Intranet Consultants? #intranet #consulting


Rory Huston
 

Hi. Our IT team are considering an update of our intranet, and wondered who would be good to talk to to get a feel for the state of the art?
The word "intranet" conjures up stale publishing pages, but a modern intranet is probably deeply linked into tools such as Teams etc to achieve more interesting and alive governance.  
Does anyone have recommendations of folks to talk to, who can help shape a brief?


Bart Verheijen
 

I would talk to Luis Suarez for collaboration / Intranet.
Paul Corney for knowledge management
John Hovell for knowledge retention, organizational transformation, etc
Kurt Kragh Sorensen will know more on tools and integrations

More challenging response would be to drive the new Intranet from your organization's demand and not the IT team's desire to update it.
Internal users / customers could teach you a lot about their expectations from a new intranet as well. 

Bart Verheijen
+31 6 19 342 603






Virusvrij. www.avg.com

Op ma 18 jul. 2022 om 15:53 schreef Rory Huston <roryhuston@...>:

Hi. Our IT team are considering an update of our intranet, and wondered who would be good to talk to to get a feel for the state of the art?
The word "intranet" conjures up stale publishing pages, but a modern intranet is probably deeply linked into tools such as Teams etc to achieve more interesting and alive governance.  
Does anyone have recommendations of folks to talk to, who can help shape a brief?


Curtis A. Conley
 

ClearBox have a good list of intranet (and intranet-ish) applications documented, and they do consulting as well on this. 

Digital Workplace Group (formerly Intranet Benchmarking Forum) may also be a good group to consult. 
https://digitalworkplacegroup.com/ 

Cheers,

On Mon, Jul 18, 2022 at 8:53 AM Rory Huston <roryhuston@...> wrote:
Hi. Our IT team are considering an update of our intranet, and wondered who would be good to talk to to get a feel for the state of the art?
The word "intranet" conjures up stale publishing pages, but a modern intranet is probably deeply linked into tools such as Teams etc to achieve more interesting and alive governance.  
Does anyone have recommendations of folks to talk to, who can help shape a brief?


Madeleine Du Toit
 

I've used SharePoint to build out our intranet and knowledge management base. The new SharePoint online is so easy to use and they have stunning templates to get you started. 
Take a look at their lookbook for inspiration https://lookbook.microsoft.com/

We now surface knowledge that is needed by the individuals with a much better interface and look and feel than ever before 





From: main@SIKM.groups.io <main@SIKM.groups.io> on behalf of Bart Verheijen <bart.verheijen@...>
Sent: Monday, July 18, 2022 4:00:42 PM
To: main@sikm.groups.io <main@sikm.groups.io>
Subject: Re: [SIKM] Intranet Consultants? #intranet #consultants
 
I would talk to Luis Suarez for collaboration / Intranet.
Paul Corney for knowledge management
John Hovell for knowledge retention, organizational transformation, etc
Kurt Kragh Sorensen will know more on tools and integrations

More challenging response would be to drive the new Intranet from your organization's demand and not the IT team's desire to update it.
Internal users / customers could teach you a lot about their expectations from a new intranet as well. 

Bart Verheijen
+31 6 19 342 603






Virusvrij. www.avg.com

Op ma 18 jul. 2022 om 15:53 schreef Rory Huston <roryhuston@...>:
Hi. Our IT team are considering an update of our intranet, and wondered who would be good to talk to to get a feel for the state of the art?
The word "intranet" conjures up stale publishing pages, but a modern intranet is probably deeply linked into tools such as Teams etc to achieve more interesting and alive governance.  
Does anyone have recommendations of folks to talk to, who can help shape a brief?


 

Hi Rory,

The first question is which generation does your present intranet belong to? First generation - brochure ware, second - partly process orientated or third process savvy.
The second question is who is the owner? Communications, IT or business
And the third question: where you want to end up with the update.

Only then the technology will play a role.

Best,
Pavel

-- 
Dr. Pavel Kraus
President SKMF
SWISS KNOWLEDGE MANAGEMENT FORUM
www.skmf.net


 

Hi. Our IT team are considering an update of our intranet, and wondered who would be good to talk to to get a feel for the state of the art?
The word "intranet" conjures up stale publishing pages, but a modern intranet is probably deeply linked into tools such as Teams etc to achieve more interesting and alive governance.  
Does anyone have recommendations of folks to talk to, who can help shape a brief?


  


Hamish Tacey
 

SharePoint is a pretty easy to use extranet. If you set it up properly from the start, then it's a good  km tool. Takes time though and architecture design. 


On Mon, 18 July 2022, 17:16 Madeleine Du Toit, <mdutoit@...> wrote:
I've used SharePoint to build out our intranet and knowledge management base. The new SharePoint online is so easy to use and they have stunning templates to get you started. 
Take a look at their lookbook for inspiration https://lookbook.microsoft.com/

We now surface knowledge that is needed by the individuals with a much better interface and look and feel than ever before 





From: main@SIKM.groups.io <main@SIKM.groups.io> on behalf of Bart Verheijen <bart.verheijen@...>
Sent: Monday, July 18, 2022 4:00:42 PM
To: main@sikm.groups.io <main@sikm.groups.io>
Subject: Re: [SIKM] Intranet Consultants? #intranet #consultants
 
I would talk to Luis Suarez for collaboration / Intranet.
Paul Corney for knowledge management
John Hovell for knowledge retention, organizational transformation, etc
Kurt Kragh Sorensen will know more on tools and integrations

More challenging response would be to drive the new Intranet from your organization's demand and not the IT team's desire to update it.
Internal users / customers could teach you a lot about their expectations from a new intranet as well. 

Bart Verheijen
+31 6 19 342 603






Virusvrij. www.avg.com

Op ma 18 jul. 2022 om 15:53 schreef Rory Huston <roryhuston@...>:
Hi. Our IT team are considering an update of our intranet, and wondered who would be good to talk to to get a feel for the state of the art?
The word "intranet" conjures up stale publishing pages, but a modern intranet is probably deeply linked into tools such as Teams etc to achieve more interesting and alive governance.  
Does anyone have recommendations of folks to talk to, who can help shape a brief?


Stan Garfield
 

Here are five I recommend:
  1. James Robertson - intranet
  2. Martin White - intranet
  3. Sue Hanley - Microsoft 365 and SharePoint
  4. Peter Morville - information architecture and user experience
  5. Nielsen Norman Group - user experience
See also:


James Robertson
 


On 19/7/2022 4:24 am, Stan Garfield wrote:
Here are five I recommend:
  1. James Robertson - intranet
  2. Martin White - intranet
  3. Sue Hanley - Microsoft 365 and SharePoint
  4. Peter Morville - information architecture and user experience
  5. Nielsen Norman Group - user experience

Thanks for the mention Stan!

Rory, we've literally written the book on intranets (three actually!), and have been running a set of global intranet awards for over 15 years.

So we're very well positioned to help you explore the role of modern intranets, and if you do need some more technology, we play a vendor-neutral role in helping our clients select suitable solutions.

Very happy to have an informal chat, just reach out directly to me :-)

Cheers,
James


--
Step Two James Robertson
Founder and Managing Director | Step Two
Ph: +61 2 9319 7901 | M: +61 416 054 213
www.steptwo.com.au


Ginetta Gueli
 

Hey Rory,
I agree with Bart to speak with the end-users. At the end the intranet is useful only if it is used and it is the personification of people's work (the IT team is just a facilitator here). I am pretty sure you will discover what they want and need.

On the other side I can share with you this name: Susan Strom - https://www.linkedin.com/in/susankstrom/. She did a great presentation at the SIKM Leaders Boston on intranet.

Hope it helps.
All the best,
Ginetta
--
Ginetta Gueli
Information & Knowledge Manager | Project Manager


Rory Huston
 

Hi All,
Thanks for these very useful suggestions! We have a good feel for user need, and at the front of this will be easy and intuitive governance... 
The lists of folks are very useful, so thank you!

Cheers,
Rory.


Stan Garfield
 

See the comments made to this LinkedIn post.


 

Hi there,
I'm happy to offer perspectives and ideas - not trying to sell my services, but I've had experience in large scale intranet transitions at Cisco, Western Digital, Intuit....so pick my brain.

My work has focused on end user adoption, business process use case identification and integration, leadership change in support of intranet, communications, planning, change design, evaluating and remediating poorly executed intranet change programs.

This blog post is a few years old, but conceptually it is still useful in planning intranet change

Getting the tech and business change teams working together from the get-go is vital.

Just finished a SharePoint/Teams rollout at a small company with very little prior experience in end user cloud/collaboration...a different kettle of fish from the earlier work in larger companies.
Catherine