main@SIKM.groups.io | August 2019 SIKM Call: Tom Stewart - Service design, knowledge management, and the art of customer delight

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August 2019 SIKM Call: Tom Stewart - Service design, knowledge management, and the art of customer delight

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Stan Garfield #6614 This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT. August 20, 2019 SIKM Call: Tom Stewart on Service design, knowledge management, and the art of customer delight Slides https://www.slideshare.net/SIKM/service-design-knowledge-management-and-the-art-of-customer-delight Profile in Knowledge https://www.linkedin.com/pulse/thomas-stewart-profiles-knowledge-stan-garfield/ For online chat, visit http://www.tchat.io/rooms/kmers and sign in with your Twitter account, or use the #KMers hashtag in Twitter. The story of our community https://stangarfield.quora.com/SIKM-Leaders-Community-A-community-of-practice-for-knowledge-management SIKM Leaders Community Monthly Call When: Tuesday, August 20, 2019, 11:00 AM-12:00 PM Eastern Daylight Time Where: (712) 770-4035 (US and Canada) Passcode 178302 International Dial-in Numbers You can join online using your computer’s speakers and microphone at http://join.freeconferencecall.com/stangarfield If you join online, be sure to click on the grey phone icon and then choose your audio preference. If your audio is live, you should see a red phone icon. If you have problems connecting, see the options listed at the end of this post Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA) Community Site https://groups.yahoo.com/neo/groups/sikmleaders/info Slides http://www.slideshare.net/SIKM/favorites Previous Calls (click the arrow next to Date): http://groups.yahoo.com/neo/groups/sikmleaders/database/1/records Future Calls (click the arrow next to Date): http://groups.yahoo.com/neo/groups/sikmleaders/database/2/records Calendar http://groups.yahoo.com/neo/groups/sikmleaders/events
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Stan Garfield #6615 Edited TO: SIKM Leaders Community Today we held our 168th monthly call. Here are the details: August 20, 2019 SIKM Call: Tom Stewart on Service design, knowledge management, and the art of customer delight Slides https://www.slideshare.net/SIKM/service-design-knowledge-management-and-the-art-of-customer-delight Recording https://fccdl.in/7CG2piWii2 Profile in Knowledge https://www.linkedin.com/pulse/thomas-stewart-profiles-knowledge-stan-garfield/ Book www.woowowwin.com Report Card http://woowowwin.com/report-card/#/1 Get your GPA: www.woowowwin.com/report-scorecard Thanks to Tom for presenting, to Kate Pugh for her question, and to those who attended. Please continue the discussion by replying to this thread.
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