KM and Product Management question


Elizabeth Winter
 

Hi, KM Colleagues—

 

I'm reaching out to see if/how any of you have best practices to share around interactions between KM and Product Management. We're in the midst of an agile transformation, and I'm looking for ways to make the need for connection between the work explicit, and how KM practices (like metadata tagging/retagging) can become more agile and nimble. My goals are to educate my colleagues on good KM practices (I'm a one-person shop) while at the same time adapting KM and adding value in our new ways of working.

 

Any resources or best practices you can recommend? How to we make KM more agile?

 

Many thanks!

Lizzi

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 




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Nirmala Palaniappan
 

Hi Lizzi,

If possible, could you - in a few bullet points - describe the functions of the product management team? That may help me suggest a few things. 

One of the ideas I’ve been working on recently is the practice of posing the “right” questions to ensure that the project team gains new knowledge, understands root causes and changes to be made and share learnings from mistakes etc.

Agile methodologies/practices could be infused with questions that lead to knowledge sharing, learning and action focused on business benefits. 

Regards
N


On Thu, 11 Feb 2021 at 9:15 AM, Elizabeth Winter <elizabeth.winter@...> wrote:

Hi, KM Colleagues—

 

I'm reaching out to see if/how any of you have best practices to share around interactions between KM and Product Management. We're in the midst of an agile transformation, and I'm looking for ways to make the need for connection between the work explicit, and how KM practices (like metadata tagging/retagging) can become more agile and nimble. My goals are to educate my colleagues on good KM practices (I'm a one-person shop) while at the same time adapting KM and adding value in our new ways of working.

 

Any resources or best practices you can recommend? How to we make KM more agile?

 

Many thanks!

Lizzi

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 




This message may contain confidential information, legally privileged information or other information subject to legal restrictions. If you are not a designated recipient of this message, or an agent responsible for delivering it to a designated recipient, please do not read, copy, use or disclose this message or its attachments, and notify the sender by replying to this message and delete or destroy all copies of this message and attachments.


Disclaimer

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Nick Milton
 

Hi Elizabeth

 

Some thoughts here

http://www.nickmilton.com/2020/03/10-principles-for-km-in-product.html

http://www.nickmilton.com/2020/02/product-life-cycle-knowledge-management.html

http://www.nickmilton.com/2020/06/4-flavours-of-km-which-one-do-you-work.html

 

Also I can recommend the book “Knowledge based product development – a practical guide” by Bob Melvin

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Elizabeth Winter
Sent: 11 February 2021 03:45
To: sikm@groups.io
Subject: [SIKM] KM and Product Management question

 

Hi, KM Colleagues—

 

I'm reaching out to see if/how any of you have best practices to share around interactions between KM and Product Management. We're in the midst of an agile transformation, and I'm looking for ways to make the need for connection between the work explicit, and how KM practices (like metadata tagging/retagging) can become more agile and nimble. My goals are to educate my colleagues on good KM practices (I'm a one-person shop) while at the same time adapting KM and adding value in our new ways of working.

 

Any resources or best practices you can recommend? How to we make KM more agile?

 

Many thanks!

Lizzi

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 

 



This message may contain confidential information, legally privileged information or other information subject to legal restrictions. If you are not a designated recipient of this message, or an agent responsible for delivering it to a designated recipient, please do not read, copy, use or disclose this message or its attachments, and notify the sender by replying to this message and delete or destroy all copies of this message and attachments.

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast Ltd, an innovator in Software as a Service (SaaS) for business. Providing a safer and more useful place for your human generated data. Specializing in; Security, archiving and compliance. To find out more Click Here.


Elizabeth Winter
 

Many thanks, Nick—this is exactly what I’ve been looking for!

 

Appreciate your taking the time to share!

Lizzi

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Nick Milton via groups.io
Sent: Thursday, February 11, 2021 5:49 AM
To: main@SIKM.groups.io
Subject: Re: [SIKM] KM and Product Management question

 

Hi Elizabeth

 

Some thoughts here

http://www.nickmilton.com/2020/03/10-principles-for-km-in-product.html

http://www.nickmilton.com/2020/02/product-life-cycle-knowledge-management.html

http://www.nickmilton.com/2020/06/4-flavours-of-km-which-one-do-you-work.html

 

Also I can recommend the book “Knowledge based product development – a practical guide” by Bob Melvin

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Elizabeth Winter
Sent: 11 February 2021 03:45
To: sikm@groups.io
Subject: [SIKM] KM and Product Management question

 

Hi, KM Colleagues—

 

I'm reaching out to see if/how any of you have best practices to share around interactions between KM and Product Management. We're in the midst of an agile transformation, and I'm looking for ways to make the need for connection between the work explicit, and how KM practices (like metadata tagging/retagging) can become more agile and nimble. My goals are to educate my colleagues on good KM practices (I'm a one-person shop) while at the same time adapting KM and adding value in our new ways of working.

 

Any resources or best practices you can recommend? How to we make KM more agile?

 

Many thanks!

Lizzi

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 

 



This message may contain confidential information, legally privileged information or other information subject to legal restrictions. If you are not a designated recipient of this message, or an agent responsible for delivering it to a designated recipient, please do not read, copy, use or disclose this message or its attachments, and notify the sender by replying to this message and delete or destroy all copies of this message and attachments.

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast Ltd, an innovator in Software as a Service (SaaS) for business. Providing a safer and more useful place for your human generated data. Specializing in; Security, archiving and compliance. To find out more Click Here.




This message may contain confidential information, legally privileged information or other information subject to legal restrictions. If you are not a designated recipient of this message, or an agent responsible for delivering it to a designated recipient, please do not read, copy, use or disclose this message or its attachments, and notify the sender by replying to this message and delete or destroy all copies of this message and attachments.