other countries) Conference code: 580720#

 

US 866-434-1117 Conference code: 580720#

*6 mute / #6 unmute

 

Team Space http://tech.groups.yahoo.com/group/sikmleaders/

Files http://tech.groups.yahoo.com/group/sikmleaders/files/

Previous Calls http://tech.groups.yahoo.com/group/sikmleaders/database?method=reportRows&tbl=1&sortBy=1&sortDir=up

 

Country          Dial-In Number

Main number    +44 1452 569 135

 

Australia          1800 616 048

Austria             019 287 544

Belgium             024 003 441

Canada            1866 271 3975

China North      10800 712 1539

China South      10800 120 1539

Denmark             032 714 924

Finland            0800 112 360

France           01 70 70 82 72

Germany          069 2222 20475

Greece            00800 125 710

Hong Kong           800 933 001

Hungary             06800 14727

Ireland             01 4319 635

Israel             180 944 1351

Italy              023 600 3752

Malaysia            1800 808244

Netherlands        020 713 2958

Norway                800 12467

Poland           00800 111 2926

Portugal            211 201 810

Russia       8~10 800 2094 2044

Singapore          800 1203 975

South Africa       0800 999 521

Spain               914 146 108

Sweden            08 566 184 74

Switzerland        044 580 3447

Turkey          00800 4463 2096

UK                01452 569 135

USA               1866 434 1117

 


Stan Garfield
 
Edited

TO: SIKM Leaders Community

Yesterday we held our 41st monthly call, this one with Richard McDermott on "Developing, Deepening and Retaining Expertise."

Richard's presentation is available at McDermott - Developing, Deepening & Retaining Expertise 2.ppt The call was recorded.

Thanks to Richard for presenting.  You can continue the discussion by replying to this thread.

Future Calls

  • November 18, 2008: John Hovell of ManTech - "KM at ManTech International"
  • December 16, 2008 Raj Datta of MindTree - "Building a knowledge Ecosystem"
  • January 20, 2009 Bernadette Boas - "A Day in the Life of Business Workflow"
  • February 17, 2009 Arthur Shelley - "Impacts of behavior on project outcomes (with an emphasis on knowledge transfer)"
  • March 17, 2009 Al Simard of Canadian Food Inspection Agency - "Knowledge services framework developed by Natural Resources Canada"
  • April 21, 2009 Carl Gaertner of State Farm - "Interviewing Skills for Identifying Business Rules"

  • May 19, 2009 Chris Johannessen of NBC Universal (GE) - "Knowledge Technology"

  • June 16, 2009 Andrew Gent - "Adaptive Knowledge Architectures" or "Sustainable KM"


albert.simard <simarda@...>
 

Richard -

I enjoyed your presentation yesterday and I like where you're going
with developing sub-categories for explicit and tacit knowledge. I
have a couple of thoughts that you might want to consider.

You describe rather than define the sub categories (what it looks
like rather than what it is). Description is an essential first
step, but you have to define something to truly understand what
distinguishes each category. This leads to a bit of ambiguity and
inconsistency in the groups (all of which is solvable).

Specific knowledge - suggest "domain" or "subject-matter" rather
than "specific." The latter is too general and could mean almost
anything. Domain would seem to include formal and explicit
knowledge.

Analytical knowledge - great. You may want to include synthesis
along with analysis in this group (lumpers & splitters).

Personal know how - This group is problematical. It switches from
knowledge to know how. May I suggest "experential knowledge" which
leads to guidelines, options, and pattern recognition.

Skill - Even more problematic. When I look at the examples, the
only thing that seems to fit is "practice-based" knowledge (not the
greatest of names). But I also see it as containing two kinds of
stuff - physical or tactile (playing music, riding a horse) and
cognitive (thinking). I feel that these are very different and two
categories are warranted here.

BTW - Thanks for clarifying the difference between thinking (the
process) and thought (the output of the process).

Bottom line - if you can define everything as a form of knowledge
you will clearly and consistently understand the underlying
properties that differentiates each category.

Use or not, for what it's worth. I have a short essay on
description and definition if you're interested.

Al Simard