List of Knowledge Management Topics #roles #KM101 #definition


Stan Garfield
 

I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!


 

Hi Stan, 

I may add 'Learning Organization" with the supporting materials: 
- Recorded session https://www.youtube.com/watch?v=8zel4AHRN0w
- Slides https://s3.amazonaws.com/LEE_Media/2021/2021WISE_Lean_Reimagine.pdf

Thank you

Rachad 


John Antill
 

Stan
There is also Operational rhythm Management also known as the Battle Rhythm Management (DOD). I know that the US military relies heavily on this as part of KM.


John Antill
M.S. KM
MCKM, CKS IA KT
Kent State MS KM Advisory Board Member
256-541-1229


On Mon, Jun 7, 2021 at 11:10 AM Rachad Najjar via groups.io <rachadbn=gmail.com@groups.io> wrote:

Hi Stan, 

I may add 'Learning Organization" with the supporting materials: 
- Recorded session https://www.youtube.com/watch?v=8zel4AHRN0w
- Slides https://s3.amazonaws.com/LEE_Media/2021/2021WISE_Lean_Reimagine.pdf

Thank you

Rachad 

CAUTION: EXTERNAL SENDER Do not click any links, open any attachments, or REPLY to the message unless you trust the sender and know the content is safe.


Rezwan Alam
 

Dear Stan,
Thank you for sharing this fantastic list. May I suggest adding to this list: AI-Translation or Ai-Meeting Notes, including content curation through AI?
Best,
Rezwan

On Mon, Jun 7, 2021 at 9:10 PM Rachad Najjar <rachadbn@...> wrote:

Hi Stan, 

I may add 'Learning Organization" with the supporting materials: 
- Recorded session https://www.youtube.com/watch?v=8zel4AHRN0w
- Slides https://s3.amazonaws.com/LEE_Media/2021/2021WISE_Lean_Reimagine.pdf

Thank you

Rachad 


Allison Inglett
 

Good morning,

KM is new to my scope of work and I am so glad to have found you and the organization.  You give a lot of your time and share so much of your expertise. While I do not have time in my project efforts right now, KM is on my list of goals for this coming FY.  I wanted to let you know that I save so much of the content, emails, links, and videos so I can learn from the best when the time comes.

Thank you for your efforts.

Allison Inglett
Service Delivery Manager
Office of the Chief Information Officer
Mobile: (702) 296-6328


On Mon, Jun 7, 2021 at 8:05 AM Stan Garfield <stangarfield@...> wrote:
I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!


Arthur Shelley
 

Thanks Stan,

This is the most comprehensive list I have seen compiled in one place. Thanks for sharing.
I asked in KNOWledge SUCCESSion "How do you make any decision or take any action without knowledge?"
Although rhetorical - the obvious answer is "badly" (are sub-optimally at the very least).
So knowledge in my mind knowledge links to EVERYTHING (that we feel, think and do).

We are all on a life journey of "Becoming" (that is, something/someone different as we evolve our capabilities and experiences). 
The most important (and unique) thing that changes along this journey is our knowledge. It is the foundation of who we become, by influencing:
Why we understand our perspectives are important
Who we should share it with 
What we know to be critical (& what is not)
When to share or act on this knowledge
How to collaborate with others to achieve best mutual outcomes 
Where this is all best to implement.

In terms of a few additions to your excellent list (although perhaps some of these are outcomes of combinations of others in your list already, so implied anyway).

Adaptability - the ability to move thinking & behaviour in the light of new knowledge, or in a lack of knowledge to enable decisions & actions to move forward in uncertainty. Related to VUCA and in life generally.

Ba - Japanese concept that represents a contextual place shared with others from which relationships emerge, and within which knowledge is exchanged or shared. This place may be physical, virtual, or mental or a combination of these.

Behaviour - the critical aspect of how humans interact & share

Curiosity - the desire to know more & why

Cocreation  - output of inclusive & creative collaboration

Emergence (related to complexity, but important enough to be listed separately I think)

Knowledge Succession (not just transfer, but the cocreation of new knowledge as people collaborate/socialise in projects)

Learning Frameworks (eg Reverse Bloom Learning Framework & others)

Mindset - the degree to which ones mind is open or closed to new knowledge

Reflective Practice (Donald Schon and others)

Stakeholders (the beneficiaries of knowledge application)

Value (or benefits- why we act on knowledge)

I was very pleased to see facilitation on the list as this is what great KMers do most. Also the acknowledgement of Knowledge Flow & Visualisation. Flow is necessary fir value to be created. As knowledge flow increases and it is applied on more places/ways, value is amplified.

The great thing about sharing a list like this is it stimulates others to add to it for the benefit of all. Thanks again as always and for being an inclusive collaborative knowledge leader as this activity you opened up demonstrates.

Arthur Shelley
Founder, Intelligent Answers
Producer Creative Melbourne
www.OrganizationalZoo.com
@Metaphorage
+61 413 047 408
https://au.linkedin.com/pub/arthur-shelley/1/4bb/528 

On 8 Jun 2021, at 02:57, Allison Inglett <ainglett@...> wrote:


Good morning,

KM is new to my scope of work and I am so glad to have found you and the organization.  You give a lot of your time and share so much of your expertise. While I do not have time in my project efforts right now, KM is on my list of goals for this coming FY.  I wanted to let you know that I save so much of the content, emails, links, and videos so I can learn from the best when the time comes.

Thank you for your efforts.

Allison Inglett
Service Delivery Manager
Office of the Chief Information Officer
Mobile: (702) 296-6328


On Mon, Jun 7, 2021 at 8:05 AM Stan Garfield <stangarfield@...> wrote:
I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!


Patrick Lambe
 

Thanks Stan. I suggest Dialogue and Action Research


P

On 7 Jun 2021, at 11:04 PM, Stan Garfield <stangarfield@...> wrote:

I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!





Murray Jennex
 

Stan,

I have five suggestions for you:

the first two are older topics:

crisis response and knowledge risk (or just risk) both have several KM articles related to them and special issues in KM journals and sessions in KM conferences

the next 3 are new topics that have articles in the forthcoming issue of International Journal of Knowledge Management 

emotion in KM/knowledge
hunch mining
belief management

thanks....murray jennex, editor in chief, International Journal of Knowledge Management


-----Original Message-----
From: Stan Garfield <stangarfield@...>
To: main@SIKM.groups.io
Sent: Mon, Jun 7, 2021 8:04 am
Subject: [SIKM] List of Knowledge Management Topics #definition #KM101

I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!


Chris Collison
 

Great stuff Stan,
Fascinating to see the breadth of things we all do.

A few more for consideration (I know we are getting near to some other functional boundaries with some of these, and some are quite granular techniques but here goes anyway…)

Baton Passing

Bench learning/River Diagrams

Graphical facilitation 

Handover

Knowledge Asset Development

Knowledge Marketplaces

Knowledge Plans and Logframes

Learning Histories

Onboarding 

Process Mapping

Pre-mortems

Sentiment Analysis

Transformation mapping

Workplace design


Cheers,
Chris

Knowledgeable Ltd
chriscollison.com



On 8 Jun 2021, at 05:25, Murray Jennex via groups.io <murphjen@...> wrote:


Stan,

I have five suggestions for you:

the first two are older topics:

crisis response and knowledge risk (or just risk) both have several KM articles related to them and special issues in KM journals and sessions in KM conferences

the next 3 are new topics that have articles in the forthcoming issue of International Journal of Knowledge Management 

emotion in KM/knowledge
hunch mining
belief management

thanks....murray jennex, editor in chief, International Journal of Knowledge Management


-----Original Message-----
From: Stan Garfield <stangarfield@...>
To: main@SIKM.groups.io
Sent: Mon, Jun 7, 2021 8:04 am
Subject: [SIKM] List of Knowledge Management Topics #definition #KM101

I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!


Nick Milton
 

A comprehensive list, Stan

 

Some potential additions:

 

Lesson Management

KM plans

Coaching

Mentoring

Shadowing

Onboarding

Knowledge synthesis

Facilitation (e.g. of knowledge transfer, CoP discussion etc)

 

Also there are no roles on this list, only processes and (some) technologies. Is that a deliberate choice?

 

 

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Stan Garfield
Sent: 07 June 2021 16:05
To: main@SIKM.groups.io
Subject: [SIKM] List of Knowledge Management Topics #definition #KM101

 

I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!


 

Hi,

in addition to all said, I often put knowledge management together with innovation management. If interested you can check out my offering table to my customers at:
https://www.aht.ch/aht-reference-projects/

Cheers,
Pavel


Great stuff Stan,
Fascinating to see the breadth of things we all do.

A few more for consideration (I know we are getting near to some other functional boundaries with some of these, and some are quite granular techniques but here goes anyway…)

Baton Passing

Bench learning/River Diagrams

Graphical facilitation 

Handover

Knowledge Asset Development

Knowledge Marketplaces

Knowledge Plans and Logframes

Learning Histories

Onboarding 

Process Mapping

Pre-mortems

Sentiment Analysis

Transformation mapping

Workplace design


Cheers,
Chris

Knowledgeable Ltd
chriscollison.com



On 8 Jun 2021, at 05:25, Murray Jennex via groups.io <murphjen@...> wrote:


Stan,

I have five suggestions for you:

the first two are older topics:

crisis response and knowledge risk (or just risk) both have several KM articles related to them and special issues in KM journals and sessions in KM conferences

the next 3 are new topics that have articles in the forthcoming issue of International Journal of Knowledge Management 

emotion in KM/knowledge
hunch mining
belief management

thanks....murray jennex, editor in chief, International Journal of Knowledge Management


-----Original Message-----
From: Stan Garfield <stangarfield@...>
To: main@SIKM.groups.io
Sent: Mon, Jun 7, 2021 8:04 am
Subject: [SIKM] List of Knowledge Management Topics #definition #KM101

I published a list of KM Topics that currently includes 194 topics relevant to knowledge management, with links for each to additional details. Please reply to suggest topics that should be added. Thanks!

-- 
Dr. Pavel Kraus
Präsident SKMF
SWISS KNOWLEDGE MANAGEMENT FORUM
www.skmf.net


Stan Garfield
 

On Tue, Jun 8, 2021 at 03:53 AM, Nick Milton wrote:
Also there are no roles on this list, only processes and (some) technologies. Is that a deliberate choice?
There are roles in the list, e.g., knowledge brokers, knowledge managers and KM leaders, community management, and project management.


Nick Milton
 

On Tue, Jun 8, 2021, Stan Garfield wrote:

 

There are roles in the list, e.g., knowledge brokers, knowledge managers and KM leaders, community management, and project management.

 

In that case we should probably add a few more, eg Knowledge Owners, KM sponsor, KM champions, KM facilitators

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Stan Garfield
Sent: 08 June 2021 12:17
To: main@SIKM.groups.io
Subject: Re: [SIKM] List of Knowledge Management Topics #definition #KM101

 

On Tue, Jun 8, 2021 at 03:53 AM, Nick Milton wrote:

Also there are no roles on this list, only processes and (some) technologies. Is that a deliberate choice?

There are roles in the list, e.g., knowledge brokers, knowledge managers and KM leaders, community management, and project management.


Stan Garfield
 

Thanks to everyone who replied. I added all of the suggested topics, and the list now contains 256.

Nick, I added the topic Knowledge Management Roles that links to your posts on this.


Robert M. Taylor
 

I like the list - Stan you are nothing if not the encyclopedist of KM. I thought a while about what bothered me and it's this. I have a conviction that KM is an open kind of thing. It's not a fixed kind of thing like a proprietary method. Its boundaries are always going to be negotiable. So we're pretty much able to adopt, adapt, and co-operate with just about any kind of method or tool available. But what, if anything, is really ours?  I think there's a smaller list of key areas, and probably quite a small number of key strategies. Myriad bits and pieces, maybe, but they don't affect the core. We need all of the basics of business strategy, planning and management; project, process, service, product and change management for starters. We need information management and IT - especially content and collaboration IT. We need organisational, team and community leadership, organisational learning, innovation, communities (might be truly 'ours'), operating model. We're not, of course, trying to cover the totality of all of that, but we will use all of it at some time. The list is nice to have.


Stephen Bounds
 

Hi Robert,

My conclusion is that the "core" of knowledge management is (or at least should be) the analysis of organisations, diagnosis of dynfunction, and prescription of suitable treatments. Whenever a KM person picks some KM method to apply, it is implied that they are intuitively performing each of these steps. The problem is that this typical KM approach is unsystematic, unreliable, and often unreplicable (even if it is successful).

I try to be a cheerleader for all initiatives that improve standards in KM language, analysis and diagnostic methods. I strongly believe this is the only path to a "true" and sustainable KM discipline. While Stan's list would likely benefit from summary pages as well as links to longer articles, there is no doubt in my mind that it is a really valuable jumping-off point.

Cheers,
Stephen.

====================================
Stephen Bounds
Executive, Information Management
Cordelta
E: stephen.bounds@...
M: 0401 829 096
====================================
On 12/06/2021 10:36 am, Robert M. Taylor via groups.io wrote:

I like the list - Stan you are nothing if not the encyclopedist of KM. I thought a while about what bothered me and it's this. I have a conviction that KM is an open kind of thing. It's not a fixed kind of thing like a proprietary method. Its boundaries are always going to be negotiable. So we're pretty much able to adopt, adapt, and co-operate with just about any kind of method or tool available. But what, if anything, is really ours?  I think there's a smaller list of key areas, and probably quite a small number of key strategies. Myriad bits and pieces, maybe, but they don't affect the core. We need all of the basics of business strategy, planning and management; project, process, service, product and change management for starters. We need information management and IT - especially content and collaboration IT. We need organisational, team and community leadership, organisational learning, innovation, communities (might be truly 'ours'), operating model. We're not, of course, trying to cover the totality of all of that, but we will use all of it at some time. The list is nice to have.


Tami Dubi
 

Hi Stan,
Thank you for sharing the list. Just a couple of weeks ago we (an Israeli KM community) had a workshop about defining the role and skills of Knowledge managers in organizations since there is a tendency in Israel to connect this role to other roles especially Learning and development and some times to running IT information systems, as companies look for a mixed role that "does it all" and not only in the field of KM.  We thought of defining the core skills and functions of the KM role, so we could PR Knowledge manager as a role of its own. We are still processing the results which we will gladly share in this group but I wanted to ask for this group's opinion about defining the uniqueness of the role.

Thanks,

Tami


Stan Garfield
 


Robert M. Taylor
 

Stephen, thanks. Yes, my participation in this group now is all about collaborating with other experienced people to share and mature our knowledge. I think we’re the best hope at a time when there are others trying to capture and solidify what this km thing is but with far less to base that on. But we will always speak with different voices. I love the paradox!

Robert Taylor
Sent from mobile

On 12 Jun 2021, at 05:39, Stephen Bounds <km@...> wrote:



Hi Robert,

My conclusion is that the "core" of knowledge management is (or at least should be) the analysis of organisations, diagnosis of dynfunction, and prescription of suitable treatments. Whenever a KM person picks some KM method to apply, it is implied that they are intuitively performing each of these steps. The problem is that this typical KM approach is unsystematic, unreliable, and often unreplicable (even if it is successful).

I try to be a cheerleader for all initiatives that improve standards in KM language, analysis and diagnostic methods. I strongly believe this is the only path to a "true" and sustainable KM discipline. While Stan's list would likely benefit from summary pages as well as links to longer articles, there is no doubt in my mind that it is a really valuable jumping-off point.

Cheers,
Stephen.

====================================
Stephen Bounds
Executive, Information Management
Cordelta
E: stephen.bounds@...
M: 0401 829 096
====================================
On 12/06/2021 10:36 am, Robert M. Taylor via groups.io wrote:
I like the list - Stan you are nothing if not the encyclopedist of KM. I thought a while about what bothered me and it's this. I have a conviction that KM is an open kind of thing. It's not a fixed kind of thing like a proprietary method. Its boundaries are always going to be negotiable. So we're pretty much able to adopt, adapt, and co-operate with just about any kind of method or tool available. But what, if anything, is really ours?  I think there's a smaller list of key areas, and probably quite a small number of key strategies. Myriad bits and pieces, maybe, but they don't affect the core. We need all of the basics of business strategy, planning and management; project, process, service, product and change management for starters. We need information management and IT - especially content and collaboration IT. We need organisational, team and community leadership, organisational learning, innovation, communities (might be truly 'ours'), operating model. We're not, of course, trying to cover the totality of all of that, but we will use all of it at some time. The list is nice to have.


Patrick Lambe
 

Hi Tami - please do share your community’s results when you are able. 

There is actually quite a lot of scattered work on defining the competencies for knowledge management roles. Our ISKO Singapore group ran an international panel on KM jobs and job roles last month, and in addition to the recorded discussions we compiled a set of resources, to which I have added Stan’s earlier links. 

This was a very rich discussion with lots of good advice for employers and KM job seekers. For the event discussions and supporting materials including a set of sample job descriptions and some advice on applying for KM jobs, check out the event page at: http://www.iskosg.org/km_jobs.html


Here is the list of resources on KM competencies we’ve listed on that page:

Angela Abel and Nigel Oxbrow wrote an excellent book Competing with Knowledge: The Information Professional in the Knowledge Management Age (London: TFPL 2001) covering the contexts of KM work and the competencies needed.

Together with my colleague Awie Foong I published a short booklet with a competency framework based on archetypal KM roles, Knowledge Management Competencies: A Framework for Knowledge Managers (Singapore: iKMS 2008) - out of print - request a soft copy from me

Andre Saito conducted a research project on a competence based approach to KM education in 2007, and his competency framework was serialised by RealKM Magazine in 2016.

Stephen Bounds of RealKM Magazine released the RealKM Open KM Syllabus in 2018. It is intended to cover both professional knowledge and competencies.
 
The Chartered Institute of Library and Information Professionals (CILIP) has updated its Professional Knowledge and Skills Base competency framework to cover knowledge management roles and competencies, it is aligned with the ISO 30401 KM systems standard, and supports its Chartered Knowledge Manager programme. 

Stan Garfield issued a list of KM roles in 2019, some of them with links to additional resources on the competencies and expertise required to perform them.

Nick Milton has written several blog posts on KM roles and accountabilities.

Dr. Angelika Mittelmann and Gabriele Vollmar have published a Catalogue of KM Competencies which provides a competency framework together with defined proficiency levels. This catalogue is the outcome of a discussion held by the German Society for Knowledge Management (GfWM) . The English language version is shared on the ISKO SG site courtesy of the authors, and they welcome feedback from the international community.


Finally, on the theme of professional development, you are welcome to attend our session this coming Friday (timezones and sleep cycles permitting) on “How to become a Chartered Knowledge Manager” http://www.iskosg.org/km_chartership_cilip.html

P

Patrick Lambe
Partner
Straits Knowledge

phone:  +65 98528511

web:  www.straitsknowledge.com
resources:  www.greenchameleon.com
knowledge mapping:  www.aithinsoftware.com


On 12 Jun 2021, at 1:32 PM, Tami Dubi <tamidubi@...> wrote:

Hi Stan,
Thank you for sharing the list. Just a couple of weeks ago we (an Israeli KM community) had a workshop about defining the role and skills of Knowledge managers in organizations since there is a tendency in Israel to connect this role to other roles especially Learning and development and some times to running IT information systems, as companies look for a mixed role that "does it all" and not only in the field of KM.  We thought of defining the core skills and functions of the KM role, so we could PR Knowledge manager as a role of its own. We are still processing the results which we will gladly share in this group but I wanted to ask for this group's opinion about defining the uniqueness of the role.

Thanks,

Tami