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Content Library Quality Assurance at Scale #content-management #CoP

Mary Palmieri
 

Good Day,

Does anyone in this group have experience implementing and maintaining content quality standards programmatically at scale on an enterprise level?

I am in the process of building/scaling a library of digital assets that include photos and videos intended to be published and surfaced to the consumer on a social platform. Right now our quality review process is all manual which we would like to optimize and automate in order to grow. I am writing a quality matrix for the organization as we speak to enable consistency among our team. Long term, I would like to automate this process as much as possible. Curious if anyone in this group has done something similar…

Looking forward to your thoughts or any references you may have to share!

Thank You!

Mary


  
Stan Garfield
 

On Fri, Oct 28, 2022 at 10:19 AM, Mary Palmieri wrote:
Right now our quality review process is all manual which we would like to optimize and automate in order to grow. I am writing a quality matrix for the organization as we speak to enable consistency among our team. Long term, I would like to automate this process as much as possible.
Can anyone respond to Mary? If so, that would be most helpful. Thanks!
Kelsey George
 

Hi Mary,

I have some experience in automating workflows. Would you mind clarifying which point of the process you are looking to automate? 

If you are looking to automate at time of accession, there are several open source tools for collecting technical metadata from digital files, such as Harvard's FITS and Seth Shaw's DataAccessioner, that might allow you to automatically gather the technical metadata. With some additional coding, it would be possible to auto-reject or approve for review based on the values of various collected fields. 

If you are looking to automate the review or approval process, that is likely possible depending on what enterprise softwares you are using or the coding skill of your team. I've automated a chain of review/approval processes for compliance using Microsoft Power Automate, and I know there are other similar software capabilities in platforms such as ServiceNow or ticketing systems such as JIRA or Autodesk. 

Hopefully that gives you a place to start! I would also be happy to connect if you'd like to brainstorm further.

Kelsey George


On Thu, Nov 3, 2022 at 9:26 AM Stan Garfield <stangarfield@...> wrote:
On Fri, Oct 28, 2022 at 10:19 AM, Mary Palmieri wrote:
Right now our quality review process is all manual which we would like to optimize and automate in order to grow. I am writing a quality matrix for the organization as we speak to enable consistency among our team. Long term, I would like to automate this process as much as possible.
Can anyone respond to Mary? If so, that would be most helpful. Thanks!

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