KM guardian or steward or... #roles #name


Peter Jürg Bury
 


Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android


Karen Budelier Brown
 

I like KM advocates.

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android

--
Karen Budelier Brown


Chris Collison
 

I like advocates too,  - also champions, coaches, facilitators.

To me, ‘guardians’ sounds a little defensive/protective, and stewards just a little passive perhaps?

 

But you’ll know what will resonate best with VoltEuropa.

All the best,

Chris

 

Knowledgeable Ltd

www.chriscollison.com

 

 

From: <SIKM@groups.io> on behalf of Karen Budelier Brown <kjbudelierbrown@...>
Reply-To: "SIKM@groups.io" <SIKM@groups.io>
Date: Wednesday, 1 April 2020 at 16:32
To: "SIKM@groups.io" <SIKM@groups.io>
Subject: Re: [SIKM] KM guardian or steward or...

 

I like KM advocates.

 

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

 

Dear SIKMs, any suggestion?

Peter

 

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>

 

Dear all,

 

I'm involved in setting up KMS & culture in VoltEuropa.org.

 

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

 

What term would you recommend for these roles?

 

1. KM guardians

2. KM stewards

3. or...?

 

Thanks

Peter

 

Peter J. Bury
on my Android

--

Karen Budelier Brown


John McQuary
 

I'll share my experience and reason against KM Steward. Around 1999, we started with KM Stewards. One of our first stewards was a woman in the UK. She was quickly labeled a KM Stewardess. Their derogatory term for an airline stewardess is a trolley dolly, and she was referred to as a KM Trolley Dolly. After a quick plea for help, we dropped KM Steward and started calling the individuals Knowledge Managers.

 


Douglas Weidner
 

Are they KM Guardians/etc. or Knowledge Guardians/etc? ...

One thought is to remove the KM monake and focus on the real objective: Knowledge.

We use Certified Knowledge Specialists (CKS) for various specialties, and Personal Knowledge Manager (PKM) for generic Knowledge Workers, and even have a certification course for both of them.

Douglas Weidner
KM Institute 

On Wed, Apr 1, 2020 at 11:32 AM Karen Budelier Brown <kjbudelierbrown@...> wrote:
I like KM advocates.

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android

--
Karen Budelier Brown


Madelyn Blair
 

Doug,

I really like your suggestions to move the M of KM and focus on knowledge.

Madelyn

MADELYN BLAIR, PHD
Author/ Speaker/ Resilience Advisor
301.371.7100  |  301.471.8721 mobile
Skype: madelynblair
Author Riding the Current, Essays in Two Voices and Unlocked (#1 bestseller international)
Visit my blog: www.madelynblair.com
Follow @madelynblair



On Apr 1, 2020, at 12:20 PM, Douglas Weidner <douglas.weidner@...> wrote:

Are they KM Guardians/etc. or Knowledge Guardians/etc? ...

One thought is to remove the KM monake and focus on the real objective: Knowledge.

We use Certified Knowledge Specialists (CKS) for various specialties, and Personal Knowledge Manager (PKM) for generic Knowledge Workers, and even have a certification course for both of them.

Douglas Weidner
KM Institute 

On Wed, Apr 1, 2020 at 11:32 AM Karen Budelier Brown <kjbudelierbrown@...> wrote:
I like KM advocates.

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android


--
Karen Budelier Brown




Douglas Weidner
 

Madelyn,

Congrats, I expected you would have such an insight as well.😀

Douglas

On Wed, Apr 1, 2020 at 1:34 PM Madelyn Blair via groups.io <pelerei=mac.com@groups.io> wrote:
Doug,

I really like your suggestions to move the M of KM and focus on knowledge.

Madelyn

MADELYN BLAIR, PHD
Author/ Speaker/ Resilience Advisor
301.371.7100  |  301.471.8721 mobile
Skype: madelynblair
Author Riding the Current, Essays in Two Voices and Unlocked (#1 bestseller international)
Visit my blog: www.madelynblair.com
Follow @madelynblair



On Apr 1, 2020, at 12:20 PM, Douglas Weidner <douglas.weidner@...> wrote:

Are they KM Guardians/etc. or Knowledge Guardians/etc? ...

One thought is to remove the KM monake and focus on the real objective: Knowledge.

We use Certified Knowledge Specialists (CKS) for various specialties, and Personal Knowledge Manager (PKM) for generic Knowledge Workers, and even have a certification course for both of them.

Douglas Weidner
KM Institute 

On Wed, Apr 1, 2020 at 11:32 AM Karen Budelier Brown <kjbudelierbrown@...> wrote:
I like KM advocates.

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android


--
Karen Budelier Brown




Murray Jennex
 

I agree, remove the M, for a couple of reasons, some people have a bias against KM, also KM limits us too much.  We are about knowledge.

I like Knowledge coach or champion or most all the suggestions, mainly because they separate our title from our roles and we need an all inclusive title

I see our roles (and we need to do all of them) as:
knowledge steward in that we facilitate the capture and use of knowledge in the organization including preventing inappropriate use of knowledge
knowledge guardian in that we need to work with the security group to protect organizational knowledge from being damaged, destroyed, or accessed by those not authorized
and I'll add:
knowledge curator as we need to identify with the organization and its strategy, what is the appropriate knowledge to capture and hold and how long to keep it active

basically I don't like using guardian or steward as they don't explain what we do

I'm sure these roles can be expanded or better explained and I'm sure the title can be better, I guess I am also suggesting knowledge curator but that also doesn't fully capture what we do plus it makes us sound like a museum

my humble opinions....murray jennex


-----Original Message-----
From: Douglas Weidner <douglas.weidner@...>
To: SIKM@groups.io
Sent: Wed, Apr 1, 2020 11:15 am
Subject: Re: [SIKM] KM guardian or steward or...

Madelyn,

Congrats, I expected you would have such an insight as well.😀

Douglas

On Wed, Apr 1, 2020 at 1:34 PM Madelyn Blair via groups.io <pelerei=mac.com@groups.io> wrote:
Doug,

I really like your suggestions to move the M of KM and focus on knowledge.

Madelyn

MADELYN BLAIR, PHD
Author/ Speaker/ Resilience Advisor
301.371.7100  |  301.471.8721 mobile
Skype: madelynblair
Author Riding the Current, Essays in Two Voices and Unlocked (#1 bestseller international)
Visit my blog: www.madelynblair.com
Follow @madelynblair



On Apr 1, 2020, at 12:20 PM, Douglas Weidner <douglas.weidner@...> wrote:

Are they KM Guardians/etc. or Knowledge Guardians/etc? ...

One thought is to remove the KM monake and focus on the real objective: Knowledge.

We use Certified Knowledge Specialists (CKS) for various specialties, and Personal Knowledge Manager (PKM) for generic Knowledge Workers, and even have a certification course for both of them.

Douglas Weidner
KM Institute 

On Wed, Apr 1, 2020 at 11:32 AM Karen Budelier Brown <kjbudelierbrown@...> wrote:
I like KM advocates.

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android


--
Karen Budelier Brown




Matt Moore <innotecture@...>
 

Peter,

If you call them “Guardians” - they need to decide who is Star Lord, Gamora, etc. Which frankly I think is awesome!

Rather than introducing a new term, is there a term that is already used inside the organisation for someone that does similar things?

Looking at the Vacancies page for the organisation, all the roles advertised seem to be “Co-Leads” (BTW their approach to org design and gender is intriguing). How would this role relate to concepts like the Co-Lead?

Regards,

Matt Moore


Stan Garfield
 

I have seen the following used:
  1. KM champion or knowledge champion
  2. KM lead or knowledge leader
  3. knowledge broker or knowledge assistant
  4. connector
  5. curator


 

we used these 2 terms:

- Knowledge Sharing Leader
- Knowledge focal point 

Thank you
Rachad 


Peter Jürg Bury
 

Thanks all, here: thanks John.
The problem I see with the term KM managers is that there is a high risk that people in the organization will think "Oh, ok, not my problem, the managers will manage all knowledge (and information)". We want to avoid that as we feel all members are or should be KM managers at individual, group and societal levels. So all should act on KM. Maybe facilitators is best?

Peter Jürg


Peter J. Bury
#symmathesy facilitator of change




On Wed, 1 Apr 2020 at 18:10, John McQuary <jmcquary@...> wrote:
I'll share my experience and reason against KM Steward. Around 1999, we started with KM Stewards. One of our first stewards was a woman in the UK. She was quickly labeled a KM Stewardess. Their derogatory term for an airline stewardess is a trolley dolly, and she was referred to as a KM Trolley Dolly. After a quick plea for help, we dropped KM Steward and started calling the individuals Knowledge Managers.

 


--
Peter Jürg Bury
www.km4dev.org


Peter Jürg Bury
 

Thanks Douglas, what we have in mind are KM (System) managers/facilitators, so all should act on knowledge and information at personal, group and societal levels. So the facilitators/managers should make sure there is a KM framework, some standards, culture, coaching and training on contributing to the overview, access and use of all info and knowledge available (while respecting privacy where needed or required).

Peter Jürg


Peter J. Bury
#symmathesy facilitator of change




On Wed, 1 Apr 2020 at 18:20, Douglas Weidner <douglas.weidner@...> wrote:
Are they KM Guardians/etc. or Knowledge Guardians/etc? ...

One thought is to remove the KM monake and focus on the real objective: Knowledge.

We use Certified Knowledge Specialists (CKS) for various specialties, and Personal Knowledge Manager (PKM) for generic Knowledge Workers, and even have a certification course for both of them.

Douglas Weidner
KM Institute 

On Wed, Apr 1, 2020 at 11:32 AM Karen Budelier Brown <kjbudelierbrown@...> wrote:
I like KM advocates.

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android

--
Karen Budelier Brown


--
Peter Jürg Bury
www.km4dev.org


Peter Jürg Bury
 

Hi Matt, alas there is no (comprehensive) KM (as IMKS) within Volt yet, worse, the grand majority has no clue what KM is all about. Most think that just like we have an ICT/tech team, if needed at all KM/IMKS can be handled by a small group of freaks. We aim to involve all in learning and sharing together, and hence we need to work on a culture (including training and coaching) and a KMS (as in system) to which all contribute both as providers and as users of Knowledge and Information.



Peter Jürg


Peter J. Bury
#symmathesy facilitator of change




On Wed, 1 Apr 2020 at 21:23, Matt Moore via groups.io <innotecture=yahoo.com@groups.io> wrote:
Peter,

If you call them “Guardians” - they need to decide who is Star Lord, Gamora, etc. Which frankly I think is awesome!

Rather than introducing a new term, is there a term that is already used inside the organisation for someone that does similar things?

Looking at the Vacancies page for the organisation, all the roles advertised seem to be “Co-Leads” (BTW their approach to org design and gender is intriguing). How would this role relate to concepts like the Co-Lead?

Regards,

Matt Moore


--
Peter Jürg Bury
www.km4dev.org


Douglas Weidner
 

Hi Peter,

Arguably, you won't have a successful system, IT, KM, or a much more generic definition of system as used in ISO 3041:2018, if you don't address the culture.

That is why at the KM Institute, besides KM Team functions and leadership (our Certified KM Program), we focus as well on individuals (aka Personal K Managers). But not for them to just understand and use THE KM system (e.g., repository), but rather to be highly engaged and innovative as well.

Afterall, KM is not just about a KM system (technology), successful Knowledge Age organizations will discover it is about much more, including becoming a Learning Organization. A Learning Organization is about excellence including continuously improving everything. I know I don't need to mention that Knowledge involves everything - oops, it just slipped out...because it is so true.

Douglas Weidner
Chief CKM Instructor.
KMInstitute 

On Mon, Apr 6, 2020 at 11:01 AM Peter Jürg Bury <profbury@...> wrote:
Thanks Douglas, what we have in mind are KM (System) managers/facilitators, so all should act on knowledge and information at personal, group and societal levels. So the facilitators/managers should make sure there is a KM framework, some standards, culture, coaching and training on contributing to the overview, access and use of all info and knowledge available (while respecting privacy where needed or required).

Peter Jürg


Peter J. Bury
#symmathesy facilitator of change




On Wed, 1 Apr 2020 at 18:20, Douglas Weidner <douglas.weidner@...> wrote:
Are they KM Guardians/etc. or Knowledge Guardians/etc? ...

One thought is to remove the KM monake and focus on the real objective: Knowledge.

We use Certified Knowledge Specialists (CKS) for various specialties, and Personal Knowledge Manager (PKM) for generic Knowledge Workers, and even have a certification course for both of them.

Douglas Weidner
KM Institute 

On Wed, Apr 1, 2020 at 11:32 AM Karen Budelier Brown <kjbudelierbrown@...> wrote:
I like KM advocates.

On Wed, Apr 1, 2020 at 9:53 AM Peter Jürg Bury <profbury@...> wrote:

Dear SIKMs, any suggestion?
Peter

---------- Forwarded message ---------
From: Peter J Bury (w) <profbury@...>
Date: Wed, Apr 1, 2020, 16:50
Subject: KM guardian or steward or...
To: KM4Dev-l dgroup <km4dev-l@...>


Dear all,

I'm involved in setting up KMS & culture in VoltEuropa.org.

It has been proposed to call the members of the small KM core team "KM guardians", remembering our past km4dev experience, I'd like to propose "KM stewards". Primarily for team members would play the role of KM facilitators and coaches, also providing KMS suggestions, methods, tools, ensuring coherence and user friendliness.

What term would you recommend for these roles?

1. KM guardians
2. KM stewards
3. or...?

Thanks
Peter


Peter J. Bury
on my Android

--
Karen Budelier Brown


--
Peter Jürg Bury
www.km4dev.org


T J Elliott
 

25 years ago we used to call this in my small circle the Andersen Consulting versus McKinsey argument because fairly or unfairly Andersen was tagged as being oriented more towards the technology and McKinsey More toward the people/culture. Of course, the answer is both / and rather than either / or. 

After Andersen fell due to the Exxon scandal and a lot of people who had nothing to do with that found themselves out of work, I knew a group of those folks in New York that kept on meeting in a bar to share knowledge with each other. Now there is a culture! 

The most significant insight that we derived in all of my years in consulting and then at ETS was anthropology before technology; You have to know a lot of things about the people, how they work, what they think, etc before you should introduce any technology to help them generate, create, share knowledge. However, there is a loop and after technology is introduced senior leadership has a responsibility to see that it is employed properly. 

Peace,
T.J.

"The beginning of wisdom is the definition of terms.”  Socrates



   


Jasper Lavertu
 

Hi Peter,

The risk that people in the organization will think "Oh, ok, not my problem, the managers will manage all knowledge (and information)" is very high. I experience it on a regular basis at our office (I keep explaining how it really is, but somehow it is hard to understand and it keeps coming back). So, if I could rename things I would definitely not choose for KM manager, Knowledge Manager, KM Specialist, etc. but would choose a term that feels like, it is more supportive to the organization.
I like the term 'facilitator'.

I also wouldn't choose for champion, because in my opinion, the champions should be the knowledge workers themselves.


Boris Jaeger
 
Edited

Peter, 
 
if you want to use a task-oriented metaphor for your team you could use "support" or "service" like the CRM or some LIS folks who are dealing with the knowledge issue. The latter ones promote the "strategist" position.
 
 
>> "Knowledge-Centered Service" previousely known as "Knowledge Centered Support"
 
>> Information and Knowledge Strategy Master's Preview course "Collaborative Knowledge Services" @ Columbia
 
>> Knowledge Services by Guy St. Clair
 
Providing support/service to handle knowledge is the most generic task of Knowledge Management.
 
 
Others which may go beyond support/service are the "guide" compared to the leader or the "ambassador" compared to the evangelist.
 
>> Mary Abraham: KM Guardian or KM Guide?, March 9, 2015
 
>> Hong Kong Police Force KM Ambassadors now called "Champions"!?
 
 
If you want to use a metapher which is rather associated to your organization than task-oriented, then you maybe might consider "Energetics" or "Energisers" for VoltEurope. 
 
(Btw. Peter is also asking this question in the KM4Dev discussion group. Interested in the suggestions made there!? https://dgroups.org/?mpyhbt1l)
 
 
As for the prefix...
 
I'm reading KMS & Culture (KMS&C), not KM. So why you don't go with this one? If you define and promote the system not only as a technological but a socio-technological interdepend "thing" you can even delete the C. 
 
"Technology without People doesn’t work. People without Technology doesn’t scale." - Tom Malone
 
If you delete the M just because it is related to "burnt soil" you should also skip the K and C and call your team whatever. Maybe like suggested by Nany or Karen in the KM4Dev discussion? :-)
 
Have succes!
Boris


Dennis Thomas
 

Peter,

I agree with Douglas Weidner's point that, "KM is not just about a KM system (technology), successful Knowledge Age organizations will discover it is about much more, including becoming a Learning Organization. A Learning Organization is about excellence including continuously improving everything."

Buckminster Fuller, the inventor of the geodesic dome, among other inventions once said:


The existing organizational model of today’s organizations is mostly data oriented, not knowledge oriented.   I always ask myself, who is producing the data technology?  And, who is using the data technology?  And, why?

From my point of view, large data technology companies purposefully make their technology difficult to use so IT consultants can charge $100-$300 per hour to implement and integrate it.   And of course, large consulting firms are completely happy with this arrangement since they are the ones who are charging the $100-$300+ per hour consulting fees.   Then of course, academia is happy to teach students in the use of these substandard systems to gain the benefit of being a part of the “big play.”

And then, KM Practitioners happily contribute to “the machine” by rightfully thinking about changing organizational culture and implementing learning systems to feed the hunger of those who really do want to learn, but then turn to IT to help solve this problem.  IT, then, happily says, what you need is a document management system, or a CMS system, or a process management system, or an video course delivery system.  When was the last time you heard them say, you need a Knowledge System?  And many, not all, KMers, buy it.   In all fairness, how many real knowledge systems are out there? 

According to APQC survey, what organizations what is: 

 

and ……..


This makes sense because 70% of workers face barriers to getting answers to their questions at work due 

 to technical and cultural reasons. (Francesca Gino, Forbes Community Voice, Oct 18, 2018.   “Getting Better Results with Authentically Curious Leadership.”)


I also agree with Douglas implication that LEAN/Kaizen organizational systems that systemizes “continuous improvement” throughout the organization makes great sense.   These systems don’t force, but rather engage employees, suppliers, partners, and customers.  The results are improved efficiency, performance and profitability.  In the case of customers, greater satisfaction, reviews and positive brand impressions.  


There are Fortune 500 companies that do nothing but acquire poorly run companies, institute LEAN and Kaizen systems, group them, then do an IPO.  Other major companies have LEAN departments who's job is to implement and maintain LEAN systems throughout an organization. 


I am beginning to see progress in this area, but to be trite, “there is more to do.”  Hell no, there is a LOT more we need to do!


Dennis L. Thomas, CEO

IQStrategix, Inc. 



On April 7, 2020 at 6:38:23 AM, Jasper Lavertu (jlavertu@...) wrote:

Hi Peter,

The risk that people in the organization will think "Oh, ok, not my problem, the managers will manage all knowledge (and information)" is very high. I experience it on a regular basis at our office (I keep explaining how it really is, but somehow it is hard to understand and it keeps coming back). So, if I could rename things I would definitely not choose for KM manager, Knowledge Manager, KM Specialist, etc. but would choose a term that feels like, it is more supportive to the organization.
I like the term 'facilitator'.

I also wouldn't choose for champion, because in my opinion, the champions should be the knowledge workers themselves.


Boris Jaeger
 

What about "Chef", Chris? ;-)