July 2011 SIKM Call: Steve Kaukonen/Stacie Brenkovich: Culture & Adoption and Content Harvesting #monthly-call #culture #extraction


Stacie Jordan Brenkovich
 
Edited

TKBeard: Thank you Steve & Stacie. Also interested in ROI study. We love stats here, but measuring correctly is key...what methodology to use?
RESPONSE: Steve can provide more details on this study and we have an external credential I can email..tried posting it here but it's too big.


Stan Garfield
 
Edited

Here are the tweets from yesterday's call using the #KMers hashtag.


TKBeard Thank you Steve & Stacie. Also interested in ROI study. We love stats here, but measuring correctly is key...what methodology to use? #KMers -12:05 PM Jul 19th, 2011
TKBeard yes @tshort9 identifying info users needs-form the scope for what to capture/tag, analyze search queries to confirm right info avail. #KMers -12:04 PM Jul 19th, 2011
sharonwilson Very good Accenture KM prez - thx Steve & Stacie. Curious about type of person and timing for reaching out to team to harvest content #kmers -12:03 PM Jul 19th, 2011
tshort9 @Stacie: are you using any type of web2.0/social media tools to support content re-use (how do people share finds that they like?). #KMers -12:00 PM Jul 19th, 2011
joewehr Stacie Nice job I'd be interested in getting more info on the KM ROI study you referenced #KMers@stangarfield #KMers -11:54 AM Jul 19th, 2011
tshort9 @TKBeard And don't forget about re-use! Collecting is good; but no value is added until contributions are re-used. #KMers -11:53 AM Jul 19th, 2011
TKBeard Stacie: Effective content harvesting - Get proper sponsorship, focus on most important content only, make it easy for contributors!! #KMers -11:44 AM Jul 19th, 2011
joewehr Re Content Harvesting "Sharing Hidden Know-How: How Mgrs Solve Problems W/ Knowledge Jam" by Kate Pugh http://amzn.to/rjdQpl #KMers #KMers -11:43 AM Jul 19th, 2011
amy_M_edwards @TKBeard I too like Steve's C-B-A order to address practitioner engagement. Focus on culture change in targeted area to show results #KMers -11:19 AM Jul 19th, 2011
TKBeard 1st Culture, 2nd Behaviors, 3rd Adoption...culture is the hardest lever to move when you are trying bottom up, though. #KMers -11:10 AM Jul 19th, 2011


Stan Garfield
 
Edited

TO: SIKM Leaders Community

Today we held our 74th monthly call:


Thanks to Steve and Stacie for presenting, Andrew Gent for recording, and those who participated. There are additional replies in this thread.


Stan Garfield
 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT.

* July 19: Two insights and discussion on each:

* Steve Kaukonen, Accenture: Culture & Adoption
* Stacie Brenkovich, Accenture: Content Harvesting
* SlideShare
http://www.slideshare.net/stephendkaukonen/accenture-sikm-insights-july-\;
19-2011
<http://www.slideshare.net/stephendkaukonen/accenture-sikm-insights-july\;
-19-2011>

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<http://tweetchat.com/room/KMers> or http://www.kmers.org/chat
<http://www.kmers.org/chat> or use the #KMers hash tag in Twitter.

-----Original Appointment-----
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