Study of perceptions of expertise #expertise #research
|
Patrick Lambe
Hi folks... apologies to those of you also on the actkm list for cross- posting!!
Matt Moore and I have been working on an open research project to see if we can get some better insights into how expertise gets valued and leveraged in organisations. "Open" means all our data (anonymised) is published as we gather it, and we will make the final results available to the KM community for free. Links to the material collected so far given below. Our first stage was narrative collection, and we've collected almost 200 stories from many organisations and countries, posted on the project blog at http://usingexpertise.blogspot.com (we're still collecting so do visit the site, add your own stories or comment on others'). Since February we've been running sensemaking workshops on this narrative material to develop archetypes and theme statements. This material is being posted as we process it, on our project wiki at http://usingexpertise.wikispaces.com - these workshops are still continuing, and if you'd like to host one get in touch with me or Matt (innotecture@...). This process has started to throw up some interesting insights which we now want to test in a formal larger scale survey, and we'd be very grateful if you could help us by completing this at http://tinyurl.com/expertisesurvey - in line with all our activities, you will be able to see the results so far as soon as you have taken the survey, and if you bookmark the results page you will be able to revisit it as the survey grows. This project will run into 2010, and at some stage when we have enough coverage from the sensemaking workshops, I'm hoping we will be able to move this material into Dave Snowden's Sensemaker software for ongoing public access and research (thanks to Dave for the offer). At that point we will be starting to look at developing practical strategies to improve the way experience and expertise are managed in organisations. This is a project for everyone, so please do help by giving a few minutes to take the survey! Many thanks Patrick Patrick Lambe weblog: www.greenchameleon.com website: www.straitsknowledge.com book: www.organisingknowledge.com Have you seen our KM Method Cards? http://www.straitsknowledge.com/store/ |
|
|
|
Patrick Lambe
Many thanks to those of you who have taken our expertise survey... we are starting to see some interesting trends (though too early to draw firm conclusions). For example, at the moment it looks like gaining access to expertise in the organisation, or building experience and expertise in staff are more critical issues for respondents than knowledge retention and knowledge loss through restructuring or retirement.
toggle quoted message
Show quoted text
It's still a small sample, at 70 respondents, so those of you haven't yet taken it who are interested in how expertise can be better managed, do take a few minutes to complete the survey at http://tinyurl.com/expertisesurvey - when you finish the survey you will see a summary of the results so far, and the results URL will be constant so you can go back and visit any time before we close the survey and publish the results (copies will be sent to respondents). You are also encouraged to contribute your own examples and stories at the project blog http://usingexpertise.blogspot.com Thanks again! Patrick Patrick Lambe Have you seen our KM Method Cards? http://www.straitsknowledge.com/store/ On Jun 15, 2009, at 10:13 AM, Patrick Lambe wrote:
|
|
|